Castle Kona Bali Kai , a Condominium Resort - Kailua-Kona

Generally it was nice and had some nice accommodations but the mattresses were so worn out, you can feel the coils through them. This is the most unsatisfactory thing we experiences. The owner had a guest book and a lot of the guests complained about the poor mattresses. One other thing, the pool water was very cloudy.

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Great for it's proximity. Room & kitchen good condition. Undercover carpark available. Service and lobby great!

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This condo had everything we needed for the week (full kitchen, balcony, small dining table). Great rate to have the convenience of cooking some meals and not eat out as much. The location was convenient to both downtown and beaches. It is about 3 miles outside of town which some may see as negative but we thought was nice since it can get very bus […] y. További részletek

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Right next to the beach on the ocean.

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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Ez a vendég nem hagyott megjegyzést.

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Had a wonderful time. Enjoyed hearing the ocean 24/7. The view was fantastic. Will stay there again next time I go to Hawaii!

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The staff were great and accommodated any requests we had. We stayed in a studio condo, and it was sufficiently equipped, and although it wasn't dirty I felt it could have been a little cleaner when we checked in. Overall the buildings were clean. For the price we paid, I was satisfied overall, and would recommend it to others.

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Older hotel, needing some updates but quite clean and kept up very well. Staff is very pleasant and helpful. Lovely location close to the ocean. Wonderful kitchenette with everything you would need. I would definately stay there again.

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This is an older condo complex but well maintained. The fact that it is right on the shore is a big plus. Rooms were spacious and well maintained. We were supposed to have housekeeping in half way thru stay and it was a couple of days later, but "no big deal" as unit was clean anyway. This was the second time I stayed here and it was as good as the […] first, 3 years ago. További részletek

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The condo unit setting is beautiful. The ponds with turtles and sea life right outside are wonderful. You can watch the whales breaching and the sun setting off your balcony. That is where paradise ends. The interior of our units 3 total were DIRTY, DIRTY, DIRTY! Shower doors falling off closet doors that did not move, dust so thick you could not see […] out the screen door or the windows. I had to clean for 4 hours before my family could settle in. No one has whipped the cabinets, doors or counters down in a long time. Kitchen table and living room furniture were glass and it was so dirty you could not see threw it.Dust bunny's so thick it was disgusting. The saddest part was it could have been a really nice place with a good spring cleaning. Housekeeping never showed up when asked to refresh the room all week, no surprise there and yet never anything out of place on the exterior grounds. This vacation was a gift to my children and there family's and I was so embarrassed. További részletek

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One staff receptionist was extremely helpful and friendly. The pool was very nice protected from wind by surrounding units. Beach area was very good and marine life could be seen and explored. The complex is divided by the main road so best to book at the rear or away from the traffic.

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I thought I would be on water, according to pictures but was across a very loud and busy street. Dust bunnies behind furniture (my sons balls rolled everywhere and I had to touch them). They charged me $20 when I asked if I could have new sheets and trash bag (even though I was wiling to do it myself). Staff was often not at the front desk. They were […] friendly, it was just overall a much lower quality than I felt I was paying for. And the comforter was mangled on the inside. Kind of unsettling... További részletek

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Great spot right on the ocean, rocky shoreline but able to snorkle and with a swell surf break 50 m from our room, room was a three bedroom Condo had everything to be self sufficient, room was very clean and comfortable, small shop across the road and surf shop hiring snorkle sets surfboards body boards, sides onto hotel, would stay here again.

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When we arrived, we discovered that our partial ocean view room was across the street. Our lanai was 8 feet from Alii Drive... a very busy road. (We thought this was an ocean front property!) We were able to upgrade to an ocean front our second week. Beautiful view, however the room was still not as clean as it should have been, and needed some upgrading. […] One of the gals in the office was very unfriendly... to the point of being rude! But most of the others were quite nice. További részletek

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Way over priced for what you get. Not very modern rooms. No ice. No internet in room. Small second bedroom, couldn't even shut the door all the way due to bed position. Too far to walk to the main shopping centers/restaurants. Should have went with the Royal Kona like I originally wanted to. The only good thing here was the ocean view from the balcony […] and free parking. További részletek

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The Bali Kai condos are old. A waiter at the Kona Grill mentioned that he'd been there for 28 years, and the Bali Kai was there long before he was. In some ways its age shows, but they were renovating while we were there (the noise wasn't noticeable) and the interior of our condo was fine. The view of the cove from our seaside balcony was great. The […] bed was comfortable and the condo was well-equipped. Our biggest issue was the lack of internet. The condos only have cable internet, and ours was missing the cable modem. They eventually got one into the room on our last day, although the cable company had not activated it yet. There is internet in the lobby, though really the place just needs to install a dozen wireless access points and be done with it. The lack of internet was a nuisance since we had some work to do while on vacation, but otherwise the room was nice and I wouldn't have any problems recommending these condos. További részletek

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The kitchen range only had two operating burners, the fans needed maintenance (some worked part of the time, it was not possible to have a light on without the fan being on.

