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Értékelést beküldte: Hotels.com vendég; Értékelés ideje: 2010. júl. 9
Ez a vendég nem hagyott megjegyzést.
Elhelyezkedés
A(z) Radisson Hotel and Conference Center Fresno - amely Fresno szívében fekszik - a(z) Fresnói Kongresszusi Központ, Fresno Metropolitan Múzeum és Arte Americas múzeum közelében található. A(z) Fresno Művészeti Múzeum és a(z) Roeding Park szintén a közelben helyezkednek el.
A hotel szolgáltatásai
A(z) Radisson Hotel and Conference Center Fresno területén szabadtéri medence, pezsgőfürdő és szauna áll rendelkezésre. A vezeték nélküli és vezetékes nagysebességű internet-hozzáférés a nyilvános területeken ingyenes. Ez egy 3-csillagos hotel, amelynek területén céges szolgáltatásként üzleti központ, kis csoportok részére kialakított tárgyalóterem és audio-vizuális berendezés biztosított. Ez egy Vállalkozásbarát hotel hotel, amelynek területén étterem, kávézó és bár/társalgó üzemel. A személyzetnél esküvői szolgáltatás és eseményszervezés igényelhető. A szállodában kiegészítő szolgáltatásként 24 órában nyitva tartó fitneszterem, ajándékbolt/újságosstand és mosoda biztosított. A vendégek számára ingyenes szolgáltatásként meghatározott órákban közlekedő retúr reptéri transzfer biztosított. A parkolót a vendégek ingyenesen használhatják.
Vendégszobák
A(z) Radisson Hotel and Conference Center Fresno területén 321 légkondicionált vendégszoba található, amelyekben kávé-/teafőző és ingyenes napilap biztosított. Az ágyakhoz Select Comfort matrac biztosított. A vendégek igénybe vehetik a szobában ingyenesen elérhető vezeték nélküli és vezetékes nagysebességű internetkapcsolatot. A vendégszobákban 37 hüvelyk képátmérőjű síkképernyős televízió van elhelyezve, amelyen prémium kábel csatornákból álló kínálat, ingyenes filmcsatornák és videojátékkonzol nézhető. A szobákban található íróasztal és telefon hangpostával. A fürdőszobákban zuhanyzó/kád kombinációja, hajszárító és ingyenes piperekészlet található.
Kiegészítő szolgáltatásként vasaló/vasalódeszka és rádiós óra biztosított. Ezenkívül naponta takarítás igényelhető, és külön kérésre telefonos ébresztés is rendelkezésre áll.
A plusz személyekért külön díjat számíthatnak fel, amelynek mértéke a szálloda szabályzatától függően eltérő lehet.
Az előre nem látható költségek miatt bejelentkezéskor fényképes személyazonosító okmány és hitelkártya vagy készpénzes kaució szükséges.
A különleges kérések a bejelentkezéskor rendelkezésre álló kapacitástól függően teljesíthetők. A különleges kérések teljesítése nem garantált, és felár fizetését vonhatják maguk után.
**Az alábbi felszereltségek csak egyes szobák vagy egységek esetén elérhetők. Néhány felszereltség igénybevétele további költségeket vonhat maga után.
A(z) Radisson Hotel and Conference Center Fresno területén étterem üzemel. A szálláshely vendégei igénybe vehetik a szobaszerviz (meghatározott órákban) szolgáltatást.
A szálloda területén szabadtéri medence és pezsgőfürdő található. Egyéb kikapcsolódási lehetőségként szauna és 24 órában nyitva tartó fitneszterem biztosított.
Az alábbi kikapcsolódási lehetőségeket a szálláshely területén, vagy annak közelében lehet igénybe venni. A szolgáltatásokért esetenként külön kell fizetni.
A plusz személyekért külön díjat számíthatnak fel, amelynek mértéke a szálloda szabályzatától függően eltérő lehet.
Az előre nem látható költségek miatt bejelentkezéskor fényképes személyazonosító okmány és hitelkártya vagy készpénzes kaució szükséges.
A különleges kérések a bejelentkezéskor rendelkezésre álló kapacitástól függően teljesíthetők. A különleges kérések teljesítése nem garantált, és felár fizetését vonhatják maguk után.
"Best place to stay in Fresno"
Overall a great place to stay. Employees are great. Sleep number beds are nice. Elevators are slow if the hotel is packed, so stay on a lower floor if possible. Will definitely go back when in Fresno
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
"Fresno"
Loved the bed. The restaurant was awful. My steak was pathetic.
