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Értékelést beküldte: Hotels.com vendég; Értékelés ideje: 2012. ápr. 2
Ez a vendég nem hagyott megjegyzést.
A plusz személyekért külön díjat számíthatnak fel, amelynek mértéke a szálloda szabályzatától függően eltérő lehet.
Az esetlegesen felmerülő költségek miatt bejelentkezéskor fényképes személyazonosító okmány és hitelkártya szükséges.
A különleges kérések bejelentkezéskor, a rendelkezésre állás függvényében teljesíthetők. Kérjük jegyezze meg, hogy ezen kérések teljesítése nem garantált, és esetenként felár fizetését vonhatják maguk után.
**Ezek a felszerelések csak egyes szobák vagy egységek esetén érhetők el. Néhány felszerelés igénybevétele további költségeket vonhat maga után.
A szálláshelyen 2013. január 31. és 2013. július 1. között felújításokat végeznek (Kérjük jegyezze meg, hogy a jelen dátumok változhatnak). A felújítások a következő területeket érintik:
A vendégek a felújítás ideje alatt a következő alternatív szolgáltatásokat vehetik igénybe:
A(z) Los Abrigados Spa területén 6 terápiás kezelőszoba található, amelyek egy része párok számára van kialakítva. A gyógyfürdő területén masszázs, arckezelés, testtekercselés és testradír biztosított. A gyógyfürdőben szauna és pezsgőfürdő biztosított. A legkülönfélébb kezelési terápiák állnak rendelkezésre, többek között aromaterápia és hidroterápia. A gyógyfürdő vendégei a(z) butik területén is kikapcsolódhatnak.
Stakes and Sticks - Ez egy családi étterem, ahol ebéd és vacsora kerül felszolgálásra. A vendégek italokat rendelhetnek a bárpultnál. Az étteremben gyermekmenü várja a kisebbeket.
A(z) szálloda területén szabadtéri teniszpályák és egészségklub található. A szálláshely területén gyermekmedence mellett egyéb kikapcsolódási lehetőségként szauna és gőzfürdő biztosított.
16 év kor alatti gyermekek számára a(z) úszómedence, egészségklub, fitneszlétesítmény vagy pezsgőfürdő használata felnőtt kísérő nélkül nem engedélyezett. 16 év kor alatti vendégek számára a(z) úszómedence, egészségklub, fitneszlétesítmény és pezsgőfürdő használata nem engedélyezett.
Az alábbi kikapcsolódási lehetőségeket a szálláshely területén, vagy annak közelében lehet igénybe venni. A szolgáltatásokért esetenként külön kell fizetni.
Amennyiben arról eltérő rendelkezés nem olvasható, a szobaár nem tartalmazza az alábbi díjakat. Abban az esetben, ha ezek a szálloda által felszámolt díjak a szobaáron felül fizetendők, úgy kifizetésük be-, vagy kijelentkezéskor esedékes. Az összeg nagysága eltérő lehet, függően a tartózkodás hosszától, vagy a foglalt szoba típusától. A szálláshely a követekező díjakat számítja fel:
A szálláshely által megadott összes díjtétel fel van tüntetve. A díjak összegei azonban az itt feltüntetett értékektől eltérhetnek, többek között a szállodai tartózkodás időtartama vagy a lefoglalt szoba alapján.
A következő díjakat és kauciókat a szálláshely a szobaszerviz során, illetve érkezéskor vagy távozáskor számítja fel.
A fenti lista nem terjed ki minden részletre. A díjak és kauciók nem minden esetben tartalmazzák az adót, ezenkívül az összegük változhat.
A plusz személyekért külön díjat számíthatnak fel, amelynek mértéke a szálloda szabályzatától függően eltérő lehet.
Az esetlegesen felmerülő költségek miatt bejelentkezéskor fényképes személyazonosító okmány és hitelkártya szükséges.
A különleges kérések bejelentkezéskor, a rendelkezésre állás függvényében teljesíthetők. Kérjük jegyezze meg, hogy ezen kérések teljesítése nem garantált, és esetenként felár fizetését vonhatják maguk után.
