Catalonia Punta Cana - All Inclusive - Punta Cana

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March 16-23, 2013 We loved it. Just a few easily resolved issues. Since we booked thru hotels.com, we didn't have airport transport included. They put us in the wrong vehicle. We saw other resorts as people in the van were dropped off. Then they realized we were in the wrong taxi, but we were taken to our resort. Language barrier. Then leaving the resort, […] they thought we had pre-arranged transport. Took about half an hour with no one taking us for me to get them to get us a taxi. Language again. At the resort about the only thing that caused very slight issues was a shower curtain not long enough to keep water IN the shower (so we used the tub with hose/shower head. Sometimes the water wasn't hot. I have back issues, so the hard bed was a problem after the first night. I asked for 3 blankets, which I tri-folded and put under the bottom sheet, giving me 9 layers of softening. We loved the resort. Large pool and beach great. Lots of chairs/shaded areas. Never felt crowded. Food was good for buffets. Lots of variety. Ate in the Italian, Japanese and Steak restaurants. All great. We definitely recommend Catalonia Bavaro. Just one word about coming home. The airport is small and under-staffed. On a Saturday, thousands of people are leaving. TWO people checking passports. Make sure you allow a LOT of time to get thru all that. We were there 3 hours before our flight, and we only waited about half an hour for our flight boarded. További részletek

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My experience at Cantalonua was consistent with most of the other reviewers. The room was comfortable and cleaned daily. Plenty of towels and bottled water. The food was okay and in line with what I expected from an AI. Same with the liquor. Wish the jacuzzi was heated, but no biggie. We enjoyed the daily entertainment, pleasant staff, and beautiful […] surroundings. Would visit again. További részletek

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GREAT EXPERIENCE. I would like to go back soon, highly recomend for couples, group of friends

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very good, nice staff, good food, great beach & other things

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Great Vacaton for the price, ready to go back. Only 15 mins from the airport, WiFi in the common area, no problems.

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We went there with our family and absolutely loved it! The staff was great, especially the servers working in the restaurants and buffets. The restaurants were OK food wise, we went there a couple of times but ended up going back to the buffet. The buffets were superb! Fresh squeezed juices in the morning and new variety of foods everyday. From seafood […] to Italian. The rooms were cleaned everyday but the towels were sometimes delivered to us late, where we had to call front desk and request for towels. The activities that they sell on the beach were alright. They are cheaper on the beach then the front desk, always negotiate at the beach because they start with a higher price and would lower up to $40 on a trip. But they do have great activities you can do. Overall we really liked this resort and most likely if we were to return to Punta Cana, this is the resort we would go to. További részletek

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Don't stay there!!! The hotel is far from everywhere the food is terrible There is not Wifi it comes and goes The people at the desk has a terrible actitud The building where I stayed was completely Dark after midnight one day I was up early to go On an excursion and had to use the light in my Phone to go down the stairs I don't recommend The Capitol […] is dirty and very far I do recommend Going to the island in Saona beautiful Caribbean blue water További részletek

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The hotel territory and the rooms need renovation but it is clean overall. The food and drinks are OK

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The plants and grounds of the hotel were beautiful

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Overall good experience, good amenities, good staff, but sometimes inconsistent service

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Ceiling in bathroom leaked when showers were taken from the room above. Staff was very nice, fun, and always smiling. Room (other than leak in bathroom) was clean and well kept. Beach, pool area and common areas where beautiful! Food was ok, not great. For the price we paid I would go back.

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Good option for the price. The local staff are highly motivated and did everything to make our stay worthwile. The christmas eve festivities were top notch.

