Silverado Resort and Spa - Napa

The rooms are basic motel size with fancy fittings. The quality of everything is very 1980's, public rooms in the "Mansion" are tired and the overall feeling is golf fatigue. Unless you golf do not come here.

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Ez a vendég nem hagyott megjegyzést.

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We stayed here for a wedding we were attending. The service was great- when there was an issue with the air conditioner, they switched us to another room right away. The place is very clean and well taken care of. I also went to the spa and had a very relaxing massage, manicure, pedicure and had my hair blow dried for the wedding. For me, the spa was […] the best part. I was a bit skeptical after reading reviews about out dated rooms but both rooms we had were remodeled. It had resort prices so if you're trying to save money this might not be the place for you but I was happy with my stay. További részletek

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I booked the hotel last minute for a get-away-from-my-kids night with my sister. The hotel totally satisfied this need. All we wanted was to sit my a pool and get some sleep. We were disappointed with the quality of the room. It was clean and decent enough, but way over priced for what it was. Regardless, we had a good time. But, if I am going to spend […] the same amount, i am looking for something a bit more luxurious. További részletek

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this place was absolutely gorgeous .... just wish my hubby was there w me! next time!

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Ez a vendég nem hagyott megjegyzést.

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the cottage that we were given was great for our romantic getaway ... i've been to napa only 3 times and all those times ... the Silverado Resort has been there for me. thank you.

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Loved the resort, staff were helpful, grounds are beautiful, enjoyed the spa, fitness class, the grill restaurant and sitting outside, overlooking the golf course. We walked around the property,, we enjoyed the fireplace, the full moon and we will be back to golf and to drink more wine.

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Wonderful

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The grounds are very nice. The room was small for the price and a little outdated. The room was very clean and the bed was clean and comfortable. The tv was old and had an exposed chip on the front but it got decent channels. The room had an out door patio which was amazing. Overall it was a great experience and I would stay there again.

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We totally enjoyed our stay.

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Stayed an extra night because of the comfortable condo suites.

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We stayed here for one night, and didn't use any of the spa facilities. The room was nice and comfortable, although the walls were a little thin. Aside from that, it was good, if a little pricey.

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We had looked forward to having a hot tub, but there was not one available at the pool in our area. There was no remote so the TV could not be used - which was ok with me. The bathrooms are definitely on the older side, but all was clean and comfortable. The main lobby was inviting.

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Service was superb, felt very well taken care of. Grounds are lovely and it's well located for hopping to vineyards or into Napa proper.

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Overall impression was that this resort is a bit past it's prime. It has the feel of a country club catering towards the over 60 crowd. Our suite was actually a townhouse located in a private gated residential community located 5 minutes away from the main resort by car. This meant we had to get in our car and drive to the restaurants and spa. The townhouse […] was nicely furnished and very clean, but not what we were looking for. Next time, we'll stay closer to town where there is a bit more activity going on. (This hotel is about a 10-15 minute drive to the wine train and down town). On the upside, my facial at the spa was exactly what I was looking for! További részletek

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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Silverado Resort and Spa has a country club atmosphere. Lot's of golfers and people who enjoy that kind of upscale experience. Nothing hip here; no cutting edge restaurants or bar scene. Some might even call it the "blue hair" crowd which is a bit unfair since younger adults were there as well. It's one of those "condos at the golf course" arrangements […] where people buy a condo as an investment and then the management company rents it out to guests as if it were a hotel. Prices are reasonable given the luxury and the Napa Valley location. Buffet breakfast ($23) is very good with lots of variety. I would recommend it to the right people; which probably means older people. További részletek

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Our room was cramped and smaller than an old SF hotel room, but fresh and clean. The patio area was a concrete pad with bare dirt, no landscaping in the planter area (wish I had taken a picture). The staff was professional and very courteous from check-in, to concierge to wait staff. I was hoping for beautiful grounds for morning walks, but our room […] was a car drive away from the primary mansion and surrounding facilities. We were 15 mintes away from downtown Napa but close to several local wineries. További részletek

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Great weekend getaway I agree with other reviews that the walls are very thin A slammed door can wake you up, but it was a great time overall

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We could not take a shower...shower handle was dysfunctional...that messed up our day....as you can imagine. When we asked for an alternative room we were ignored by the front desk (bounced around different extensions).

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Great place to stay but we were looking for some places to hang out at night at the hotel and couldn't find anything. The back porch was always crowded and no seats to be had. The bar inside felt unwelcoming. And the rooms are all set up like a motel and you have to walk far from room to the main building. We ended up drinking wine in our room at n […] ight. További részletek

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Silverado Resort is not your usual hotel for a Napa visit; I felt more like I was in my cozy living room. Love, love, LOVED the fireplace in our Jr. Suite. Will definitely be back for a summer stay so we can use the private patio, and enjoy the Mansion's patio dining. Our front door looked out over the putting green. Just Beautiful.

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We very much enjoyed our stay. The Spa and heated pool were particularly nice - despite the weather, we swam almost every day. The staff were also wonderful. Our only complaint was that the bed was too soft.