Very nice rooms but not enough counter space to accomodate personal belongings in both the living area and the bathroom.Hotels.com visszajelzések
"All in all a great time"
Beautiful hotel/resort with great amenitities. The continental breakfast was kind of weak, and the main pool/spa were closed which was disappointing. The service was great though and the staff super friendly and accommodating. When the pool area is available this resort will be nothing but great. Try it out.Hotels.com visszajelzések
"Needs Upgrade"
Great location. Beautiful grounds. Room needs upgrades. Room felt old and stale. From their website we did not realized that the beds and towels are not serviced everyday. The front desk is too pushy with the sales pitch to attend a timeshare.Hotels.com visszajelzések
"Just OK"
The location is walking distance from downtown...there are shops & galleries near the hotel. This is more condo/timeshares than a hotel. Kind of nice if you are staying a few days and want a little more space than a hotel room. Refrigerator, small stove, micro are nice to have. The room is quite dated...but clean. The pool is under construction...and […] the $15 + tax resort fee is kind of dumb. Just add it into the cost of the room. Overall...Just OK. További részletekHotels.com visszajelzések
"Pretty disappointing"
My husband and I were so excited to get to the lush mountain paradise pictured in the promotional photos. The first thing we encountered was a solicitation at check-in. Got our keys from reception and were directed to a 'welcome desk' where two sullen ladies gave us a speil about getting a free stay in the future if we spent the afternoon in a sales […] presentation about their resort group. T-a-c-k-y. Got to our room and it was cold and cavernous. With the way the 'suite' is set up, the only window in the room is in the corner of the kitchen. There is no view or natural light in the actual living space, which is an eyesore in and of itself. Dark and gloomy. The bedroom was no better than a motel, with old furnishings, and one window on the outdoor walkway that had to be curtained. The grounds were torn up for renovations to the pool and hot tub, so we ended up using none of the services, but were charged a daily 'resort fee' regardless. We would have been much happier spending less on a motel room with a WINDOW. Or spending the same on a resort with actual resort amenities. We both travel very often and are happy in all sorts of low-brow and high-brow establishments, but this was a run-down, over-priced disappointment. További részletekHotels.com visszajelzések
Ez a vendég nem hagyott megjegyzést.Hotels.com visszajelzések
"Close to everythibg"
Nice floorplan. Could serve for a family with kids. Lots of room.Hotels.com visszajelzések
"Fabulous Resort"
We LOVED our stay! The resort is fabulous throughout; the staff is excellent; the location is perfect; and much detail is paid to the landscaping, cleanliness and appeal of this resort. We would love to return to this part of Arizona, as Sedona is our favorite place we traveled!Hotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza It is a part of our philosophy to deliver an exceptional standard of accommodation and customer care, creating a home like experience and ensuring that all our guests can relax in a friendly, welcoming atmosphere. We are pleased to read that you had a pleasant stay with us and we hope we will have an opportunity to see you again in the future!
"Not exactly what I was expecting"
This is a very lovely spa. The grounds are immaculate. As anticipated there was some renovation occuring, the big pool was closed. However upon check in we were told that due to our stay being short, 3 days, there would be no maid service. I have never heard of such a thing. Also, they were fairly intent on talking to us about Time Shares, which I have […] absolutely no interest in whatsoever. This was easily avoided. Lastly there is no wireless in the rooms. For internet access one had to go to the lobby. THere are multiple options for very good food and the Brewery just outside the parking lot was awesome. Lastly, the location is fantastic. If you like hiking in red rocks, go to Sedona. További részletekHotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Thank you for complementing our resort and for sharing your guest experience with us and our potential future guests. We are thrilled that parking was accessible without difficulty and that our location was ideal for you. As we are primarily a Vacation Ownership property, the offering of a vacation ownership sales presentation is a part of the check in process. While many of our guests are interested to find out more about our products (and the free gifts that are included for attending); unless you are staying on a promotional trip, you are not required to attend this presentation unless you want to. Housekeeping services are provided on a weekly basis for guests staying longer, a daily housekeeping service is available for a nominal fee. However, when notified we are happy to provide you with fresh linens, towels, and waste removal upon request, at no cost to you. This information should have been properly advised to you during the booking process and we sincerely apologize if you were not properly notified prior to checking in. This year, we are thrilled to continue our resort enhancements with installation of new wireless internet services for your enjoyment. We hope that you had an otherwise pleasant stay and we look forward to seeing you again soon!
