Econo Lodge Gateway - New Port Richey

This was a terrible experience . would never book econo again. The day staff at the front desk were the only thing good about it.Very nice Lady

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No wireless connection. Restroom was not properly cleaned.

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Dirty, smelly, avoid staying here even to save a few bucks.

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The bed clothes had burn holes in them the bathroom had mold their were hand prints in the wall the worst thing is they don't tell you you have to pay a deposit of 50.00 or they don't let you stay or refund your money I only carried wat I budgeted for the trip at it ruined my visit

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You could tell that the bathroom floor had not been swept, vacuumed nor mopped since the last guest . . . there were long black hairs all over the floor. we both have short gray hair! The room looked ok but after seeing all of the hairs on the bathroom floor, I wondered about the cleanliness of the carpet. The sink drain did not work well at all. The […] night host had the personality of a brick. Our keys worked the first time we tried them. We went out to eat and when we tried to get back in, neither of the keys worked. I took the keys back to the desk and his comment was: "You put the keys in your purse?" My response was: "Where else would I put them?" Not helpful at all! További részletek

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When I checked in, the staff seemed more concerned about texting on his cell phone rather than welcoming me. Another gentleman came in and they spoke in a foreign language the whole time. If everyone speaks English, I find it incredibly rude to speak their native tongue in front of a customer! The guy at the front desk then asks for a $50 deposit, which […] I wasn't expecting. I finally got my room key and tried to find parking, since their lots were small and limited. The outside of the hotel was nice and newly renovated, but when I stepped into my room I was pretty disappointed. Very outdated with pieces of the wall missing and mold growing in the grout of the bathroom tile. This was also my first time staying at an Econolodge that did not offer a microwave/fridge. I doubt I will be back to stay. További részletek

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check in clerk was rude. Want $100 security desposit for a 44 dollar one. Breakfast was not good. Sink and drain was slow on draining.

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I guess you get what you pay for. Will never make that mistake again. The worst hotel. It was more like a motel in crack town.

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Water wasn't real hot room was clean The place is older but clean it was a place to sleep I would stay there again bed was nice

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comfortable not fancy

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Walked in room and it smelled like mildew.and mold evidence on bathroom ceiling.We found a empty dirty cup and toe nail clippings by night stand when looking for a outlet to charge phone..Also a mildew thing was found with a bag over it by other bed.. We checked in abt midnight and got in room a little after. Should have know 3 dead bolt locks on door […] and terrible odor in closet.grahdaughter sprayed her body spray..Floor lamp didn't work We did not bathe there and napped on top of bed spread. napped 12:45am-4:15am.Roached crawling on nightstand and were in bag I forgot to zip after getting gown.Pillows were toddler size.Told I had a $50 convience fee,wanted credit card and I refused. Gave cash and got back in the morning.Told it was to insure we didn't steal towels or lamps and that Fla hotels did that. What a lie! had just spent 5 nts @ Hampton Inn/Suites/cConvCtr Orlando and another In Titusvile w/Ramada.Never had a assumed that we would steal fee.Travel Fla every summer and never! More to tell but only 1500 word limit..Would love to hear from EconoLodge corporate and tell the rest of the story.Took pictures to verify what was in the room. Was a late booking and payment took immediately couldn't get refund!Horrible sleepless night and left early morning after they checked our room. További részletek

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Ez a vendég nem hagyott megjegyzést.

