First off, before I start anything, there was a young man that worked here, luis, that was extremely nice and helpful. He helped me unload my car, as well as helped me take it up to the room as things were difficult trying to unload while having to young kids with me.
We rented this room for my two young children and I as we were evacuating from hurricane milton.
The south beach hotel itself does not have a lobby, per say. For check in and check out, you have to go next door to the boulan. The only part of the hotel that looks like the pictures is the outside. The room we got had two beds. The beds themselves were not great, at all. Both beds make horrible creaking noises with every little movement, which is not good when you have a baby thats trying to sleep. The bed closest to the door also was extremely bowed. There is no microwave, so do not plan on heating anything up. The website states that there is parking on the premises, however this is not completely true. There is a garage on the next street over in which you can park. The gentlemen running the garage were nice, however, there is no elevator in the garage, and no refunds if you end up leaving early. Same goes for the hotel, if you make a reservation for more than a night at a time, you still get charged. We also got charged for amenities we never used. We were also never told about their "private beach" or the shuttle that can take you there.