Holiday Inn Gaithersburg - Gaithersburg

I stay in this area frequently for business trips. This hotel's best asset is its staff. The place has nice pool and comfortable rooms. However the place has started showing its age, the rooms feel outdated. Most of the other hotels in the area have more updated rooms which makes this not the first choice for stay. All of the rooms I have had a chance […] to stay in did not have a digital temperature control. További részletek

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The staff is amiable, professional, helpful and kind. The rooms were very well cleaned and the linens were impecable. The staff at the restaurant downstairs, was very nice (we had a waiter named William, I believe - Friday night 05/03/2013 - he was superb! Made us feel very welcome even though it was quite late at night, and treated us with a smile […] and patience as if it were there in the beginning of the evening, and not around closing time. That was impressive!). További részletek

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We will be back

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Best place I have stayed in all my trip to Gaithersburg, customer service and beautiful. Pool and hot tub great, love this place.

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Ez a vendég nem hagyott megjegyzést.

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Very friendly hotel with a great breakfast buffet.

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Ez a vendég nem hagyott megjegyzést.

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This is not the best 3 star place in the area but overall nice place. Staff is very nice, has a nice indoor pool. Rooms and indoors feel a bit old but overall a nice place for business / family stay.

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The hotel is amazingly beautiful! We enjoyed a very spacious king room with comfortable accomodations. I wouldn't waste money getting the breakfast package though, it doesn't cover all of breakfast & is not quality food. The woman serving us was rude & rushed as well. But overall it was a great night.

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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I will gladly visit again. The manager and staff are 1st Class.

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Arrived very late at night. Check-in was prompt and person there was good. The hotel lobby looks okay. But the rooms are really bad. I cannot believe this is a Holiday Inn. The AC unit cover was falling off so I had to prop it with a sofa. The bathroom was really unpleasant. There was a bar soap left in the bathroom. Molds were at the corners. Loud […] AC wasn't even an issue. At breakfast, the server initially told us that we need to pay for one kid. Then she told us to pay for two kids. (I was told the night before by the manager that kids eat free.) So, I mentioned to her what the manager told, she then says.. it is okay.. There aren't that many hotels around that area but still, Holiday Inn should do what they are supposed to do... Very disappointing. További részletek

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Ez a vendég nem hagyott megjegyzést.

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Very nice...

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This hotel was exactly what I want in a night's stay: comfortable bed and bedding, spacious room, free wifi, a fantastic pool and whirlpool, and efficient and courteous staff. Since we're Priority members, we also received free breakfast and snacks, which is always welcome. Would be happy to stay here again in the future.

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The room was comfortable and clean. It made our overnite stay a pleasant experience. The amenities were outstanding. We also enjoyed the extra care of the professional staff. Would surely stay here again.

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This was the best price I could find and was surprised to find the room had extras we don't usually get even for more money, like a fridge and microwave. The room was clean and attractive and very comfortable. We needed a room close to Gaithersburg Fairgrounds for the annual Doll Show and this was perfect. I give it 5 stars!

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Ez a vendég nem hagyott megjegyzést.

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it is a good hotel rooms are clean & location is good

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Cleanliness of room/hotel - Room cleanliness lacks attention to detail. It wasn't "dirty" but it didn't get all of the small places like vents and some light fixtures. It was neat in appearance. Quality of service -staff was professional and friendly Hotel amenities - pretty standard. Has a restaurant in the basement with less than desirable food. Steak […] was over-cooked and fish was dry. The desert was unremarkable. Hotel location - convenient to the highway and shopping. One of the worst parts of the room was the pillows. They were very small. They looked like a child's pillow. További részletek

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When we checked in we left a jug of distilled water at the desk by mistake.when I went to put it in my cpap machine I realized what had happened and called the desk to ask for it.The man said there was no bottled water there.I explained 2x what it was and that it wasn't a bottle of water.He hung up on me.So I could not use my breathing machine all night.When […] we checked out the next day I again asked about it.The lady pulled the jug out from under the desk and said I was wondering who's this was. További részletek

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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i never stayed in a handy cap room before, but it was still nice. i like the irish bar in the hotel. t.v. was kind of old in our room.

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Ez a vendég nem hagyott megjegyzést.

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great, convenient location to DC, they accomodated us with a shuttle at the time we needed it .30 minutes from DC on the metro, no stress, great poeple who want you to feel like kings and queens. Would definitly go back to this hotel.

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Everything was fine. Extremely gracious and competent staff.

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The checkin process was great. The breakfast staff was great!

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Very enjoyable and accessible to the surrounding area.

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The bath tub had not been cleaned since last guest. The coffee machine didn't work. The internet was not working.

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Staff was very accommodating. Helped us store two bicycles as "luggage" to be put under lock and key. Very warm and welcoming staff.

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Enjoyed my stay at the Holiday Inn and so did my dog. I was pleasantly surprise to find that the hotel is pet friendly.

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I stay here from time to time when I visit my parents, and I must say every since the renovations I really can't complain. The rooms are new, however not over the top fancy like a casino hotel. It is simple, clean, new, very spacious, convenient, and easy check in and check out. The roomservice took awhile, and they charge you for tip at the end of […] your stay, which we didn tknow about. We tipped as anyone would, but whatever. Thats why I didnt give a 5 for service. So yes, a very comfortable stay if you are looking for comfort and value. If you want fancy shmancy go pay over $200 for fancier linens somewhere else. További részletek

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The personnel were outtanding. My primary complaint is that the fan control in the room was stuck on high & could not be adjusted to "low."

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Not a bad hotel for the money. Location is a bit odd, but otherwise a good place to stay.

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Was disappointed to arrive and find that the pool was closed until 7:00 pm for a "special event." So headed to the restaurant to find that it too was closed because the hotel was hosting two wedding receptions. Was told that we could get something to eat at the pub and wait until the pool opened. After 1 hour of placing our order, we still didn't have […] our sandwiches! Clearly the hotel caters to large events which draw in large $$ and they didn't have enough staff on hand. If you are simply in need of the room and none of the "extras", then it is a nice place to stay. This was not our first stay there, but will look around the next time we need something in the area. További részletek

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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Place is clean, good size room, comfy bed and pillows, convenient location. A/C-Heat unit gets a little loud though. It woke me up a few times. Front desk staff are a little slow.

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my wife and i really enjoyed ur stay. from the staff, service and room were very nice. we will stay there again. i would recommend it to others

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A decent one, but not wonderful at all. Try others.

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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My timing may have been off with my stay at this hotel but they were a mess. I can understand a lobby being busy because that simply means they are doing business but the staff appeared to have lost all control of what was going on. They sent me to a room that had guests in it already and neither of us was too happy when I walked through door. Once […] I went back to reception it seemed I was not the only one that had this particular issue. The guests were handing lists to the staff like they were telling them where people should be. My room smelled like urine but it may have been the cleaning products that they used because the elevator smelled the same way in the morning. The last item I would like to relay is the room service. I ordered chicken fingers/strips which arrived way under cooked. Luckily I had a microwave in the room and I was able to finish them off. I for one will not be staying here again. További részletek

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AC unit in room and the 40 on the rooftop outside of my room were soo loud I did not sleep.

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