Garden Hotel - Anderson

Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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Front Staff was very nice. Mexican Restaurant was very good and the Continental break fest was very good. The Hotel how every looks like a work in progress and needs lots of work to be done but has lots of potential of being a great hotel.

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The door of our room had clearly been forced open several times, as the lock was broken. We were told it was a non-smoking room, and it most certainly was not! Overall, it was a dreadful experience that should be avoided by all.

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Hotel not kept up very well

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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Our room was an inside room very close to the pool, so we could hear kids screaming until around 12:00. Also, the rooms above us could be heard through the vents. Our bathrooms were not supplied adequately with towels, and the water pressure was horrific!

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Ez a vendég nem hagyott megjegyzést.

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Dirty. Dirty. Dirty. Room smelled like smoke and it was a non-smoking. Fitness center dirty and machines were all broken except one. Just a real bummer experience from a "3 star" hotel.

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I would never allow a friend to stay this property. My family was visiting Anderson to attend homecoming. We booked late and this was the only hotel available. I can see why. What a nasty place. The room was so dirty my wife went to Wal-Mart to buy cleaning supplies to clean the bathroom. The hotel is not maintained. The secure lock our her room was […] busty the exterior security door was broken and there is mold everywhere. NASTY További részletek

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Terrible place. Hotel needs renovation. Hallways are old and dirty. First room they gave me wasn't prepared. Second room they gave me, the lock wouldn't work - couldn't get in. So I'm dragging all of my luggage, laptop, hanging clothes (I didn't have enough hands) down to the front desk from the far reaches of the hotel, up and down stairs 3 times. […] Finally the front desk clerk decides he'll go with me. Does he offer to help carry anything... NOOOOO... he did carry the key card though. Guess what... lock didn't work for him either. Also didn't work the next day.... További részletek

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room smelled of smoke-no place plate on thermosat could not regulate the heat(froze)- chair was full of stains-carpets dirty- dusty countertop and tv--- one towel had been destroyed and worn out was full of holes--bedsheet had tears in them---pillowcase had stains on them---was going to complain but was so tired my being out all day was not able to […] make it downstairs to complain did complain the next morning another person behind me her shower drain was blocked up this hotel is a dump and should be removed from your listings bad news!!!!! További részletek

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Sorry old property with several signs around saying "Out of order, sorry for the inconvenience." One was at the door to the outdoor pool, with very green water. Room seemed clean enough, but common areas were dingy and needed a vacuum.

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Ez a vendég nem hagyott megjegyzést.

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Hotel seems to need upgrading, pools not the cleanest. Area around the pools needed attention. Rooms are slightly outdated. Clean but linens and bed cloths are old. Cont. breakfast was nice and that area was very clean! Attendants are very nice and helpful.

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This Hotel is clearly experiencing financial problems and is operating on its last breath , the halls are hot ,the outside pool was locked out ,the ice machines were removed. And it appears that not a single update has been made to anything since it opened in what i am guessing to be like 1983. It was not crowded and our room was cool and the Wi-Fi […] woke in the common areas. További részletek

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Horrible. Cigarette burns and odor in furniture of a "non smoking room". No elevator for the 2nd floor. A bug climbing up the wall in the room. Obvious mildew in the bathroom.Only 2 electrical outlets in the room (that I could find), one with a questionably hazardous multi-outlet adapter with a "blackened" interior.

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i've never stayed at a hotel that was this filthy and run down , stay far away !!!!

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The enrty way to our room had burned out lights which was a safety factor at night. There was mold around the tub and dirty cobwebs behind the bed. Each lamp in the room had only one working bulb and all the light bulbs were filmy and dusty. The bedding was old but clean. obviously had been used too long. I would not stay again or reccomend to anyo […] ne További részletek

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Enjoyed the pool with my family and the big room.

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Noisiest hotel I have ever been in. Phone broken. Sink stopped up.

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My wife and I appreciated everything. The breakfast was great and hospitable it was our first hotel stay by ourselves without our kids it was great thank you

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Ez a vendég nem hagyott megjegyzést.

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Was listed as a 3 star. I would rate it more as a 2 star. Bedding needs to be updated.

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Heater//A-C unit sounded like a machine gun, shower area was 5-6 years past needing replacement, door key-card only worked if the card was moved a very specific way, breakfast area was clean but the food was a joke...

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Booked 3 rooms for new years eve one room heat would not turn off temp 87 degrees second room had no heat was 62 degrees third room smelled horrible musty and smoke filled but was a no smoking room. Very run down and dirty everything was broke ice machine included. Staff unhelpfull told us to open our door when we are in the room to let air circulate […] who sits in there hotel room with the door open! The noise that came from the air vents sounded like a drum solo only worse needless to say we didnt use the showers, or the coffee maker because the whole room was so distastefull, we slept a few hours and left as soon as possible and showered as soon as i got home. It was very bad. További részletek

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The Hotel was a little run down,with some maintenance issues (lights out etc). The staff however were very pleasant and addressed all deficiencies promptly when brought to their attention.The location was important to us on this occasion,and we would stay here again under similar circumstances.

