Mercure Wien City offers a great location, putting you within a 15-minute walk of Danube River and St. Stephen's Cathedral. Also, Stephansplatz and Hofburg Imperial Palace are within a 15-minute walk. Public transportation is just a short walk: Salztorbrücke Tram Stop is 3 minutes and Marienbrücke Tram Stop is 4 minutes.
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 59 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 25 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna
Frequently asked questions
Does Mercure Wien City offer free cancellation for a full refund?
Yes, Mercure Wien City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Wien City?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Wien City?
Yes. Self parking costs EUR 25 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Wien City?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 59 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Mercure Wien City?
No, this hotel doesn't have a casino, but Casino Wien (18-min walk) is nearby.
What is there to do at Mercure Wien City and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Mercure Wien City like?
Mercure Wien City is in Leopoldstadt, a short 3-minute walk from Salztorbrücke Tram Stop and 11 minutes' walk from St. Stephen's Cathedral.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 9, 2025
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 24, 2024
i
i, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 22, 2024
Very helpful staff.
Stayed at this hotel a few times previously, always very satisfied. The plastic odour of the carpet installed during renovations gave me a headache due to my sensitivities. We had to check out soon after checking in.
The male staff at the desk was not particularly helpful addressing our request to change to another Accor hotel nearby, saying basically “there’s nothing we can do”. The much more helpful female staff next to him arranged it so we received a partial refund and transferred to another hotel. We were informed of our refund within a couple of days. We are thankful to the very helpful and competent lady who helped us. Perhaps she can teach the others how great service is done.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Özg
Özg, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
We arrived early at the hotel (around 12). The room was ready at that time, though we had to sign up to their members scheme to get free early access, which was annoying. The hotel was just a 12 minute walk across the river to reach the main part of the city. There were a couple of bars and restaurants around. The room was tidy and spacious. It was well decorated. There were building works being carried out on the exterior facade from 9am to 6pm, although this didn’t bother us as we were out exploring early and didn’t notice even when we came back in the afternoon. There was only one lift which served 7 floors. As we were staying on the 7th floor we could sometimes be waiting a while for the lift but this is not a big deal. Overall we would consider staying again if we returned to Vienna
Rebecca
Rebecca, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 23, 2024
Staff are great and so close to city centre
Iris
Iris, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Location is good for visiting the city center, where many attractions located.
David
David, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
The location compared to the other two Mercure hotels is ideal as they are in a local which suffer more frim noisey night life
Stephen
Stephen, 3-night family trip
Verified Expedia guest review
6/10 Good
Oct 10, 2024
The property itself was great. Clean, well-positioned and nice facilities.
The staff unfortunately, let it down. They were unfriendly, unhelpful and just not what you expect from an established brand like Mercure.
Kevin
Kevin, 2-night business trip
Verified Expedia guest review
8/10 Very Good
Oct 10, 2024
Our check in was very quick and very nice staff. Nice walkways around the hotel. Overall, a very good experience at this property. We will be checking out later today and looking forward to our next stay at KK Palais for the next 5 nights.
Sangay
Sangay, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
Amazingly friendly and helpful staff.
Stephen
Stephen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2024
Edgar
Edgar, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 2, 2024
It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Callum
Callum, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
I love the staff, excellent service in the cafe.
The location was fantastic! The only problem was the aurcondition. It was pretty warm for us and we cant control it bec per staff , it is centralized AC. So we end up sleeping with our windows open coz we were toasted.
Christie Owen
Christie Owen, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
Excellent staff& convenient but the rooms were extremely small. Property showing signs of age
Unique self serve wine & beer situations
mary
mary, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 23, 2024
The front desk staff were very friendly and helpful. The hotel is close to everything. The only challenge was the cleaning staff would open the door while knocking, you would not get a chance to respond. The room had no do not disturb sign so we had to request one from front desk.
Mark
Mark, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
LUZ
LUZ, 4-night trip
Verified Hotels.com guest review
6/10 Good
Sep 5, 2024
The location was great and the room was nice and spacious. However l, the room had a weird odor and the a/c didn’t seem to work well at all the room got extremely hot at night.
Michael
Michael, 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 31, 2024
No good no bad
Amir
Amir, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.