Hyatt Regency Pier 66 - Fort Lauderale

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Great hotel, staff really nice & friendly.

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I was very pleased with this hotel . The staff was so welcoming and nice . The BEST staff on Ft. Lauderdale very helpful and will to make your stay pleasant. I will book this hotel again. Clean room everyday,

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Our room was located on the first floor. Such easy access. The staff was wonderful and helpful. We would love to visit again.

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The number one great aspect were the personnel - everyone we encountered was cheerful, helpful and professional. The room location did reflect our booking method, located in the rear and this room was unfortunately close to the dumpster. The furniture was very clean but all the wood was scuffed and showed the scuffs. A plus with this room - it was very […] close to parking. További részletek

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patio on room only one chair no cushion[ s/b two w/cushions] had to request additional. patio table was a mess. room keys gave trouble all wkend. bathroom toilet had to flush twice to work properly. Wife bought jewelry at shop. neckaclace broke right away. was told could be fixed next day and would get additional 20% discount. by rayne the clerk. went […] back next morning, Sun. was told could not repair and would not get additional discount. stayed at hyatts in arub a an other cities. really doubt i would recommend after this experience. További részletek

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Iwas nice.

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Very customer friendly and good value for money

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Pier 66 was a lovely hotel and the staff were super friendly and very helpful. The pool area was beautiful and there were lot's of choices for restaurants. A little pricey though. There was also a small gift shop and a computer for flight check in and printing of boarding passes. Located right on the marina, walking distance to beach and very close […] to cruise port. My only complaint was the air conditioning was not turned on in our room upon checking in and it took a while to cool down as the A/C didn't work very well. Would definitely stay there again. További részletek

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This place really needs a re-do. I travel for my job and this hotel does not rate the prices they are charging for their rooms. I'm a Hyatt Platinum member as well. They let me down at this location.

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Make sure you get a tower room. The marina rooms are small, dark and run down. Staff at front desk were friendly and helped us upgrade to a tower room.

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Hotel staff was very friendly, rooms were very clean, and the hotel pool was open 24 hours! It's about a mile and a half from the beach so we just walked there in the mornings. I'd return!

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I have stayed in this hotel before and it never seems to disappoint! I always reserve a suite in the tower,and have enjoyed gorgeous sunsets over the intercostal each visit... Overall for the price it is the best choice for lauderdale unless you are willing to spend over $400 a night for beach front. Cheers!

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Great location, the hotel provides a shuttle to the beach every X hours however its resort is super extensive with multiple pools and a huge hot tub so you might not need the beach. Everybody was super helpful and nice.

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We had a room in the Lanai (not the tower), which many other reviewers have rated negatively, but we found it very comfortable. The room opened onto a small patio by the marina that was quite lovely. Grounds are beautiful. Staff was polite and helpful. Only complaint was level of cleanliness and occasional noise.

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Staff was very responsive & courteous. Very relaxing, clean & comfortable. Look forward to stayint @ Pier 66 again!

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Terrible for +$200 ... room was very dated , marks on tables , lamps were old, bathroom very cheap, no food, room service/shop/snacks available after 11.pm . step it up , you're a hyatt ..

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Very disappointed. The hotel site states that they offer smoking rooms and we requested said room, but the reality is that there are NO smoking rooms anywhere in the hotel. Very misleading advertising.

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Have stayed in hotel many times over the past 20 years. Love the hotel. however our booking thru Hotels.com landed us in the worse room in the hotel. We had to pay additional $40.00 per night for our stay.

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While I had reserved a king bed, none were available. The hotel was nice, but not meeting my request for a king bed was a big negative. We had to request a new room due to air conditioner noise in the original room.

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One of my worst experience with Hyatt. The A/C was so noisy I could not sleep. The shower was not working, it was not repaired and no one seem to care at the front desk. It was one of my worst hotel experience.

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Nice place, beautiful surroundings, but quite dated interior. Pool was fantastic as was the walking around the marina.

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This Hotel had good ratings, which made is more disappointing. We thought for the nighly rate was too high for the room size and quality . The 3 issues that stood out were 1. There was no milk in the fridge for tea and coffee, 2. The air conditioning unit even after turning it off, was so loud ( the motor in stand by does not turn off completely ) that […] we had to call a handyman after midnight , who then disabled the unit manually. The noise was like a parked motorbike next to your window. When our unit was disabled , we could still hear the neighbours one, which made us believe that other guests put up with to noise.....the units are old , so is the bathroom , the resort rooms do need an upgrade! 3. Complaint about the spa. Don't get a bikini wax .....it was the most unprofessional service we received. We could have sent in pictures of afterwards and sue the spa for negligence ..... További részletek

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Perfect say. Friendly staff, great hotel anf good location,

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This turned out to be a great stay, for not much more than what a basic extended stay hotel would have cost. Needed a place close to the Cruise Terminal and the airport, but wanted to have a pool and a nice place to hang out without paying serious money. I think I hit the jackpot here! Used a combination of city bus ($1.75), local trolley ($.50), walking […] and taxi (to airport $16.00) to get around, there is a $21 fee/day to park if you have a car. Nice to stroll around the grounds checking out the yachts on the canals bordering the hotel - Steven Spielberg's huge yacht is docked here! További részletek

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We had a 4 night stay and they checked us out on the 2nd day then are room was not cleaned for 2 days the hotel needs to be refurbished the grounds and pool area are very nice

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Great location and excellent hotel facilities, especially the fine dining....but the service was lacking. A friendly smile goes a long way to make or break a hotel experience and, when we were there, they were fresh out!

