Hyatt Regency Riverwalk - San Antonio

Front desk and management staff are incompetent. A credit card authorization for staff attending a conference in this hotel was misplaced 3 times. An email with the scanned document was sent (4th) attempt and finally acknowledged by this group. Although the hotel is pleasant and well located the staff's lack of professionalism is very disappointing. […] Considering the cost involved, and the other hotels in the area, there are better ways to spend your money. További részletek

We had a great stay at the hotel. the location was very convenient to all the points of interest like the alamo, especially the riverwalk. The room was great. . .valet people were nice.

We thoroughly enjoyed our stay at the Hyatt Regency on the Riverwalk. The Room was comfortable, clean, and inviting. We were right on the riverwalk and within walking distance of so many sights and attractions. The staff was courteous and accomodating. We will definitely be going back soon.

Ez a vendég nem hagyott megjegyzést.

Even though our room didn't have a wonderful view of the Riverwalk it did have easy access to it. I suggest you pay the extra for the breakfast; only instead of standing in line with all the families take your seat in the superb bar area. Wonderful service and still full access to the buffet line. Amazing cooked-to-order eggs. =)

this was my first hotel stay on San Antonio's Riverwalk and my experience was pleasant. the hotel is accessible from the riverwalk and is located across the street from a parking garage--for those who drive to San Antonio and opt for self parking. hotel is located in the heart of a variety of restaurants, bars, and lounges. my room was clean and quiet. […] staff was friendly and helpful. this place is definitely a repeat for me! További részletek

The location was great but that was it for this hotel. The double rooms had full size beds instead of queens and the beds were far from comfortable. Our room was smelly and dirty. There were three sticky spots on our carpet that were gum or something similar. The bathtub and shower curtain had mold growing on them. The doors and walls were thin and […] we heard people walking around and laughing all night long. The bottle of water I drank in my room was $5.00 and they nickle and dimed us on everything. I most certainly would not stay there again. További részletek

First time to stay here; definitely won't be the last.

Ez a vendég nem hagyott megjegyzést.

EVERYTHING WAS EXCEPTIONAL: THE STAFF, THE UBICATION, THE SURROUNDINGS, THE ROOM, ETC.

There two choices for parking... pay 25.00 for a parking lot down the street and hoof the bags up to the room or pay the valet 30.00 to park it for you. The elevator was broken and our room was on the 10th floor.....so, we had to sit in the lobby and wait for 35 min. until it was fixed This is a very BIG hotel to Not have a working elevator. The rooms […] we super nice and the bed was ok.... The location is everything! Great restaurant just outside the hotel lobby doors. The hotel had some construction going on inside... but still very clean. At 9am sharp, we were woke up by the loudest hammering you have ever heard!!! I realize that there is no good time but 9 am is a little early for though who arrived late in the night. További részletek

Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

Very nice place with comfortable, clean rooms. Located right in River Walk area with lots of restaurants and clubs---lots to do and it's any easy walk to most places you want to go. Alamo is only a short block away. Nice people at this hotel with nice facilities. The only problem is the valet parking. They are really slow to get your car----usually […] a 20 minute wait, even if you call downstairs first. But then, we were also there during the Alamo Bowl, so maybe that was part of it. I'd definitely return, though, as you can't beat a nicely maintained place with the River Walk across the street. További részletek

The location of the Hyatt was prime for Riverwalk acccess. We never had to walk more than 2 or 3 minutes to find the right restaurant, pub, site-seeing opportunity, or a beautifully lit section of the Riverwalk. The night lights from Christmas were still up, which added to the romantic atmosphere. The on-site ammenities were great, especially the Q […] restaurant in the Hyatt, and Mad Dog's pub just outside the back door that opens up to the Riverwalk. The room was comfortable and clean, and there were no noise issues. My wife even left her jacket in the closet, and the Hyatt staff mailed it to us with no extra charges. We were pleased with our stay, and would happily stay there again. További részletek

The hotel was great. The staff were wonderful....but in this day it is a real pain that they charge extra for WIFI.....I was told that if you were in the main lobby there was a free WIFI connection and that there were connected computers that the guests could use...but I never found either.....Since I was traveling for pleasure this was not a huge problem....but […] I really missed my wifi. További részletek

Front desk was told not to charge my credit card because someone else was covering my bill however my card was still charged for parking and incidentals.

