10/2 Rossz
2025. január 3.
I arrived at the hotel and staying due to working in the area, I have stayed at this hotel before and had no issues at all. Staff were very friendly.
I went into the room and the room was cold but didn't think anything of it and was due to attend Teams meetings so just got into the bed and carried on working.
It was late when I finished but room was still extremely cold, I thought it must be on a timer so I decided that I would just go to bed. I woke at 4am to use the bathroom and the room still freezing.
When I got up the next morning the room was too cold to even shower, I thought I would make myself a hot drink to warm me up, then I found the kettle wasn't working. I got ready and went down to reception and told staff on reception about the issues that I had, receptionist said that there was nothing that they could do as I booked it through Hotels.com.
Helen
Helen, 1 éjszakás üzleti út
Hiteles Hotels.com-vendégértékelés