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Elite Vacation Club

4.5 star property
Beachfront resort in Punta Sam with spa and beach bar

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Photo gallery for Elite Vacation Club

Front of property - evening/night
View from property
Lobby sitting area
5 outdoor pools
Exterior
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Airport transfer
  • Free parking
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Premium TV channels
  • Garden
  • Terrace
The price is $332
includes taxes & fees
$275 per night
Dec 2 - Dec 3

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for One Bedroom Ocean View - Room Only

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Ocean View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Bedroom Ocean View - Room Only

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Ocean View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1689 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Two Bedroom Ocean View - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Ocean View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1689 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Two Bedroom Garden View - Room Only

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Garden View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Two Bedroom Garden View - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Garden View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1689 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for One Bedroom Garden View - Room Only

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Garden View - Room Only

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - Room Only

View from room

Deluxe Ocean 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Ocean View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1152 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

View from room

Deluxe Ocean 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Garden View - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

One Bedroom Garden View - All Inclusive

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 1152 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down comforters, minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean 2 Queen Beds - Room Only

Premium bedding, down comforters, minibar, in-room safe

Deluxe Ocean 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - All Inclusive

View from room

Deluxe 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 2 Queen Beds - Room Only

View from room

Deluxe 2 Queen Beds - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed - Room Only

Premium bedding, down comforters, minibar, in-room safe

Deluxe 1 King Bed - Room Only

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

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View from property

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Pool
Spa
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8.6 out of 10, Excellent, (1027)
The price is $293
includes taxes & fees
$242 per night
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About the neighborhood

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.9 km
  • Punta Sam Beach - 10 min walk - 0.9 km
  • Playa Mujeres Golf Club - 8 min drive - 5.8 km
  • Isla Mujeres Ferry Terminal - 78 min drive - 8.3 km
  • North Beach - 78 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Elite Vacation Club

At Elite Vacation Club, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and hydrotherapy. La Casona STK, one of 6 restaurants, serves dinner. Other highlights at this luxurious resort include 5 bars/lounges, a free kid's club, and a beach bar. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Elite Vacation Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Italian

At a glance

Hotel size

  • 415 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 25
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Kayaking

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 0 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 40 for adults and USD 20 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Long-term renters welcome.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number TRM180530UU8

Also known as

Elite Vacation Club Resort
Elite Vacation Club Punta Sam
Elite Vacation Club All Inclusive
Elite Vacation Club Resort Punta Sam

Frequently asked questions

Does Elite Vacation Club offer free cancellation for a full refund?
Yes, Elite Vacation Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Elite Vacation Club?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Elite Vacation Club?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Elite Vacation Club?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Elite Vacation Club?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Elite Vacation Club?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Elite Vacation Club?
No, this resort doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Elite Vacation Club and nearby?
Have fun with onsite activities like kayaking and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Elite Vacation Club also has 5 bars and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Elite Vacation Club?
Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine.
Does Elite Vacation Club have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Elite Vacation Club like?
Elite Vacation Club is located on the waterfront, a short 10-minute walk from Punta Sam Ferry Terminal and 10 minutes' walk from Punta Sam Beach.

Reviews

8.2

Very Good

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

The activities were great! (Ricky Rocks!) Food and alcohol were good. Service was friendly and honest. The gym was smelly so we didn’t use it because of that, but would have liked to.
Makarios, 7-night trip
Verified Expedia guest review

8/10 Very Good

Cleaning
Kesha, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Shanna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was beautiful, we booked our reservations for dinner before arriving and it went smoothly. As always the staff is friendly, welcoming, hard working and super helpful. We've been here quite a few times in the past few years since our first stay for our honeymoon. Highly recommend this resort.
Alecia Marie, 4-night romance trip
Verified Expedia guest review

