Everything at this hotel was broken. Elevator was broken, Hot Tub and Pool were closed. 2nd flood Ice Machine was broken, Emergency exit on first floor was broken. TV required programming, I asked the staff and they said it didnt need internet to work, but it was asking for internet. Internet was intermittent and once I got the TV connected it worked, but would require me to exit to the home acreen, reselect the wifi and select my tv channel again every time the internet went out, which was about every 20 minutes. I diacoveres breakfast timea had changed, I missed breakfast by 5 minutes, everything had already been removed. The previous evening the store area, with sodas and snacks was roped off. When I called the marketing manager to complain I got the front desk, who said the manager was sick, when I asked about the marketing person they didnt say anything, and the front desk clerk said they had no permission to address any issues. Hotels.com called, front desk told him the same thing. I called Comfort Inn Choice members service, they contacted the hotel and were told the manager was unavailable.
Building had signs warning not to eat in rooms, not to stay more than 15 minutes past checkout or you will have extended stay fees, that breakfast hours were shortened. ect.. ect..
From reading previous reviews, the elevator has been broken for 8 months. The pool & hot tub doesn't appear to ever be open. And the internet issues have been going on for at least the last month.