Ez a vendég nem hagyott megjegyzést.

Our stay at the Hyatt was just wonderful. We enjoyed every minuet of it, everything was great. Every year we go to San Antonio to enjoy the New Years Party downtown. This year we made reservations early to stay at the Hyatt Regency and I am so glad we did. It was great and I highly recommend it.

On Riverwalk and very close to all locations for a visitor

EXCELLENT HOTEL! GOOD SERVICE. ONLY THING IS THAT THEY CHARGE $27.00 FOR PARKING THE CAR OVERNIGHT. THERE IS NO WHERE ELSE YOU CAN PARK IT.

Ez a vendég nem hagyott megjegyzést.

Really enjoyed the convenience of location. Had a nice view of the alamo from our room and with the riverwalk and the surrounding area all decked out in beautiful Christmas decor and lighting, it was a wonderful visit.

Ez a vendég nem hagyott megjegyzést.

We had a wonderful time in San Antonio and staying at the Hyatt on the Riverwalk made our stay even better. Being able to walk out of our hotel and be on the famous Riverwalk was awesome. We walked it in the morning for exercise and at night for fun.

Ez a vendég nem hagyott megjegyzést.

The hotel room was comfortable and nicely decorated. The one thing that was not so good -- the toilet flush was like a volcano erupting. The first night I scared my husband half to death when I flushed. It is a very LOUD whoosh. They should fix that because I heard the flushes in other rooms next to us.

The room was clean and comfortable but the elevators were very ineffective. We had to wait for a long time to get on an elevator. They decided to paint the elevator when they had 2000 people in the hotel. We were on the 3rd floor and decided to take the stairs but the stairs were blocked off. We had to jump a rail to be able to walk downstairs. This […] was very unsafe. The staff were very unresponsive and tried to make excuses. További részletek

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We're currently on a two week trek around Texas and this was the first hotel we stayed at of two in San Antonio. GREAT experience and our best hotel yet! The glass elevators blew my two year old's mind. Beds were completely comfortable, service was great, and it's located in the heart of the River Walk. If we ever return to San Antonio, I will definitely […] book here. További részletek

Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

We've stayed here several times, and always because of its proximity to San Antonio's downtown treasures. This year, we had views of the Alamo and it's tree lit up at night. Great!

PROBABLY STAY AT A COMPEITIOR NEXT TIME. HOUSE KEEPING DIDNT CLEAN ROOM FOR TWO DAYS. THEY CHARGE FOR WIFI AND PARKING.

Great hotel and staff, great location to riverwalk and Alamo.

Ez a vendég nem hagyott megjegyzést.

My husband and I were celebrating our birthdays and this hotel was a wonderful place to stay for the fun time we had while there. It was on the river and all decorated for the holidays. Breakfast was great, service was wonderful. Look forward to our next stay there.

Ez a vendég nem hagyott megjegyzést.

Awesome Location. Great Service. Very convenient. It was great value for money..

There were times in the afternoon that there was no water in our room---I think this occurred when laundry was being done.

This hotel was very nice and very close to everything you want to do in San Antonio. When you walk out of the hotel doors, either to the street or the riverwalk side, you are in a safe area and very close to lots of good restaurants and things to do. The hotel was very clean and nice. I loved it and I will definitely stay there again and again!

Can walk to just about anywhere. Lots to see and do. Rooms are updated and comfortable. Staff friendly and helpful.

Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

Excellent hotel. Right in the heart of San Antonio. The river walk was very attractive. It runs right through the centre of the hotel. Only wished we had more days to stay.

Ez a vendég nem hagyott megjegyzést.

We were very happy with our stay. The Hyatt is in a perfect location, if you go out the front door it's a block away to the Alamo and if you go out the back door ypu are on the Riverwalk, Great Place.