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The room was what I expected, the beach was beautiful, but the food was poor. It is listed as a 5 star resort on their website. Breakfast was typical for an all inclusive, service at both buffets was unhelpful. During the day, it was stews, potatoes and rice. Nothing authentic, or seasoned with any herbs or spices. The Mexican & the Italian restaurant’s […] food were very bland as well. On the 4th night we were going to try the steakhouse, but the hostess told us that the Japanese rest would be closed the next day. So we went to Japanese instead, the next night we go to the Steakhouse, it was closed. A board in the lobby that listed the daily restaurant closing, but there should be a full week’s schedule. The drinks were good, but like all the staff there was a language barrier. My husband ordered Manhattans the entire trip, but they were made differently by every bartender. Every place we stopped, we were greeted in Spanish. We are not sure what the assumption of Americans is, is it known that Spanish is widely taught in grade school? I speak some Spanish, but my husband does not, I do not believe the expectation should be of the guests to speak the local language, but vice versa. Our cleaning staff was fine, except on the 4th day we needed some laundry done. We told the cleaning lady, she came in and called a #, and said they would pick it up in 5 mins. We came back and it was still there. A lady was outside, and she said to leave it on the bed, but never came. További részletek

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Amazing all inclusive resort for couples and families with best animation great beach n pool

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THE STAFF IS WONDERFUL. THE FOOD WAS HOPELESS, THE BEDS LUMPY. ALL THE MATTERESS COME HERE TO DIE, IF THEY DON'T GO FAST ENOUGH THEY CUT THEM UP AND PUT THEM IN A PILLOW CASE!!! STAYED HERE 10 YEARS AGO WHAT A DISSAPOINTMENT.

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-Food is horrible -Room could use some improvements -Some of the staff is great and some of them are rude. -Beautiful Beach -Great Coffee -Beautiful and well kept grounds

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Even though the beach was raked every morning, the beach had a lot of sea weed. The grounds were kept cleaned except for dirty dishes and glasses left by other guests randomly throughout the grounds. Most of the staff were nice enough, but only after you tip them. Concierge was rude and theyFood was disappointing.It wasnt a bad experience but I wouldnt […] stay there again. További részletek

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To be more accurate, I rate this hotel a 3.5 out of 5 The hotel and grounds are lovely, as is the beach. Most bar staff are friendly and efficient, as are cleaning staff. Two thumbs up for Dora our maid. She was sweet, friendly and always did a good job. Where the hotel fails or gets reduced marks is in relation to food and service. I have made 24 trips […] to various resorts in several different countries,so I have a point of comparison. Food was only okay here, and frequently not hot, only lukewarm. Beverage service in the main buffet and restaurant by the pool was poor. Why did I have to chase someone down every morning for a cup of coffee and in the evening for a refill of wine?! I am not a prima donna, however I've paid my money for a vacation and don't expect to be treated like a second class citizen. The really ironic part is that we had been upgraded to the "privileged section" of the hotel and frequently sat in the "privileged" section of the buffet. No special services here - we often didn't get minimal service, and we are not difficult people. With all the great hotels in the Punta Cana area, I would have to say that there are many better options, so I can't say I would return or recommend this hotel to friends and family. További részletek

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Me and my wife have been in Punta Cana 10 times and for a four star resort we could not complaint about anything.Food was good, all the hotel staff were very friendly. staff in the beach great. I have come to a conclusion people that complain about this or any other resorts about anything they just have nothing else better to do. I think for a 4 star […] resort was pretty good.Me and my husband had a great time, we would go back to this resort.Great time. További részletek

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While my experience at Hotel Catalonia (Bavaro) was not completely terrible, I would never stay there again. 1. THERE IS NO HOT WATER FOR SHOWERING. We turned on the hot water to the soaking tub, but only cold water came out. When we turned the shower over to "hot", with the exception of a small drip, there was no water. We tried the water several times […] throughout the day/night, but it never got better. We brought our concerns to the front desk. They simply said they have that problem (no hot water) throughout the resort. 2. THERE IS NO INTERNET IN THE ROOMS. We chose this hotel over another because it offered free internet. Although the Catalonia Bavaro boasts "free wi-fi" and the rooms have "wi-fi zone" signs, there is no internet in the rooms. It is only in the lobby and it is very intermittent. We brought our concerns to the front desk but he simply said they only have internet in the lobby. 3. THE PILLOWS ARE LUMPY & THE BEDS WERE EXTREMELY HARD. The beds are not comfortable. We woke up sore every day. We brought up our concerns to the front desk but they said all of their beds are like that. 4. THE FOOD IS BELOW AVERAGE. While there was a huge selection, the quality of the food was poor. 5. SOME STAFF MEMBERS WERE UNPROFESSIONAL. Although we were very kind and polite to the server at Le Toscana, she chose to repeatedly roll eyes and slam down plates. 6. THEY GIVE YOU RESTAURANT VOUCHERS FOR RESTAURANTS THAT ARE CLOSED. Rodeo (steak) was closed 2+ nights. További részletek