So pleased you loved the Sleep Number Bed! We’ll work on making the restaurant experience a WOW on your next visit. Thanks as always for the comments and feedback.
1 válasz - Radisson Hotel and Conference Center Fresno"Good Hotel for Fresno"
Good hotel for the price. Very convenient for anyone doing business in Fresno. Food in Hotel is average but everything else is nice and comfortable. I would definately recommend this hotel.
Thank you for the kind recommendation. We appreciate the feedback and will be working on the restaurant experience overall.
1 válasz - Radisson Hotel and Conference Center Fresno"All was great - except the sleep number beds..."
All was great - except the sleep number beds... The softness of the beds were hard, either tall and hard or short and hard! Everything else was great!!! I'd stay here again...
Thank you for your feedback regarding your recent stay and the Sleep Number Beds. We are so pleased you enjoyed your stay with us in general, and please note that we do offer traditional beds for those preferring a traditional mattress. We request that guests who do may have an mechanical issue with the Sleep Number Bed, please let us know during your stay so that we are able to address the problem and ensure you get a great night's rest.
1 válasz - Radisson Hotel and Conference Center Fresno"Quality & service issues"
The overall hotel has potential but there were some issues: 1. The reception was a bit abrupt when I checked-in. 2. I could smell cigarette smoke in the bathroom and entry of my "non-smoking" room. (The remainder of the room was odorless). 3. Someone knocked on my door at 6:45am when they slid the check-out slip underneath my door. This unwarranted […] "wake-up call" was completely intrusive and should never have happened. További részletek
Please accept our apologies that your stay did not live up to expectations. Know that we do read all reviews in order to learn and improve to ensure all guests enjoy services, amenities and an overall experience that not only meets their needs but exceeds their expectations. Thank you for your candid review.
1 válasz - Radisson Hotel and Conference Center FresnoEz a vendég nem hagyott megjegyzést.
"Quality Rooms"
Nice rooms at very nice rate.
We are so pleased you found value staying at the Radisson Fresno! Thank you for your post.
1 válasz - Radisson Hotel and Conference Center Fresno"Radisson Hotel beware of trains"
The hotel is nice and was close to our appointment with government office in down town Fresno. The is loud train noise at night. Also the resturant has a limited menu and the food we had was not pleasant. The room was comfortable and the staff was friendly.
We are pleased that you enjoyed your stay, but will continue to work on our restaurant experience to ensure guests' overall stay is the best it can be.
1 válasz - Radisson Hotel and Conference Center Fresnothis is a great hotel, my favorite in Fresno.
Thank you for your comments and recommendation!
1 válasz - Radisson Hotel and Conference Center Fresno"Nice Stay at Radisson in Fresno"
The check-in staff at the Radisson were very polite and helpful. Check-in was quick and easy. The hotel is nice with a very open lobby, although the front entrance was being remodeled so only the side entrances were open. The room was nice and quiet, although the bed was a Sleep Number bed and the remote didn't work very well, so the bed ended up being […] way too soft. Overall for my purposes, the hotel worked nicely and if in Fresno, I would certainly consider staying at the Radisson again. További részletek
Thank you for posting your response and though you were happy with the majority of your stay, we’d like to apologize for the issues experience with the Sleep Number Beds. We do request if a guest has a mechanical issue with the Sleep Number Bed, that they let us know so that we can fix the issue to ensure they have a comfortable night’s rest. Please note that we DO have Traditional Beds available upon request if preferred.
1 válasz - Radisson Hotel and Conference Center Fresno"Radisson Hotel - Fresno"
We thoroughly enjoyed our stay at the Radisson. Will definitely recommend and will definitely go back! Thank you.
Thank you for taking the time to post your review. We appreciate your recommendations.
1 válasz - Radisson Hotel and Conference Center Fresno"What a good deal for my trip to Fresno."
Great place with the price that we paid; we shall select this hotel again for our next trip to Fresno.
We look forward to your next visit to Fresno and are so pleased you enjoyed your stay with us.
1 válasz - Radisson Hotel and Conference Center Fresno"Near the convention center"
Spent 2 nights, the first night our bed you could feel the springs and the bed squeak ! So they gave us a sleep number bed the second night, but didn't work properly! My nightly rest was NOT comfy! Over all the Hotel is very clean and well good staff!
Though you found our hotel clean and the service from our team acceptable, on behalf of our entire team, let us apologize that you did not receive a good night's rest. It's frustrating not when things don't go exactly right, but when that happens we try our best to quickly and efficiently resolve the issues so guests can enjoy their stay. Thank you for choosing the Radisson.