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There is nothing around this hotel to do for leisure

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Worse hotel ever! I WOKE UP IN THE MIDDLE OF THE NIGHT ITCHING ON MY NECK ARMS AND CHEST.....TURNED ON THE LIGHT, SAW NOTHING WENT BACK TO SLEEP.....THAT MORNING, I HAD BITES EVERY WHERE IN LIKE A PATTERN OF 3 ALL OVER MY ARMS NECK AND CHEST.....I FLIPPED THE COVERS BACK AGAIN AND SAW FLEAS AND THESE LITTLE TINY BROWN BUGS..I TOLD MANGER AND THEY JUST […] BRUSHED IT OFF AND GAVE ME A REFUND FOR 1 NIGHT.....ORIGINALLY I BOOKED THE WHOLE WEEKEND I CHECKED OUT IMMEDIATELY! ONLY BENEFIT WAS THAT THEY HAD A MICROWAVE AND FRIDGE ......IT HAS BEEN A WEEK AND IM STILL BUMPLY! DONT GO! További részletek

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Having stayed there several times in the past, we were VERY disappointed that it had changed hands. Overall, the hotel has really gone downhill. Needs updating, the free breakfast is a diabetic's nightmare! Not at all as it used to be.

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I was disappointed since the hot tub was not working. When I made my reservation I requested a microwave and mini fridge,and when I checked in I had asked about it. The clerk had informed me that they would bring one in the morning since we had a late check in. I called the next morning after we woke up and the front desk clerk advised me that it would […] be extra as well as I would have to change rooms. Over all I was not pleased with my stay here. További részletek

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The mattresst had never been rotatesd and I slipped off of it that night and hurt my back. Call girls waiting in the parking lot. Please refund ASAP.

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Very satisfied. Service efficient and friendly. Would recommend.

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This was the worst hotel I have ever stayed at the rooms were dirty, my fridge was leaking they brought me stained towels, the air was not working correctly it was hot than cold all night long the staff was rude as well the pool was dirty and had news papers in it so I could not go in the pool the jacuzzi was boarded off so that was out . And the stove […] was discusting plus it didn't have nobs on the stove they refused to change my room as well also at the check in I was never told it's required from them to put a deposit down and at checkout they tried telling me the dirty towels they brought me to clean up the flood from the fridge that they were keeping my deposit because I did that they were towels that had brown stains all over them További részletek

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This was the worst hotel experience I have ever had. I stay in hotels across the country and none have been as bad as this Econolodge. I arrived on 3/8/12. I asked the night manager about early check out and he told me I would have to call Expedia because the reservation was prepaid through Expedia. The room that I was first given at the Econolodge […] in New Port Richie, FL. had a broken lock mechanism that would not work so, I could not enter the room. I was given another room which had a smoke alarm malfunction and the door had no dead bolt lock. The night manager said he had a battery and offered it to me to fix the problem myself. I told him about the dead bolt and he said there are no other rooms that I would have to stay in that room. He said I might be able to switch rooms the next day. The day manager was no help either the next day. I had to ask the maintenance man myself if he could fix the dead bolt lock. That is when I found out that the door had been resently kicked in by someone just days before. The complimentary breakfast was not. The cereal was stale and I had to find someone for service. The price per night was 70 dollars which was over priced under these conditions, for any price. I went to another hotel down the steet and purchased a lower priced room with a much better clientele and services. I stayed very comfortably for the remainder of my time down the street. I have only used online hotel reservations twice and will never do it again.I also had to call Expedia three time for reimbursement and was penalized 70 dollars which I did not deserve or feel it was fair to do so. I was never treated so rude in any other establishment before. I have lost all faith in online reservations such as Hotels.com További részletek

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I was on a tight budget and chose this motel for the good rate. I was not allowed to check in without leaving a $50 deposit 'for incidentals'! This took most of the money I was traveling with. Not happy! Then I get to my room, which is right off the pool deck. Pool was small but looked nice. Even closer to my room was what I guess was the hot tub, but […] it had no water & had a big tarp in it. The room was a non-smoking room but had a musty smell. The bathroom looked like it had beed remodeled, until I looked closer. Tub needed to be re-caulked and the mirror frame was old & chipped. The bed was comfortable. The next morning, I had to wait while the man behind the desk checked my room before he would refund my deposit. Over all, the room served my needs but next time, I will spend the extra $20 and stay at the Quality Inn down the street! További részletek

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The house keeping service was next 2 nothing... mold in the bathroom.. towels were old and discolored... never cleaned the tub or toilet during my stay. The coffee maker was fried..... total disapointment with my stay...