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Wonderful experience. My husband and I went for our Honeymoon. We stayed in the priviledged honeymoon suite. Room was great, service and attentiveness of staff was exceptional! :)

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I went with a friend for a relaxing vacation and that's exactly what I got. The resort was big with mutiple places to eat, a large pool area and right on the beach. I'd have to say the food wasn't amazing, but it wasn't bad. Probably the grill by the pool and the Italian restaurant were my favorite. The room was big with a balcony and very clean. While […] sitting by the pool or on the beach they have people walking around trying to sell you excursions, massages, or hair braiding, which became a bit annoying, but once you said no they moved along. All in all I had a great time! További részletek

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Great All Inclusive hotel with all the amenities you need. Very spacious both at the beach and on the grounds. Staff very friendly and helpful. Rooms are clean and comfortable as well as free wifi for those who need to stay in touch. Food at both the buffets and a la carte restaurants are pretty good....no stomach issues whatsoever. All in all a great […] vacation spot for both couples and families alike. További részletek

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Very kind people, excellent installations, all restaurant excelent

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The hotel is nice, very clean and the staff is extremely kind and helpful. The quality of food is average, but with points of excellence: grilled fish and meat are always available and are extremely good. The best in my opinion are the freshly pressed tropical fruit juices served every day. The beach is very nice, with sand and palms and the water is […] not very deep and has a beautiful color, really ideal for children. The drawback is that the reef is far from the shore, therefore don't expect to see incredible fishes and corals unless you make a boat tour. Ideal for families with children and for people interested in a nice place with a great view. Not recommended to people interested in snorkeling and diving. További részletek

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The beach and pool are gorgeous. We went kayaking and snorkeling, which were both amazing. (Kayaking included, snorkeling $40). Went as a couple, next time will stay @ adults only resort. Food is what you'd expect from all-inclusive resort. I do remember the food and drinks being better at Riu Palace in Punta Cana, though. Room was very clean. Forgot […] soap and towels one day but they arrived within 30 minutes when we called. We booked a "privileged room", which gets you closer to the beach, room service, discount@ the spa. For the price, I'd recommend it. The couples massage that we got at the spa was awesome. További részletek

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Hotel itself was ok but food was a complete disappointment.

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Very nice and friendly staff. The rooms and food were OK. It's more an international approach, lots of tourist from Europe, not a typical Americanized resort. Kids day care did not look very good.

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i dont have hot water and the bathroom is horrible i paid $100.00 more and i move to the other hotel CATALONIA ROYAL.

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for the most part it was a very nice stay . the staff were all awesome and most spoke english which is a bonous when you dont speak spanish . the food was average to very good . the buffet was overall a good mix and good hours . the other places to eat were hit and miss . the asian one was great , the mexican , so so and the italian was not open when […] we wanted to go , so cant say . this is a huge layout so it was a long walk to all the big food venues . we were at the far end , good in some ways though . close to the great pool and beach . there are some places to eat there , but not as much choice as up front . you can only get free beer in your room , we wanted rum , so we had to go to the bar and when that shuts down , your kinda screwed , unless you go buy your own . the room was very comfy ( king bed ) but the pillows sucked . lots of room for 2 of us with sofa and chairs . their beach is wicked and lots of seating down there . the water was so warm and clean . i would tell friends to stay here, just be ready for lots of walks ! További részletek

Hotels.com visszajelzések

The a/c broke down in our room one night, and then the hot water broke down one whole day. Otherwise all was GREAT!