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It looks like they are working to improve the property. It is dated. The heating system is really old and noisey. Customer service is very good and the location is beautiful. Our spa services were disappointing, especially for the price we paid. We ate at the Grill and the food was good. After our order was taken we were a bit forgotten.

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The room was very small for two people. Would have preferred two beds. Great hotel though!!

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Ez a vendég nem hagyott megjegyzést.

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I liked the room, comfortable, clean and well maintained. However the staff was not very helpful regarding questions and the hotel is pretty much in the middle of nowhere.

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Started off rocky because it was very cold and the heat in our room wasn't working. Front-desk was great( Terry). They moved us to a very nice, larger room. House keeping staff and room service folks were also first rate. We will stay here for sure.

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The hotel was overpriced for what they had to offer. The entrance to our room was a sliding glass door. The key was a challenge to lock the door . The heater was old and noisey. The tub knob did not stay secure and leaked water down the drain while trying to relax in the tub. The room was small. The outside of the rooms needed upkeep.

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We have a pleasant stay experience in Silverdo resort and Spa except that noisy conditioning.

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I have mixed reviews for this hotel based on few incidents in just one night stay. First, the hotel sits in an absolutely beautiful setting with many entertainment options for families, couples, golfers, etc. The hotel staff was great at check in and we were driven to our condo in a golf cart. Upon arriving to our room, we noticed the bathroom sink […] was clogged. Hotel staff immediately came out and fixed the drain. A slight inconvenience as we were eager to get out and enjoy Napa but the maintenance gentleman was very nice and fixed the drain. The next morning we over slept but were wanting to catch the Sunday brunch. We called the front and asked if we could get just 30 minutes added on to our check out. We were told by the woman at the front desk that ALL she could offer was a 2pm checkout for the cost of $75. We were not looking to stay until 2pm but just wanted a few extra minutes to enjoy their great Sunday brunch and not have to rush. After pleading with the front desk and mentioning this was our anniversary weekend she said, "Well, that's just the way it is." So we packed the car. It wasn't until after I approached the front desk to check out and tell the story in front of people checking and that we were going to pass on the brunch and eat elsewhere did the staff apologized and offered to comp our breakfast. So, I feel the hotel remedied the situation but after a much hassle. We did take them up on the offer for the Sunday brunch... and it was amazing! További részletek

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The walls are very thin. We could hear the TV of our neighbors. The housekeeping staff did not replace any of the shampoo, soaps, etc.The heating system is very noisy and would wake you up as it comes on & off in the middle of the night. Great location for visiting the wineries.

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Not at all what I expected. Room was only average. We entered through a sliding glass door that we had to move the curtains that had water stains and torn lining. Once inside we wanted to put our cheese platter we had bought while wine tasting into our room refrigerator. The refrigerator was locked and we were not given a key. Called customer support […] and were transferred to front desk. Told they would send a key right away. Key was brought, but it did not fit the refrigerator that was in our room. Called back and asked for a different key. No one ever came back or left one for us while we were out. So, for 2 days we had literally "stinky cheese" in our room. I would not go back to this hotel. There are too many other choices in the area that I would try first. További részletek

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We found the hotel dated and in need of major upgrades for the price. The rooms are spacious however. The restaurant was also a dissapointment.

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The room was very dated in the decor. The grounds were pretty. The staff was incompetent.

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had to park far away from room, and then the parking lot's spaces were all marked "reserved for condos" leaving single room guests parking at the far end of the lot... Also had problems with the internet access

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I was pleased with the cleanliness of the room. The walls are extremely thin & we could hear all conversations & noise clearly. If your trying to sleep in this would not be an ideal place to stay. The grounds are beautiful & service was great but it was a little overpriced for what we got.

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My room was large and the furnishings and linens were good. The bathroom was very clean and functional. The door to the room was a sliding patio door with a very simple lock that was also loose. Room was not secure.The lock on the mini-bar was better. I would not recommend this resort/room to anyone who has concerns about security.

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Ez a vendég nem hagyott megjegyzést.

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For how much we paid, I was disappointed with the stay. The TV didn't work, the air conditioning was extremely loud and drips as it hangs over your head in the bed. The conditions made it a sleepless night.

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Ez a vendég nem hagyott megjegyzést.

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Very small room for the price. Larger rooms with more amenities available for much higher price.

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Stained towels, frayed green carpet, 80's decor, smell of a retirement home. This place is tired. I understand a remodel is scheduled for November of this year which cant come quick enough to save this property. No idea how this is a 4 star??? I've stayed in 3 stars that are far nicer than the Silverado Resort.

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Bed needs to be upgraded and the walls are thin, but other than that we really enjoyed staying there. We had a kitchen in our room which was very nice. The restaraunt was very good.

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Ez a vendég nem hagyott megjegyzést.

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I could not believe the level of customer service provided by the employees of this hotel. The golf course was wonderful and the food and wine was fantastic. Can't wait to go again.

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Rooms were a bit too small but overall clean and comfortable.

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Ez a vendég nem hagyott megjegyzést.

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