Sheraton Clayton Plaza Hotel - Clayton

Was only there for one night but everything was good except for the size of the room. The room was very small and crammed.

We loved the hotel, very comfortable and clean

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Staff members are very thoughtful

service was horrible

It doesn't matter what Sheraton did to improve the situation - the free drinks, the sincere apologies, the extra helpful bellman, the super friendly shuttle driver - the only thing that sticks out in my mind about this hotel is the complete lack of water pressure in room 1613's shower. Sheraton has pleased me in the past and to their credit, they did […] everything they could to alleviate the situation. Because of that, I won't write them off just yet, but I will surely stress my requirement in the future with any and all hotels to not give us a handicapped room. További részletek

Ez a vendég nem hagyott megjegyzést.

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Our family stayed in two adjoining rooms and really enjoyed it. Everything was clean and comfortable. The surrounding area is beautiful, transportation and nice restaurants are convenient, and gorgeous homes in the neighborhoods. This hotel would be great for business travel too.

I expected the Sheraton in Clayton to be a lot better than it panned out to be. First off, the room smelled like cigarette smoke when we arrived. The bed was kind of wobbly. When you got in it would kind of bobble a bit and then when the other person would get in the bed it would move around again like a see-saw. It was obvious that it needed to be […] removed. Lastly, I was disappointed with the level of security for the hotel. You didn't necessarily need a hotel key to enter the hotel. Most of the entrances were accessible whether you had a hotel key or not. Even though it was in Clayton, which is a fairly good area, I dtii expected more security. The cheapest of hotels require a key to enter the hotel, especially after certain times as it gets later and later in the evening. I was disappointed and wish that I'd stayed somewhere else for the money I spent. I expected a better caliber of service. További részletek

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Nice hotel, updated and modern and the staff is super friendly. No fridge in the room and I had formula with me, so I decided to keep it in the cooler and just add ice regularly. I tried 4 floors. Every ice machine was empty. One floor didn't even have a machine. I returned to my room and called guest services. Super apologetic and sweet. She said she […] would send ice and ask maintenance to refill the machines. No ice. I called again. An hour went by, no ice. She called to ask me if I had received my ice. Nope. Finally went downstairs to ask for ice. They got it for me on the spot and said they would call maintenance and ask for the machines to be filled. They offered free breakfast, free parking, whatever they could do for me, but all I needed was ice! Next morning, still no ice in the machines. Asked another hotel employee and he said he would call to get it filled. An hour later, no ice, so I went down to the bar to get it. This went on for the remainder of my stay. Those machines never did get filled. További részletek

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everythintg was good but the pool heating system didn't work and nobody was able to enjoy it.

The elevators were broken the whole weekend, making it difficult and time consuming. There was hair all over my shower wall - clearly had not been cleaned. We upgraded to concierge floor which was a waste - the breakfast place was mostly out of food and more food didn't arrive! Lastly, the bill was wrong and wasted 20 minutes of our time trying to straighten […] it out. Weet someone in the elevator who stays there frequently and told us to check our bill since mistakes are common. All in all, not a great stay . További részletek

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Great locationand our room had a great view. I wish that the bathroom would've had a tub instead of just the shower. One of the elevators was out of order which made navigating through the hotel a little difficult. I also didnt like that I had to pay $14 to park at the hotel and when I checked out the exiting gate was just open(I could've parked for […] free if that were the case) További részletek

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The Sheraton made my stay a pleasure

This hotel looks good, but you can tell it still needs some work. The elevators were slow as molasses, the beds were terrible (and I was under the impression they were sweet sleepers) and the house cleaning was late in the day. On Saturday, we were gone for 6.5 hours, leaving at 0845 in the morning. Our room still was not cleaned! We finally got her […] to come in and clean (WHILE WE SAT THERE!!) and it was a partial clean to say the least. The next morning, we asked at the front desk for it to be cleaned during the morning and it was clean by the time returned that afternoon. HOWEVER, our sheets were not changed, just made up, and we never got any new soap :( The indoor pool is fabulous, and that was a prerequisite for our seven year old. The area is business, so you'll have to travel for any food out of the hotel. However, travel is relative in St Louis, since everything is pretty much within a 15 mile radius of downtown. It's only about 4-5 miles from Forrest Park. További részletek

Beautiful hotel. Very nice neighborhood. Not near the downtown, but the area it is in is a "downtown" of the suburb Clayton. Clean Room. Friendly staff. Would stay here again.