"Loved Los Abrigados"
Our room was a 1 bedroom apartment. Great hotel and lots of great resturants near buy. Of course Sedona is beautiful!!Hotels.com visszajelzések
"Could be awesome!"
Over all I was satisfied with the hotel. It was a bit pricey considering that all the furniture; to include the bedroom set, needs a drastic update! The bed was also a bit "used", as in not comfortable. As for location, you can't beat it and it was quite convenient with having the kitchenette available.Hotels.com visszajelzések
"A couple things"
Our stay was very nice and we were comfortable. The staff was very responsive to our needs. I didnt have a working coffee pot one morning, they came and fixed the breaker. We needed trash removed, they came and took care of that immediately. We needed more coffee, that was handled right away as well. The only thing i did not like was the lack of internet […] access to my room. That is something you all need to make happen. One other thing: due to the wedding of my daughter, i was unaware that we would be on the second floor - we carted so much stuff up there - it was exhausting - should have asked us if we wanted a ground floor. Last was the fact that we did not use the aminities at all - wedding and all and were charged regardless - not right. Thanks További részletekHotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Thank you for sharing your impressions with us. We are pleased to read that you had an overall pleasant stay, however, we regret that you have encountered some issues with the kitchen appliances in your apartment and we apologise for any inconvenience this may have caused you. We are relieved to read that these were rectified immediately. Please be assured that we always try to meet our guests’ requirements and, availability permitting, should we receive a request for a particular apartment we will do our best to accommodate this request. We do hope that you had an otherwise pleasant stay and you will consider us for your future bookings!
Very professional service. When toilet got plugged up, maintenance was there in minutes. Room and grounds very clean. The concierge tries to sign you up for an appointment to listen to a time-share promo; however, she didn't push it once we told her we were not interested.Hotels.com visszajelzések
"Great Location"
I am interested in returning when they have the renovations finished. The room was OK for the dated nature of the property. Good Luck with it.Hotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza We are very delighted to read that after your recent stay here, you are interested in returning to our resort again in the future. Starting in 2012, and continuing into 2013, we are in the process of an extensive refurbishment project where we are looking at replacing furniture and other appliances in the rooms, amongst other projects around the resort. We look forward to welcoming you back to see the enhancements we have made since your last visit.
The hotel itself is a beautiful and comfortable place. Our room was wonderful and quiet. Service was generally good, although when I inquired about housekeeping for our room, I received a very snide, sarcastic response that soured my attitude towards this place. As others have said, the big drawback to this place is that there is no wifi in the rooms, […] only in the lobby. And I also felt the "resort fee" of $15/day was too much. További részletekHotels.com visszajelzések
"Nice place to stay"
Nice people, great location, comfortable spacious rooms and a great nights sleep. I would recommend this hotel, it was close to all the shops & the beds were very comfortable, in fact more comfortable than some 5 star resort beds...go figure.Hotels.com visszajelzések
"Terrific few days among the red rocks"
This is a beautiful property located just south of the downtown area right on the main access road. The employees were very helpful and directed us towards certain things to do and eat. Could not have asked for more.Only negative was the wifi in the lobby did not work and they are remodeling the pool area.Hotels.com visszajelzések
"Amazing location and luxurious hotel for the price"
I was shocked when I showed up and the resort was so beautiful- it was such a steal on hotels.com! and the restaurant is highly recommended- what a fun bar, pool table and game room combo!Hotels.com visszajelzések
"Awful room"
Perhaps because we booked through the Internet we didn't get a nice room. We had to walk up old unstable circular metal stairs to a small room. Our suitcases were left in the car cause they wouldn't fit up the stairs. The flat screen tv was on a side wall so it was uncomfortable watching. No area information in the room. No restaurant to have breakfast. […] But the resort looked nice. További részletekHotels.com visszajelzések
Ez a vendég nem hagyott megjegyzést.Hotels.com visszajelzések
"good location"
The grounds of the resort were lovely. It was great just to wander around the resort, go to the little shops and restaurants nearby and swim in the pool.We were disappointed in our room as we thought that we were getting a regular/standard room. Instead it was a studio room so we were cramped. It did have a little side patio so that helped. One of the […] pools was closed and the hot tub nearest to our room was not functioning.The concierge was a delightful and helpful young woman. További részletekHotels.com visszajelzések
"Great Stay"
My husban and I went for a weekend getaway. The Resort was in a great loaction. right in the middle of Sedona. Shopping and food was a short walk away. Service was great we prechecked in at one but didnt get our room until 5 pm. The resort was clean but does need updating which the hotel staff did mention that they were doing. The spa was great!! we […] both had services and they were prices reasonable. Would diffently go back again. További részletekHotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Thank you for sharing the positive feedback following your stay at Los Abrigados Resort. We are glad that our location and facilities available added to your positive experience and we are very pleased to read that this is not your last visit here - we look forward to seeing you back!