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The Kona Bali Kai is a large complex and I believe most of the condo units are privately owned and rented. The unit we were in 219 was in pretty rundown condition. Appliances and furniture old and should be replaced. The carpet was in bad condition, only some burners on stove worked. The only thing going for it is the location - ocean front.

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It was okay at best

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very old and small for the expensive price tag

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Nice place to stay. We had to cross the road to get to the ocean viewing area where there was a breath-taking view of the ocean. Ocean view rooms would be terrific. Saw turtles on the beach everyday. It was worth crossing the roadway. Would stay here again.

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The hotel staff were great, Da Poke shop kept us well fed as we enjoyed each moment we spent in our ocean view room. The bed needs replacing but overall it was just great! We started out in a mountain view room- very quiet & good for sleeping but no view at all. Upgrading to a condo on the ocean side was a fantastic idea & made the whole trip! Would […] go back in a minute! További részletek

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Positive stay overall for the price you pay. Room service is very limited - you can have more for additional money. Location is good.

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The location was great, a bit far to walk to the town, but right on the beautiful beach. I suggest that they should have better room inspection before the guests arrive. We informed them that the curtains were not wide enough to cover the front window, so we had to cover the rest with our blanket at night for privacy, but no one bothered to reply and […] we continue to use the blanket for the rest of the stay. I also requested two more pillows but again was ignored. The bathroom sink and the bath tub were both plugged and at least they fixed those right away. The room was clean, the kitchen was sparkling and very well equipped and organized. További részletek

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The hotel advertises its rooms poorly. We chose a partial ocean view room and we were given a ground floor room across the other side of the road from the main building and beach. The room was right on the roadway. We couldn't use the lanai/verandah at all because it was open to the road and were kept awake by traffic noise. The room was not clean - […] the drawers didn't look like they had ever been cleaned and one had a dead cockroach in it. The front desk staff had no welcome smile but mechanically checked us in and out. At no point were we wished a nice day or stay. The decor and furniture was dated which was t too much of a problem. További részletek

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kitchen could use some reno...and the studio definetely needs a light in the room...not enough just from the night table

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the location of hotel is okay but the rooms we had needed upgrading from the kitchen to the bathrooms every thing was there but it needed to be upgraded as it seemed that the hotel had been made a long time ago.

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We had a good time, we had a open view but the ocean front is better. We had one issue with-in the Condo and the management handled the issue properly. Nice barbeques. Next to banyon tree surfing area. lot's of turtles at the beach!! We would stay again in the future..

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Had everything for a family to cook and relax. A bigger bed (king), and a dishwasher would have been great. The staff were very helpful, and the unit was well maintained.

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This place is actually a condominium that owners rent out through the association, and so it doesn't have regular hotel 'service' like making beds, cleaning rooms, etc. What it DOES have, though, is tons of space, a full kitchen set up for cooking/housekeeping, and an INCREDIBLE ocean front location with the absolutely PERFECT sunset view. We only stayed […] 2 nights, but I look forward to coming back for a week!! További részletek

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We stayed at Castle Kona Bali Kai (the hotel sign omits the "Castle" part) for ten nights and had a great time. Facilities were very nice, but room had signs of aging and needed some renovation and maintenance, especially in the bathrooms. Nevertheless, the ocean view from the balcony (lanai) was wonderful and the pounding surf each night provided a […] great sleeping background. Don't expect a sumptuous beach experience, because the west side of the Big Island has lots of black, volcanic rock and not many really good white sand beach experiences. (Go north of the airport for better beaches.) All in all, the location, service and all round experience at our stay with Kona Bali Kai was really great. További részletek

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the room was a bit outdated, but it seems that most of the hotels in the area are. the TV didnt work though.

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staff are very blunt do not make you feel welcome at all , we arrived early and tried to book in an all the women did it point her finger at the sign showing check in was 3 pm , nothing like feel free to sit by the pool or the beach or leave your bags here if you like nothing just slid the window closed and went on with her personal call. The carpets […] in the rooms are dreadful dirty and the room is dark dingy and musty smelling . even at a expedia sale price this hotel was still overpriced i would rather stay in a truckstop motel ...do not stay here it will ruin your vacation . plenty of other hotel with friendly staff and superior accommodations . További részletek

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Enjoyed our stay. The view was good (had a partial ocean view). Condo was clean and well stocked with glasses, pots and pans, and even had a couple of beach chairs and boogie boards for our use. Would definitely stay there again.

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Great location. Awesome ocean front views.