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Wow the Catalonia Bavario was awesome!! The staff at the hotel were great. At check in I was taken care of quickly and because my room was not ready, they provided me with an upgrade, which was very nice. The Italian restaurant was great, The steak house food was not good, they touted a MD Crabcake, which they should be arrested for saying. MD Crabcakes […] are lump crab meat and they are fried. What they served was not even close. Stop it. The food throughout the resort is excellent they have a large variety and the food is tasty and safe. The rooms, boast soaking tubs, separate showers, comfy beds, flast screens etc. The beach was great with plenty of seating under unbrellas, or on lounge chairs. The pool had plenty of shade and sun. This was just a fantastic experience. They also offered enough activities on the beach to keep you entertained. Please tip, the staff appreciates it.. There is a bank, which needs to be enlarge and be more considerate to it's customers, also check out staff needs to be more considerate as well. All in all, this is a great resort with plenty for adults and kids alike. További részletek

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the resort was beatiful it was my first time in a resort and i had a great time i think that everyone should take trip out there.

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Great place to vacation. Very helpful and friendly staff. Plenty of restaurant options. The beach is gorgeous. Definitely a great choice.

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It is a good hotel but my room had a poor air conditioner,old TV with noise,and the refrigerator never got cold just fresh,and there is not acomodation for babies(cribs)

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The Hotel was amazing. I like the room, the pool, restaurants, everything was really awesome.

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The resort is very clean and well maintained. The rooms and the pool could use some remodeling though. The staff was very friendly, polite, and funny. What would be considered as "all-inclusive" was not very clear and i think they need to work on spending more time explaining it during check in. I got a room upgrade to the Privileged rooms and would […] recommend the Privileged or the Royal package even though it can be pricy. I think it needs improvement on entertainment at night because a lot of times i was bored because there weren't any options available. I would recommend this hotel for families and not recently married couples or single people. További részletek

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All of the hotel personnel were excellent in their efficiency and kindnesses toward us, especially the housekeepers and dining wait staff. They seemed genuine in their desire to make our stay as pleasant as possible. They worked very hard! The men cleaning the beach did a great job removing seaweed and empty glasses. Catalonia's beach is superb!! We've […] been to many beaches around the world, and yours is in the top ten! That was one of my main criterion in choosing your resort and it met our hopes and expectations. Our only negative observation is the size of the room showers. Very tight and water kept overflowing. I know others may enjoy the large tub, but we'd prefer a larger shower. Other than that, Catalonia was a tropical paradise and we thank you for making it so. További részletek

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Hotel and Staff were great. Everyone spoke spanish and french and only few spoke english which made things kind of hard. The food was okay. I wouldn't say more than that. The room was great we had a full view of the pool and beach. The beach and pool were both beautiful and the pool was huge, plenty of room for all the guest.

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My boyfriend and I went here. Huge language barrier. DO NOT STAY ON THE SIDE THAT IS NOT ROYAL- GROSS! The place does not cater to Americans, food was absolutely terrible, everyone I knew was sick. No one tipped but the workers worked very hard! Rat ran across the pool - grossed us all out!

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just got back yesterday,we had a privileged room 117,building 1 which is closest to beach.Building 2 is also closest to beach,3and 4 behind those.We had a partial ocean view which was nice and a larger deck than other privilege rooms such as 128 which was my parents.The rooms we absolutely run down,air conditioning was a bare minimum ,didn't feel privileged […] at all.Except for the location.When dining at night, call hotel reception for a golf cart to your building, for a ride up front at the restaurants,too hot and far to walk all dressed up.we tipped 1 dollar every time,the whole week we were there we saw nobody else tip at all....they do appreciate tips,they called us the Americans,I guess the Europeans don't tip at all.now to the food-buffet awful-ala cart restaurants so so-they do really try,such as the Japanese put on a great show,Mexican was a nice time also-the Italian looked beautiful inside---but the food just so so--japanese and mexican would be our 1st choice.topless women all over,water not perfect at all,and they never raked sand at all.seaweed was bad enough for me to not recommend this hotel to anyone,unless it was a super sale....we had fun we were on vacation,although we overpaid for this hotel and experience További részletek