4/10 Fair

The pools where nice the staff were so so the liquor was terrible and watered down the staff always try to get you somewhere into spending slot Of money for literally everything they charge for they told us we had all inclusive up until we arrived there they said it wasn’t all inclusive and had to end up spending money for everything when we made sure to get a all inclusive resort, and they know now you have no other choice After traveling there and taking multiple layover flights to get there and sleeping at random airports to get to that resort and then being told that our stay wasn’t all inclusive and we have no other choice but to end up staying there. Other then that the place was ok but not really much to do there at that resort !
Robert Edward, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed my stay here! Everyone is very friendly making my stay so enjoyable. Diego, Jorge, and Yair were very friendly and helpful at the water sports section. Adrian and Abel were two of our favorite bartenders, our entire experience wouldn't have been the same without them! I will definitely be returning thanks to my experience with them!
Cindy Anai, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Had a great time at the resort, it was beautiful and perfect for days spent at the pool and the beach!
Lee, 4-night family trip
Verified Expedia guest review

4/10 Fair

Moisés, 5-night trip
Verified Travelocity guest review

8/10 Very Good

Sara, 5-night trip
Verified Expedia guest review

10/10 Exceptional

MY HUSBAND AND I HAD A GREAT TIME! WE WAS THERE CELEBRATING MY 49TH BIRTHDAY! WE WILL BE BACK SOON!
Tamika, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property and friendly and helpful staff.
Bianca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Na
Bianca T, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort was very clean and courteous ,
Adrian Leonardo, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel can become very expensive due to charge of every meal.
Suzette, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Na
Eduardo, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for family vacation
Tracy, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice restaurants, exceptional rooms - large, clean, modern. Staff excellent.
Henry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

CARY, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Loved the resort! Everything was great
Bret, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

View
Leszek, 7-night family trip
Verified Expedia guest review

4/10 Fair

First thing you should know is that this resort is a time share, a detail I only discovered during check-in after booking through Travelocity.com. I advise against engaging in the time share option, even if tempted by a deal. While the lobby was lackluster compared to other resorts I've visited, the junior suite was acceptable, albeit lacking a microwave. Opting for an all-inclusive package is essential. The dining experience was abysmal, requiring reservations for every restaurant except the God-awful buffet. Breakfast was passable but limited. Staff were generally pleasant, except regarding time share matters. Room service operating 24/7 was a positive, but overall quality of food was lacking, including desserts. I unequivocally would not return. Additionally, the resort's location offered little in terms of nearby activities, situated in a somewhat unsafe-looking city area with constant traffic and sirens. Unlike most resorts, there was a lack of entertainment options, and restaurant were not all open at the same time, so you couldn't even try all of them. The necessity to sign receipts for all-inclusive services defied logic. If you have a choice do not choose Villa Del Palmar.
Verified Travelocity guest review

4/10 Fair

LaTonja, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Property is in excellent conditions. Two things to be aware of - this site has 2 different options one is an ALL inclusive package, the other is ROOM only!!! Please make sure to pick the one that fits the best For you and don’t rush choosing the right option for you & family. I went on a birthday trip and I accidentally booked the only that only the room, after trying to communicate with the hotel staff a few times found out the day before arriving to Cancun that the package I chose wasn’t all inclusive- once at the facility they offered me the all inclusive for $900 more…which we refused. Instead we bought tours with food included. Another thing is, if you would like everything walking distance or with public transportation nearby DON’T do the Punta Sam area. Is nice for relaxing if you’re doing the all inclusive and not planning to do any tours, this is an excellent option for you. Also the ferry to Isla Mujeres is right next to the hotel which was a plus. Not bad for being our first time in the area but would’ve done another area with more transportation options and/or walking distance places. Hoping my review helps!
Tania Cruz, 4-night romance trip
Verified Expedia guest review

6/10 Good

Hotel location and property is very nice. I usually add all the point while taking decision on the stuff. Here are points consider before selecting this. 1- all inclusive is not good, if you are on all inclusive the average delay is 45 min which they asked but it can go up to 2 hours 2- all inclusive you can order 2 dishes per person 3- location is far from downtown and hotel zone 4- very expensive to use there service 50usd per person 5- enforce tip system for everything. Where as i stayed in Riu they don’t even ask 6- i asked for blanket and they never give me. 7- try to sell their new property. 8- property is congested too. Not like others where you can enjoy. 9- even hotel pick up and drop is 50usd Positive point: nice but congested property, food is really good. Negative Points: service, staff is not polite, all-inclusive is trap.
Hassan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sittina, 6-night trip
Verified Orbitz guest review