Ez a vendég nem hagyott megjegyzést.Hotels.com visszajelzések
If you know diamond resorts, don't stay here. There are 4 other places owned by them in the area that are much nicer. This place is old, although they say it is updated, you can tell that under the surface it is rough. We have never found the customer service to be good, even with their "YES" motto. It's sad that Sedona has been overtaken by this company, […] everywhere you turn they are trying to sell you a timeshare with the promise of gifts and freebies. Don't fall into their scam! További részletekHotels.com visszajelzések
Ez a vendég nem hagyott megjegyzést.Hotels.com visszajelzések
"Recent Stay at Los Abrigados"
Location was very good. Hotel grounds are well maintained and the staff very responsive and helpful. Unfortunately, our room had numerous cob webs in the corners and above all of the curtains. Rooms also need updating.Hotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Please accept our apologies if your experienced any inconvenience due to the standard of housekeeping - we would like to assure this is far from our usual level of service and will be addressed with the team. We sincerely hope this has not marred your stay and we hope you will give us another chance and visit us again in the future.
"Romantic getaway"
My boyfriend and I went on a little getaway trip here and I was absolutely blow away. We had out own king cottage to ourselves in a room with a fridge flat screen tv fireplace and a jacuzzi just steps away. It was the cutest place I've ever been to. When we were arriving the nicest guy greeted me and showed me our rooms and got our keys. Telaquepaque […] is the most beautiful little place to shop and hang out. We went to the Mexican food place there that had great food. We also hiked at devils bridge. This was the perfect trip and just what my boyfriend and I needed. We will be back :) További részletekHotels.com visszajelzések
"Beautiful spot"
We had a great time but wish we'd had more information about our room before we got there.Hotels.com visszajelzések
"Winter Wonderland"
Our stay at Los Abrigados was great. What a wonderful visit.Hotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza We are so pleased to know you had a lovely break, we are looking towards your next visit!
"just for the night"
Great place! Did not like the timeshare pitch but was quickly passed on.Hotels.com visszajelzések
Ez a vendég nem hagyott megjegyzést.Hotels.com visszajelzések
"Good time in Sedona"
Wonderful upgrade to a suite! Very helpful, frindly staff.Valódi Expedia visszajelzések
"Call ahead, pool is under construction"
Loved the room and location. Employees were very helpful.Hotels.com visszajelzések
"Great Location"
The hotel was very nice, clean, and in a very convenient location within steps of tlaquepaque. We enjoyed the spa, walking in the very cute outdoor trail, and our fantastic suite/apartment. It really felt like a place of our own. This is a place where you could stay for several days and not even need to leave the hotel. Everything is right there for […] you. We will be back. További részletekHotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Creating a home-like experience for our guests is one of our priorities and we are pleased to read that you have been satisfied with the facilities provided and you enjoyed a relaxing stay in a friendly atmosphere at Los Abrigados Resort. We hope to see you again soon!