Hotel was great, location was good. My only 2 complaints... 1) $14 per night for parking and 2) the elevators are very slow. Other than that a great hotel!

Very nice hotel. I believe parking should be free for hotel guests. The pillows were quite uncomfortable. Other than that, very nice hotel and would definitely stay there again.

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The entire weekend at your hotel was very relaxing. Very friendly staff, clean rooms and nice and quiet. Great Job!!!

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Spent a weekend vacation in Saint Louis and stayed at this location based on proximity to restaurants, night life, and pet policy(dogs allowed). My expectations were exceeded, especially for the per room price.

Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

I was referred this hotel by the school where I was taking a continuing education course and was pleasantly suprised. The hotel was in good condition and the surrounding area was nice. There were many small restraunts and bars around, but they all seemed to close at 10 so my wife and I went downtown one night. The room was very small and the bathroom […] even smaller. We didn't mind how small the room was considering we were only there to sleep or change clothes. Overall good time! További részletek

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Ez a vendég nem hagyott megjegyzést.

Ez a vendég nem hagyott megjegyzést.

Sheraton Clayton was a spectacular hotel and a terrific experience. The room as extremely well maintained, clean, and comfortable. The only downside we had was the liveliness of Clayton; things closed very early and there was only a small block where restaurants and bars we opened. In no way did this have a negative effect on our trip, though. The MetroLink […] was within five minute walking distance of our hotel, and the clerks at the front desk were more then helpful explaining how the MetroLink works, giving us easy and quick directions to St. Louis, and suggestions of things to see and places to go. We had a great time in Saint Louis and kept very busy and loved having this hotel to come home to and relax. I would definitely suggest this hotel for anyone visiting St. Louis or anything else close by to Clayton. További részletek

The bathroom was very dated, most of the grout was missing from the tiles with stains. There was zero soundproofing in the room. I could hear the neighboring room's tv and every bit of their conversation. A lot of money for something that was lower quality than most Super 8's.

The only negative was that I needed to pay for Internet.

The hotel was nice. Parking is $14 a day which is kind of ridiculous! Breakfast was not included and the location is not close enough to the galleria.

Everyone was pretty nice. Several people told us they could not take us to the pagent (a local venue). In fact it was within their mileage, one driver finally took us and was really nice about it. Overall they were good.

Hotel was very nice for the price we paid. Beds and pillows were incredibly comfortable and the room was very clean. Bathroom was a little small but wasn't an issue. Front desk was extremely prompt in checking us in and seemed very knowledgeable and friendly. Hotel is 5-7 minutes from the Delmar Loop which was also convenient.

Room was small, bathroom small and desk was too small to use for work. Bed very comfortable. Room was clean.

Very nice, modern, nice computer acess. Nice large lap pool. One of the two queen size beds was awfull! The matress was sloping to the center.VERY uncomfortable!

Nice rehab of an older building. Rooms are a bit small, but that's downtown. $10/day for in-room WIFI is a bummer. Still...I'll go back next time I'm in St. Louis.

This is a very nice hotel centrally located in Clayton. For me, it was perfect. The front desk woman was wonderful and everyone was very nice and professional. My only complaint is that you have to pay $14.00/day for parking in the hotel parking garage. You can tell that they are trying to renovate the garage and thank heavens because asthetically it […] is horrible. But $14.00/day??? Seriously?? I have never paid to park in any hotel garage. I would have rather had that rolled into my bill where I would never have known that....to me, super tacky. További részletek

Had the pleasure of staying at this hotel a few times. We have always been very happy with the accommodations and the central location of the hotel. Another plus is the cost - great value for the money.

Amazing hotel, one of the nicest I've stayed in and got a great deal on it too :)

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