1 válasz - Radisson Hotel and Conference Center Fresno"nice hotel"
our stay was very good...bed was a bit to deal with...but i was too tired to care...i did have some tea...nice
Thank you for your feedback about the bed. We do read and take seriously all guests comments. We'll bring your concerns about the bed comfort to our management team to look for ways to resolve. Note that we do have 2 bed type options: Traditional Mattresses as well as Sleep Number Beds.
1 válasz - Radisson Hotel and Conference Center Fresno"Radisson Hotel Fresno-Next to Conference Center"
The location is perfect (directly across the street) if you are attending a convention, concert or other event at the Fresno convention center, arena or Saroyan Theater. The room we stayed in was clean and had all of the basics plus a King size Sleep Number bed. The inflating mechanism did not work on one side of the bed, so that made for an uncomfortable […] night for me. My wife was quite comfortable on the working side. The hotel is located in an area adjacent to skid row. I would not recommend walking around at night other than across the street to the convention center complex. There is a cafe inside of the hotel that serves decent food and has a better than average soup and salad bar. Other than that you will need to drive a fair distance to find something to eat. We booked our room in order to attend a concert at the Saroyan theater. I would definitely do this again and recommend this arrangement for an overnight stay to anybody who has business at the convention center annex. További részletek
Thank you for posting your review. We appreciate the recommendation and are glad you were able to take advantage of our location across the street from the Convention/Entertainment Center. Let us apologize for the issues you experienced with the Sleep Number Bed. We request that when guests do have an issue during their stay (especially regarding the mechanics of the Sleep Number Bed) that you let our service team know so that we can resolve the issue and you (both!) will get a great night's sleep.
1 válasz - Radisson Hotel and Conference Center Fresno"Friday night stay during the holidays"
Although the surrounding community (downtown-ish) seemed deserted, the area seemed very nice. It was conveniently located near the freeway. Most of all it seemed like a luxury Vegas hotel minus the casino in the middle of Fresno. The staff was very nice and the room was beautiful and up to date!
Thank you for your kind comments! So pleased that you enjoyed our downtown location (there is surprisingly a lot to do in the downtown area and the city of Fresno is continuing to work to make it more visitor friendly with restaurants, shops, events, etc). Look forward to your next visit to Fresno.
1 válasz - Radisson Hotel and Conference Center Fresno"My back still hurts!"
The bed was the worst I've experienced. They need to rid themselves of the dial a number beds and go back to real comfort. Would never return nor recommend to any friend.
We apologize that you did not enjoy the sleep number bed. Radisson as a brand, realizes that some guests love these beds and others really do not. This is why the Radisson Fresno has Traditional Bed guestrooms available upon request. We do hope that the rest of your stay met your needs and that you'll give us a try again, requesting a Traditional mattress.
1 válasz - Radisson Hotel and Conference Center FresnoEz a vendég nem hagyott megjegyzést.
"Radisson in Fresno -across from Selland Arena"
Its a nice hotel literally across the street from the arena its a very good location.
So pleased that you took advantage of our great location across the street from the Fresno Convention/Entertainment Center (and Selland Arena!)
1 válasz - Radisson Hotel and Conference Center Fresno"Nice Stay"
Everything was in great condition and would continue to use this hotel again for any future stays!
Thank you, Thank you for taking the time to post your comments. We do read and appreciate them!
1 válasz - Radisson Hotel and Conference Center FresnoEz a vendég nem hagyott megjegyzést.
"Quite Impressed"
I was so pleased with my hotel stay. The rooms are large and very accommodating. For the price of the room I felt like I made out. The staff was very friendly and helpful. I will stay here every time I am in the area.
We are so pleased that you were..so pleased with your stay! Thank you for taking the time to post your comments. We do look forward to your next visit.
1 válasz - Radisson Hotel and Conference Center Fresno"Best Hotel in Fresno"
Best hotel in Fresno if you need to be near the city center. Very comfortable room with nice amenities. However, the restaurant is average at best.
We do appreciate your feedback and comments. We'll look at ways to improve our restaurant offerings, but are pleased that you were comfortable in your guestroom.
1 válasz - Radisson Hotel and Conference Center Fresno"Good for a night"
We are a family of five adults. We were okay in a room with two queens. As we stayed for one night, the size of the room was tolerable. The staff were very responsive when we asked for extra towels and a rollout bed. The staff were friendly and accommodating. The only other complaints were that the coffee/tea making amenities were in the bathroom and […] it was pretty noisy with the trains and what not going past right till the early hours of the morning. Otherwise, it was pretty good. the highlight was the excellent water pressure in the shower. További részletek
Thank you for taking the time to post your review - we are so pleased that you were pleased with the service our staff provided as well as the water pressure. We will pass along your comments regarding the location of the coffee/tea makers and see if we can find a more convenient location.