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good value, nice area and quiet. I have stayed here before and probably would stay here again.

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The hotel "condo"s were nothing like what was pictured online. We requested two king size rooms and were traveling with a senior citizen. The senior was assigned a room on the third floor with no elevator and a queen sized bed. As the room we were assigned was on the second floor, we traded with her. We had arrived very late in the evening and were […] all tired. In the morning, I made a complaint to the hotel desk clerk and was told that it was not their problem and to talk to Expedia. Very few of the amenities we requested were present. The majority of the staff seemed to have a very casual idea of customer service, although a few were very nice and helpful. I would not reccommend this facility to friends or family. További részletek

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I booked a partial ocean view room, it is located in the other side of the Alli road. Our room is in third floor, and it is facing the ocean across the street from balcony, just the left side of the ocean view is blocked by the building in the other side of Alli road (they have ocean view room, but more expensive). It is better than I expected for a […] partial ocean view. The room is a little bit old, the tub and the toilet are not very clean, but acceptable. it has a full kitchen with all accessories including salt and pepper. The room is nice and worth the monkey. További részletek

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Good for the price. Would be good to have washer/drier since it is for long stay

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wanted a condo to save on $ for eatingt, still ate out every night there though breakfast with cereal and full size fridge was useful. and did use the small coffer maker - enough for my hubby and I - found local noodles places $-$$ and not far from Jackie Reys Ohana rest. where oblivious local went to eat - great food $$ -$$$ - wonderful view ( pay […] the extra $ for ocean front it was gorgeous, right next the Banyans beach -locals surfing! and walk to local liquor store for dryer sheet well equip balcony furniture,even boogies . - inside decor 70 's theme - rattan not very comfy. rm 412 .clean and loaded with kitchen to cook in ,though cereal bowls was missing and front desk deliver them promptly. 1 bdrm small, with full sliding door closet appreciated all the hangers and mirrors was nice, NO AC but didn't bother us just kept the fans on and that was enough for 80's degree temp. 'street noise' loudly off of Alii Drive but fairly quiet place - bedroom does face the common walk-ways to rooms and can hear people outside. there is an elevator - at least for the main bldg. on ocean front side - have heard no elevator but maybe for mtn view units? security @ parking felt safe , friendly, gave us few hints/tips if asked .Place bit of a drive from main tourist drag ,just 3 miles away. we found local parallel street to get to HWY 19, sm. pool/ spa 2 @ a time and people always seen by" tidepools' and sun bathing on provided lounges , literally right outside of parking lot. További részletek

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Our stay was fine. Checking in we were greeted rather unconventionally by telling us booking in was 3:00p.m. (See the sign). Since we booked on-line, I am not sure that I read on the website check-in time. However, just arrived after an all day flight, went straight to the hotel, which is natural. But the staff did give us the lst available room. Other […] the bed being very, very hard, everything was nice.! Loved the kitchen in the room. További részletek

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This is one of the best 3star rated condo that we have stayed. The furniture was nice and clean, the bathroom including the shower also was very clean in that there were no mildews in the shower or curtains. We were very impressed with the overall condition.

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As close to ocean front as one can get. Grounds and property kept very clean. Our Suite (310) is superbly located, and the amenities and furnishings are very nice, but some things needed upgrading and maintenance, such as doors sticking and stiff, light switches need repairs. Carpeting could use some care, although with the ocean environment, this could […] be difficult. Location of the property is excellent, close enough to shopping and dining, but away from the crowds. Very easy drive access and parking. One of the very ocean front experiences. Very quiet and private. Great staff. További részletek

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I rented a studio room. Thought about upgrading to an ocean veiw but was very happy were I was. The staff was very nice and helpfull. I will definately stay there agian. Great price great service.

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While I did not get an ocean view room, the garden room I stayed in was horrific. It was dirty, smelly, terribly appointed and energetically heavy. As I got in late I didn't really have a choice to change rooms so I set aside my time to clean and play house - redecorate to suit. The following evening a terrible altercation occurred outside of the condo […] (although it felt like it was inside my condo room!) - some arrest with a terrible scene going on with police. The entire experience was horrific - very Hawaii 5-0 and not in the cool way. Overall the sister property up the Kona coast was much nicer. Give this one a pass.... További részletek

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Perfect for our needs, could have been a little cleaner but we didn't mind. If we ever go back to Kona, we will definitely stay here again.

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It was a good hotel at this price. We have clean room ,kitchen area with a big refrigerator and microwave, small dining area, bed, TV. Linens and all kitchen equipment were clean and in good condition. All food markets and restaurants are close, The only one negative point was the NOISE from Alii drive I would definitely recommend this small hotel to […] the people who are looking for basic comfort, good location and convenient price. További részletek

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Had a great time.room was well maintained. And front office was awesome!

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