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Rooms are pleasant and the pool area is beautiful as well as peaceful. The location is great. Easy access to your car and major roads.

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Great place to stay- nice courtyard rooms! Room service was not that good though, although room was very comfortable. Get a room overlooking the marina it's very peaceful!

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Great hotel, and I will happily stay there again. It is on the Sun Trolley line that takes you from Galleria Mall to the Mall with the Total Wine store with its fabulous selection of wines, liquors and cigars, at 50 cents per ride. There is an upscale restaurant on the grounds which we did not try, but at a pricey average per person, we decided to pass. […] Unfortunately, there are no restaurants within easy walking distance, so we ate at the lobby restaurant. The first night the food was good, but the second night the appetizer was a deep fried frozen crunchy, greasy, duck pasta. Not the best. The fish main course was a little salty, and the Cobb salad was a little less than crispy fresh, and not as good as the previous night. Different chef? The shrimps in the salad were large and delicious, however. We decided that we would not eat there again. The Sun Trolley does not run after 6:30, so any other restaurant would be a taxi ride. The room was particularly spacious, and overlooked the huge courtyard and large pool area. Very inviting, and well used, the pool area is definitely a highlight. The snack bar at the pool serves excellent espresso, as well as snacks. The property was first class. The food less so. További részletek

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One gets the impression that the accomodation on the Lanai building where we were staying, is less than that for guests on the main tower. The experience did not measure up to a 4-star expectation. I would warn anyone thinking of staying at this hotel to determine in advance if their room is on the main tower as it likely will make a difference to their […] overall experience. További részletek

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Good location, 3 blocks from beach. Check In was average, we were early, room not ready, they called when it was, etc. Coming back to pick up the key was assisted by Evan who was much friendlier than original check in experience. Building we were in was old but rooms updated. View of the marina was very nice. Nice pool area, towels old and small. Hot […] tub large but not really hot. Nice enough for the one night there. További részletek

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Some of the front desk staff lacked people skills, and were just plain rude on several occasions. Some of them were also incompetent and lacked diligence in fulfilling vital guest requests. We had an issue with lost luggage arriving from the airline to the hotel, the reservation at the hotel was in my name but the lost luggage was in my girlfriend's […] name. I asked the front desk to add my girlfriend's name to reservation, explaining that the airline would call and deliver her lost luggage. They said they added her name to the reservation, but when the airline called, guess what?! They said she was not staying at the hotel, so her bag was delayed an extra five days before we could get the issue solved. When I explained this to the front desk, they were their usual aloof and carefree selves (I even overheard one complaining about foreigners not tipping enough - I'm a foreigner and I tip over 25% if I get good service, but I digress). They blamed their software for only showing the "primary reservation holder" when they search for a guest's name, but it is their fault for not knowing how their software works. Every day we had to remind the front desk staff of our situation because every day it was all news to them, they had no idea what was going on. They were rude to my girlfriend on one occasion when she went to remind them, and nobody took ownership of the problem so we could relax. További részletek

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This is a lower end hotel. I was expecting more from a Hyatt specially at the premium price paid. I do not understand the 4.1 rating from the guests. On my trip, this was the most expensive one and the worst. We changed room 3 times B-4 getting something acceptable. Smell, cleaningless, bad services and cold pool and spa should give us a rating around […] 2. További részletek

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it was very nice loved it thanks

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We took the trouble to call the hotel before leaving the UK to confirm that we wanted x 3 rooms overlooking the waterway on the second floor. We arrived to find that we weren't where we were told we would be. After some conversation with the receptionist we managed to get the rooms we had requested. All the rooms where we were staying had a balcony, […] but were very 'shabby' and needed a complete refurb. On two days our room wasn't cleaned or clean towels etc provided!! The bedroom furniture, carpets etc were dirty. The cupboard door in the room was hanging off and one of the drawers was missing. We didn't find the receptionists at all helpful, indeed they had the attitude that they were doing you a favour. I can't comment on bedrooms in the tower, but we certainly wouldn't recommend this hotel. It had that 1950's Butlins Holiday Camp feel to it!! További részletek

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The rooms here are very dated. Lets start from the hallway to the room. The hallway looks very old and seems like it has nothad even painting for ages. It makes one feel entering a roadside motel. The room is highly dated. The carpets are old, the toilet is ancient and cooling system is more like a noise machine. I was able to get sleep bcoz the noise […] of the cooling system. The bed quality is no where upto the standards. My wife got a bad neck pain. The sink in the bathroom was broken I had to call for service... The room smells mushy and weird. The patio was okay but, AC mounted on the wall was not cleaned and looked YACK it was visible from the the patio. Also, they mentioned they have a shuttle running every hour upto to 6:30 pm b/w Fort Lauderdale beach and hotel. But, at 6:30pm no shuttle showed up. Upon calling the concierge I was told to get a taxi. I strongly don't recommend this hotel for the price they are charging. I wouuld rather recommend a cheap motel and the money for something else. Expedia folks recommend this hotel for me I wish I had not taken their recommendation. További részletek

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Very disappointing

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I was extremely diappointed by my hotel stay at the Hyatt. For the amount of money we paid, the room we got (the lanai by the pool) was no different than a motel 6 or any other motel for 1/3 of the price you pay here. In addition, the staff is extremely unfriendly, unhelpful and just there going thru the motions talking to you like they are doing you […] a favor. Do not waste your money on this hotel, not worth it. További részletek

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