1 válasz - Radisson Hotel and Conference Center FresnoEz a vendég nem hagyott megjegyzést.
Everthing was excellent:) had a nice stay there.... Would recommend to others.
Thank you for your review. We appreciate your recommendation.
1 válasz - Radisson Hotel and Conference Center FresnoEz a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
"Perfect....except for the bed"
Overall, great property. Couple of exceptions.....there was an event so parking was horrible and you had to get past Security to get into the lot. But it is conveniently located next to the Convention Center so it goes with the territory. The reception staff was very nice and the hotel is nice looking, clean etc. Rooms typical Radisson, nice. BUT the […] bed, oh the bed. I called reception telling them the bed was horrific, she said is it sinking in? Yes. So she told me how to operate the Sleep Number bed (perhaps a note next to the bed would have saved reception time explaining). It sounded like the neighbors had a chain saw going when I hit the numbers to blow it up (yes it is an air mattress) and I could not get it comfortable, it was really NOT GOOD. The bed manufacturer’s fault I imagine, but don’t get a room with one is all I can say. További részletek
Thank you for your candid comments. We apologize that you did not enjoy the Sleep Number Bed. Please note that we do have Traditional Bedded guestrooms for guests preferring a standard mattress.
1 válasz - Radisson Hotel and Conference Center Fresno"Radisson in Fresno"
The hotel was very comfortable and clean. The wait staff in the restuarant could not do enough for us. Overall it was a very enjoyable stay
Thank you for taking the time to post your comments, we appreciate them!
1 válasz - Radisson Hotel and Conference Center Fresno"Rude Bartender"
The only issue we had was the rudeness of the bartender. She continued to make rude comments towards my group and I. I was there on my birthday (53) and my children joined me. I had a package leaning on the post on the bar. It slid down and knocked over my drink. She stated she had to go get something to clean it up and said "try not to spill anything […] else while I'm gone" in a really rude manner. Other than that our time there was very pleasant and all the other employees were very nice and helpful További részletek
On behalf of our management and staff, we'd like to apologize for your experience in the bar. This is definitely not our standard and it will be addressed appropriately. We are happy, however, that you enjoyed the remainder of your visit in the hotel.
1 válasz - Radisson Hotel and Conference Center Fresno"Breakfast"
We ate breakfast at the hotel. I didn't eat at the buffet because the stack of clean dishes had food on them. Not a little bit of food but a whole pancake sticking plates together. It was gross.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
"Always wonderful!"
I love this hotel. Really comfortable beds, great air conditioning. Fabulous roomy lobby/ground floor. We met friends and sat downstairs in the great open lounge area. The sound of the waterfall was very relaxing. I highly recommend this hotel if you are staying in Fresno. We ended up staying an extra night and the staff gave us a great rate.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
"Daffodil Hotel Fresno..."
From arrival to departure, the staff was on their game, quick, curtious, and knowledgeable, and the biscuits and gravy from the vast, fresh, breakfast buffet in the hotel restaurant were, forgive me, better than Grandma's!
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
Ez a vendég nem hagyott megjegyzést.
"too high a price for an aged hotel"
For the price, there's no way this hotel is worth it. There were holes in the sheets, burn marks on the curtains, and mildew all over the shower. We could hear what was going on in the rooms around us and the air conditioning didn't work properly. The pool area was also in poor condition, hot tub didn't work. Breakfast was not included, however, if […] you wanted a crossant and some orange juice, for $9, they were yours. The only upgrades that have been done to it since it was built was flat screen tvs and sleep number beds. További részletek
Thank you for taking the time to post your review, as we do read and learn from all feedback. Your stay was certainly not our standard and be assured we will address the issues you experienced in your guestroom and are working to resolve the mechanical issue with our hot tub. We are continually upgrading and updating our hotel and guest feedback tells us where we need to concentrate our efforts. Thank you again for staying with us and for giving us your candid feedback.
1 válasz - Radisson Hotel and Conference Center FresnoAz itt található visszajelzések és értékelések a vendégek és szolgáltatók szubjektív véleményei, és nem feltétlenül egyeznek meg a Hotels.com véleményével. Sem a Hotels.com, sem a visszajelzések tartalmát megjelenítő felek nem vállalnak semminemű felelősséget a visszajelzések felhasználásából származó károkért.