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The stay was comfortable, nice breakfast, very cordial employees. Very good value at this time of year. They made our short stay pleasing. The only concern was that it took a while to get the water hot for a shower. It got hot, but had to run for a while.

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I have occasion to use a motel when I visit my son and grandson in NPR. I was exremely impressed with this motel. A nice room, easily accessible. Very nice continental breakfast in the am. I will come here again!! Thank you.

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I only spent one night there and it was cheap, but dirty the chair was gross. I don't mind cheap hotels, but I want them clean.

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Hotel Staff needs some serious customer service training. Held my credit card for incidentals for well over a week. Would not stay here again. Kids from surrounding community come and use the pool.

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Location was great for the event i was there for,the bathroom needed a little maint. as far as tiles being loose.Other wise it was confortable.

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This place was disgusting!!!! UGH it was filthy, mold in the bathroom, dirty sheets, blankets, towels, pillows. There was a chair in the room that was stained with some disgusting stain. There were bed bugs in the bed. The room we had was an adjoining room with some other questionable men that were apparently long term residents at the hotel.. They […] came home in the middle of the night drunk, smoking outside of our room and sounded like they were vomiting in the hallway. The" breakfast" was questionable with a waffle maker and batter that was pre-poured and looked like it had been sitting out for awhile with flies in it. Definitely have your tetnus shot and bring a weapon for self defense if you plan on staying here! It was not the most inexpensive hotel that we stayed at, I have stayed at some lower cost hotels that were much, much cleaner. Just plain gross! További részletek

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It was OK for the price, but there were a couple things to complain about. We had a lot of trouble using the card key-very tricky to get the door open. The tub didn't drain well, the drapes fell off the track when we opened them, the coffee maker was falling apart & the toilet didn't look very clean.

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Would I recommend this hotel? Yes and no. Yes, because when you are on a tight budget, you can't beat the price. Also continental breakfast. The front desk was very helpful seeing as we arrived early and they let us get a room at that time. No, because this is more a motel. Sometimes it is better to splurge a little and get a lot. That being said the […] room had a funky smell and on the bed there was quite a number of stains when we got there. I got the feeling it was throughly cleaned but u get what you pay for I guess. További részletek

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enjoyed our stay. will recomend it to others.

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Ez a vendég nem hagyott megjegyzést.

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It was not at all what I expected. Had to wait on the desk clerk. Room was musty smelling, sheets and bathroom were not clean. Towels and pillows were chincey. The worst I've stayed at yet.

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My cleanliness expectation is not just to have clean towels. I asked to clen the toilet and it looked the same all the time. This is the only issue I do not like it about the hotel.

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Please read that the check in time is 4pm and not before. After driving 6 hours I arrived early (2pm) and was told check in was at 4. No offer to get a room at an additional charge just the comment "Check in is at 4pm and there are no rooms clean at this time". We maybe able to accommodate you at 3:30. If there are no rooms clean at 2pm this place has […] much bigger problems. Upon my second arrival at 3:30, my room key did not work. I had to request access to my room two times and then call again after after nothing was done about it. No one took the initiative to correct the problem when it was first identified. Soda and ice machine not working had to walk around an hunt for another. The room was nice but the air conditioner kept it only "cool" throughout the night. I would not recommend this location to a "friend" . I would recommend this place only to someone who I wanted out of my life. További részletek

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Ez a vendég nem hagyott megjegyzést.

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Our rooms were perfect, customer service was faultless, the pool felt wonderful. Breakfast buffet was delicious and we had a great night with you.

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Hotel in GREAT need of updating and repairs. Very dirty, hot tube not working, ice machine not working. Room also not up to our standards, stained sheets and bathroom very poor condition. I would not stay at this hotel again.

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