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The cooking staff and meals were 20 out of 10 points. The staff was freindly. The beach was beauitful and kept clean. The housekeeping staff was very slow at replacing towels. We waited up to 2 hours for towels. The wait staff could not keep drinks full. The description said we had a ocean view, only if we walked out of our building and walked a bl […] ock. További részletek

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The hotel Grounds are beautiful, the beach and the pool are also very good. The food is ok, our room was fine the AC leaked from the ceiling for the most part but otherwise was fine. If you travel without children I recommend that you upgrade to Catalonia Royal it is much newer and nicer but is adults only. The Internet is Terrible so do your important […] stuff prior. További részletek

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Great beach, whole resort has problem with AC . We changed room three times and then we just gave up on getting comfortable room (AC) Food was not so good I think quality of the staff is good I love the beach and would go back if AC is up to reasonable standard and I can see good feedback online .

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My boyfriend and I were looking for one of those lazy, all-inclusive resorts right on the beach on the cheap, and this place was just perfect. It's a bit off the beaten path for travelers wanting to be immersed in DR culture, this isn't the place to be, and it's not in the hub of resorts all in a row on the famous Bavaro beach, but I found that other […] resort goers at nearby resorts were traveling to our hotel for the entertainment, elegant and spacious layout and traveling market. The staff is very courteous and quick to serve, and we found that just giving $1 tips every other time or so when we went up to the bar for a drink resulted in stiffer drinks and a huge smile of appreciation. Most travelers seemed to be from Russia/Eastern Europe, or Spain or France, so American tippers were certainly in the minority. The mixed drinks are sweet and weak, but if you bring your big American water bottle and about $40 in $1's for a week for occasional tips here and there, you'll get that filled stiffly every time you visit the bar. It's amazing how seemless the transition is from beautiful manacured pool area with a swim up barto perfect white sandy beach with hotel supplied lounging chairs under wooden and grass canopies. We had an amazing time, and I'd recommend checking out the excursions offered by the resort salesmen, we went on the speed boat/snorkel tour and had a blast. További részletek

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The room was hot, air didn't work very well. It had a strong smell of mold and mildew. The shower leaked if we used it and flooded the floor. The food was average at best. I would not return to this hotel.

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The resort itself is gorgeous. However, my friends and I were quickly turned off the first day when we were given a room were the air conditioner was not working and it was extremely hot out. After about two visits to the desk and three phone calls and them giving us the run around someone finally came after we called persistently. The air was broken […] and we had to change rooms. The rooms are okay nothing spectacular, the large tub was a treat. The maids did a nice job of cleaning the room everyday. The food was ehhh the buffet wasn't that great but the steak house was delicious. The pool and beach are gorgeous and clean. The swim up bar in the pool was a big plus. The best part about the hotel was the entertainment! Do not miss out on the theater every night. These dancers may not be the best dancers and yes they do mess up, but they keep your energy up. They make you laugh and you can tell how hard they work everyday to keep up with the different performances. They also talk to the people in the crowd and interact with them. In addition you can't miss out of the beach activities the water aerobics and dancing on the beach is so fun and they really know how to entertain you. The entertainment staff was what really made the trip enjoyable they do an AMAZING job, and i still have some of the catchy songs along with the dance stuck in my head. További részletek

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No AC for three days and it was over 100. Food was not good choice.

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Great hotel, great staff, only problem was the internet. I booked because i thought there was Wi-Fi in the room, but the signal wasn't strong enough. You could only use it in the lobby or guest services. Everything else was great!

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