great location....staff is outstanding...some units (ours) dated and needs upgraded...moved to another room...much improved...in Sedona...perfect place to stay....galleries...good food...opportunity to walk the groundsHotels.com visszajelzések
"+The Tin Men"
No housekeeping service, because we "Didn't stay at least 5 days." The hotel is now run by a time-sharing group; the "Concierge" is now a shill for the sales staff, offering perks to attend an "Open house." The open house is actually an intense, pushy sales grilling, at which a total of 5 salesmen in shifts take turns trying to push guests into buying […] the timeshares. No thank you. További részletekHotels.com visszajelzések
"A little R & R"
Overall our stay was great! It's a beautiful complex in the heart of Sedona so walking ro shops and food was easy. Our only complaint was the on site restaurant/bar. Service was slow, the bartender was rude and it was under staffed.Hotels.com visszajelzések
"Identity crisis, hotel or timeshare?"
This is a time share property that can't apparently can't fill their timeshare slots or are too cheap to advertise by normal means so they rent the rooms out here on hotels.com and then pester guests to buy in. You will be charged an additional $15 per day resort fee on top of the price you pay, not sure how they get away with that one. This must have […] been a really nice place to stay back in the 70's when it was built and furnished, not so much now. If you took away the stress of defending that you don't want to purchase a timeshare, and took away the hidden fee, it would be pretty nice for the money. További részletekHotels.com visszajelzések
"great location, clean and comfortable"
excellent in all respects.Hotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Thank you for your kind comments-we hope to see you again soon!
"Just Okay"
When we checked in, we had no idea there was going to be a $250.00 deposit on our card. The front desk clerk made us aware of this and we were quite surprised. The clerk spoke with her manager and had the deposit brought down to $100.00. I also was unaware of a $17.00 extra fee you had to pay each day. The room they gave us was one of their efficiancy […] rooms. The room was much smaller than I expected. If I had known how small the room was for the price we paid, I would not have chosen this hotel. Another thing that really bothered me was the television was on the wall to the right of our bed. Every hotel I have ever stayed at has the television in front of the bed. On a positive note the staff was very friendly. In summary the hotel was just okay. I honestly think I could have found something much nicer for the price we paid for. További részletekValódi Expedia visszajelzések
It's an ok resort but cators to time shares and they try to get you to buy one!Hotels.com visszajelzések
"How about some lighting for the signs?"
Good luck finding your room at Night!Hotels.com visszajelzések
"Convenient to all of Sedona activities"
The reservation process was out of this world. The gal went over and above to assist me. (As did Hotels.com) The exercise room and classes were high quality - the quality of a nice health club. Super friendly staff. The rooms themselves are a bit dated, but clean and comfortable. Beds were good.Hotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Thank you for sharing your thoughts about your recent stay here, as well as, the reservation process. We were extremely ecstatic to hear that our Customer Service, rooms, and services offered met, if not exceeded, your expectations. A refurbishment plan for 2013 is in process as we speak, so we anticipate the next time you are here, you will be able to view these refurbishments first-hand. Your comments here are sincerely appreciated, and we hope to see you again soon!
"Very nice hotel"
I would definitely stay here again. Location was great, staff was good as well. Only thing I could find to not commend about was we stayed for 3 nights and there was NO housekeeping for the whole time we were there. If we wanted clean towels or wash cloths I had to ask at the front desk. Tiny bars of soap didn't last for 3 days, had to ask. But other […] then that, it was great. További részletekValódi Expedia visszajelzések
A(z) Los Abrigados Resort And Spa válasza Thank you for sharing your thoughts about your most recent stay here at Los Abrigados Resort and Spa. We were extremely delighted to read that our location and staff met, if not exceeded, your expectations. As we are primarily a vacation ownership resort, housekeeping services are provided for those who are staying with us on a weekly basis or longer. We truly apologize if this policy wasn’t brought to your attention properly before your arrival. Your recommendation of our resort is extremely appreciated, and we look forward to seeing you again soon!
