10/2 Rossz
2025. augusztus 25.
Terrible Experience
I really hope my absolutely terrible experience will help others open their eyes before they book a trip or stay with this hotel.
It is a long story, but let me briefly put it this way, and in the words of one of the guides I used (through the hotel), "In Egypt, you are NOT a tourist; you are an ATM." He couldn't have been more correct. Here are a few of the terrible experience I had at this hotel:
- Photos they put on the Internet are misleading. I booked a room that was supposed to open on the pyramids. It opened on the slams. I was told I had to go to the roof to see the pyramids.
- I hired two guides (through the hotel): one was rude and unprofessional; he would leave my and my kid behind and just wander on his own. The second one left us after two hours claiming that was everything you could see in Alexandria. I had to pay the chauffeur (hired through the hotel too) to take us to a few extra places (on top of what I had already paid them).
There were more problems, but I am running out of characters allowed, but lets just say when I complained to the owner he just told me "go drink from the sea" in the nicest way possible.
I would NOT stay at this hotel even if it was the last one on North Africa. I hope you think twice before you do, too.
They will take your money and send you to the street! You are nothing more than an "ATM" to them!
Abdelhak
Abdelhak, 4 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés