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This was by far the worst hotel I have ever stayed at. When we got to our room I looked aroud in the bathroom there was rust stains on the ceiling, there was mold in the sink in the bathroom. and the stwich that controls the heat was just switch to turn on or off and when it was on it was so loud that there no way we would ever be able to sleep, so […] we said something to the staff and tried a different room, that room was not much better expect the heat was not so loud, but the was stains on furniture. I will never stay in this hotel ever again nor would recommend it to anyone. Also no snack machines what hotels dont have snack machines . thank you További részletek

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low-class hotel

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Ez a vendég nem hagyott megjegyzést.

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The price was right,the pool nice,But we could not sleep. No temperature control,and they kicked up the heat ,and stated they had no control over it.I went to the department store to buy a fan,and still unbearable for all in two rooms.

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The bathrooms need to be remodeled. The bathrooms have drop ceilings which was a security concern. The phone had no labels on it. The security lock was busted on the door. On the bright side, the beds seemed clean as did the floor.

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close to horse track and casino, not a bad price, try getting a room in Lexington during Keeneland Racing and you pay double this. Plus indoor pool and hot tub Hot and cold breakfast with waffle maker minus some repair in progress

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I was disappointed that the hotel wasn't as nice as the pictures on the website made it look. Our room had water stains all over the ceilng and also in the bathroom. Paint was peeling off the wall and a bucket in the hallway to catch water from a leaky ceiling or pipe. I will say that the staff was extremely nice though. I don't think I would book a […] room at this particular hotel in the future. További részletek

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Worth the money and would return

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Although the outside appearance left me to wonder, what did we get ourselves into. The inside of the hotel was clean, staff was pleasant, rooms were clean, all in all it was a nice hotel. Lots of close restaurants and also a casino.

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We stayed here Oct. 6-8, 2011. The lobby area appeared clean and tidy when we checked in, which went smooth. Our room was on the North side of the building and had alot of small maintenance and cleanliness issues. The chair in the room was filthy and there was a wet spot on the carpet. The room appeared clean, but when looking closer needed a good, […] deep cleaning. The pillows(lumpy and little) and towels (thin and some stained) left little to be desired. The bed was just ok. The breakfast was so, so. We chose to eat somewhere else on the 2nd morning. We didn't use any other facilities. This hotel is ok to crash somewhere for the night and if you're not expecting alot. További részletek

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Tub had no stopper/looked dirty, room seemed dirty, phones didn't work and one had no cord on handset.

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the room smelled "damp" sorta "musty" like it had been closed up for awhile. The pool water was very warm and the hot tub too(both about same temperature) but the water quite hazy and cloudy. We didn't use the pool/spa because we were there for a college parent weekend at Ball State. The price was right, but the facility needs a definite clean up as […] well as the ventilation system. An OK place for a night or two, don't espect 5 star for a 2 star price. További részletek

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My wife and I generally try to find a good price when we stay at motels. Friday night we had a motel with a great price - and a fantastic value. This very reasonably priced motel has an indoor swimming pool and an outdoor swimming pool - as well as a hot tub. It also has a well-appointed exercise room, a restaurant, and a separate lounge. It has an […] atrium and separate enclosed gardens. These are all amenities you would normally only find in much more expensive motels. The rooms are large and clean, and service is excellent. Most importantly, this motel has a gentleman - the owner, I believe - who works long hours at the desk greeting and assisting customers. I might add he is also helpful, friendly, talkative, and well-informed. You should stay at this motel just to make his acquaintance. További részletek

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Ez a vendég nem hagyott megjegyzést.

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Look nice by pics on internet, but it was dirty. Cob webs from window to lights,stains all over furniture. Soap bar fall apart when opened. Cold in room as there is just a switch to turn fan off or on.

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Ez a vendég nem hagyott megjegyzést.

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Couldn't pay me to stay if here again If thisn is what expedia puts on it's list gotta wonder about Expedia Coffe maker didn't work, most electric plug ins didn't work, some lights worked. The so called lounge/bar didn't serve alcohol Expedia rating said 3 star not one to complain this was terrible

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I have stayed at four hotels in the Anderson area. I would stay at the Motel 6 in Anderson again before this property. This is by far the worst for cleanliness and while the pics LOOK great, its not fresh, clean or as nice as the pics lead one to believe. Carpet near bathroom was soaking wet. Chair in room FILTHY and stained. Shower ceiling had mold […] on it. Other than one USED hand towel, there were NO towels in room. No baseboards. Carpets in general were disgusting and left my white socks dirty and stained. Wallpaper boarders peeling and very dirty. NO covers on some electric outlets. Air is either on or off with no temp control and very noisy. Tolite kept running all night Over all the room was very disgusting. Had other rooms at other hotels been available I would have left. További részletek

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Our neighbors were loud, we were awaked at 2:30 by screaming and profanity next door. The second night we were awakened at 5:00am by fire alarms, there was a fire in a room down the hall from ours, I will not stay there again. The place is in dire need of restorations.

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All the doors to the outside had no locks and the manual dead bolt lock to our room was also broke so there is NO security. A storm rolled in and they didn't turn on the heat they gave everyone a portal heater. Im just glad nobody put theirs too close to their bed and burnt the place down ....may have done Anderson a favor.

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The hotel is very old but in a good location and clean. When we walked in sombody set off the fire alarm, but was quickly taken care of. Morning breakfest was ok too. For the price we will use it again.

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Ez a vendég nem hagyott megjegyzést.

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