"Close to all sites and shopping"
th e resort is off the main drag and quiet. Close to shopping and restaurants. Resort is in need of upgrades for the hot tubs and pools. Studio was ok, but the 1 bedroom we looked at was very out of date.Hotels.com visszajelzések
"Not entirely what I expected"
I picked Los Abrigados because it had the best deal advertised for a quality resort in Sedona. However when we arrived, we were informed that there was a mandatory $15/day activities fee which included video rentals. Adding that fee to the total brings the cost of the stay considerably higher, had I been aware of that I may have chosen a different resort. […] Hoping to take advantage of the movie rental I then discovered my unit doesn't come equipped with a DVD player, but they could call maintenance to install one. The unit we had was called a studio, however, what we had was a nice hotel room with a dorm size refrigerator, a microwave sitting on it and a coffee maker sitting on top of that. Not a good look. Not the end of the world either so I thought I would make some coffee only the cord wasn't long enough to reach the outlet. The only thing I could do is set it up on the floor! That is ridiculous.In summary, Los Abrigados is a beautiful resort conveniently located but the pricing was not straightforward and the accommodations were substandard. További részletekValódi Expedia visszajelzések
"Underwhelmed"
This was my first time staying at a Diamonds Resort location so I was excited but also not sure what to expect - to be honest, I was disappointed. We had a studio which I knew would be small but it was even smaller than I thought and my boyfriend and I didn't feel the space was used well. For example, the large TV was mounted on the side of the room, […] so to watch it we had to lay in the bed sideways which was not the most comfortable. There was a large closet to unpack in but there weren't many hangers and they felt cheap and were difficult to handle (the kind where the hook stays attached to the bar and you take part of it off to put your clothes on it and then put it back on the hook - so you can't take the hangers). We also found the toilet paper to be incredibly thin, and everything just seemed a little old. Again, not something we expected when visiting something called a Diamond resort. The major downer was finding a thong in the closet - not really something we like our hotels to provide. The staff was very friendly, but we were caught off guard when directed to the concierge and we were offered a gift card in exchange for a 'tour' (code for time-share pitch). It was a little bit aggressive for me and a bit of turn-off at the beginning of our stay. Overall, nothing at this hotel was horrible, but I was quite underwhelmed, maybe because my expectations were too high. További részletekValódi Expedia visszajelzések
"Great Stay!"
I was very surprised to find that our room was actually a small apartment! We had a one bedroom unit for an overnight stay to see the Red Rock Festival of Lights. The unit had a 2-burner stove, toaster oven, microwave, dishwasher, good sized refrigerator, coffee maker, dishes, pots and pans. We were on the second floor and had a balcony with a lovely […] view. Couldn't have asked for more! Front desk service was great (although it did take 2 phone calls to Housekeeping to get a hair dryer delivered in the morning). To make the stay even better, there was a wonderful free presentation in the evening by Native American flutist and educator Wolfs Robe. Fantastic! További részletekHotels.com visszajelzések
A(z) Los Abrigados Resort And Spa válasza Thank you for sharing your impressions with your fellow travellers and our future guests following your stay at Los Abrigados Resort and SPA ! We are pleased to read that the standard of our resort has met, if not exceeded, your expectations and we are happy that you have found the apartment you were staying at conveniently equipped. We are looking forward to seeing you again!
"Excellent experience!"
We had a fantastic New Year"s Eve experience. The hotel style is slightly dated... BUT our room was spacious, super clean and everything worked! We will stay here again.Valódi Expedia visszajelzések
"Christmas 2012"
Fabulous property & location. Friendly & accommodating staff. Loved it. Will definitely return.Hotels.com visszajelzések
Az itt található visszajelzések és értékelések a vendégek és szolgáltatók szubjektív véleményei, és nem feltétlenül egyeznek meg a Hotels.com véleményével. Sem a Hotels.com, sem a visszajelzések tartalmát megjelenítő felek nem vállalnak semminemű felelősséget a visszajelzések felhasználásából származó károkért.
Az ehhez a szállodához tartozó, az Ön által megadott dátumokra
( - ) vonatkozó árakat megfigyeljük.