Granted, it was Saturday night and a full hotel. However, the upstairs room was so noisy, outside and in, that it required earplugs for sleep. Also, oddly, the room AC was mounted so high above the bathroom counter that it couldn’t be adjusted from high cool and the bed had only one thin blanket. And, the pillows!! Sofa pillows, hard as rocks— never experienced anything like that in 50 years of travel.
Front desk lady was very nice, although short staffed.
Suggesting a makeover for this place.