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Hotel Sombra del Agua

3.5 star property
San Cristóbal de las Casas hotel with spa and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Sombra del Agua

Smart TV
Deluxe Suite, 2 Double Beds | Terrace/patio
Suite, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels
Classic Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Smart TV
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Conference center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding
  • Free self parking
The price is $79
includes taxes & fees
$67 per night
Jan 22 - Jan 23

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Living area | Smart TV

Family Room

Highlights

Air conditioning
Heating
Smart TV
Sofa bed - single
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Classic Room, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Terrace/patio

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Terrace/patio

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Terrace/patio

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

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Building design

Casa del Alma Hotel Boutique & Spa

Spa
Airport transfer
Free parking
Free WiFi
9.6 out of 10, Exceptional, (259)
The price is $104
includes taxes & fees
$89 per night
Jan 8 - Jan 9
Casa del Alma Hotel Boutique & Spa
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About the neighborhood

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Foro Cultural Kinoki - 6 min walk
  • Santo Domingo Handicraft Market - 8 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Mezcalito - ‬1 min walk
  • ‪Café Bar Revolucion - ‬1 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Baruva Food&Drinks - ‬2 min walk
  • ‪Casa de Ahn - ‬1 min walk

About this property

Hotel Sombra del Agua

Hotel Sombra del Agua is a great choice for a stay in San Cristóbal de las Casas. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a garden. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited
    • Free offsite parking within 262 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1907
  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Reception hall
  • Colonial architecture

Accessibility

  • Front entrance ramp
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Tile flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 300 for adults, and MXN 120 to 180 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Sombra del Agua offer free cancellation for a full refund?
Yes, Hotel Sombra del Agua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sombra del Agua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Sombra del Agua?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Sombra del Agua?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Sombra del Agua and nearby?
Hotel Sombra del Agua has a spa and a garden.
Are there restaurants at or near Hotel Sombra del Agua?
Yes, there's an onsite restaurant.
What's the area around Hotel Sombra del Agua like?
Hotel Sombra del Agua is in Zona Centro, a short 1-minute walk from Mesoamerican Museum of Jade and 3 minutes' walk from San Cristóbal de las Casas Cathedral. Travelers recommend the hotel for its central location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very pleasant stay, great location, was comfortable, and had everything I needed.
Matthew, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic but can be noisy
Wonderful historic hotel holding the best restaurant in the area. A but noisy in the am and defiantly noisy Saturdsy night
Truett, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angelica, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place is sweet with a real touch of authenticity. "The dinner was Amazing!" It was a true experience of "fine cuisine" and the service was great, thanks to Andrea.
Eric, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Property and staff are nice. Parking situation is not ideal even for taxi and tour pick ups. Food was great. Overall great place.
Mario, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It will be nice to have coffee tea in the brewer in the room and enjoy it in the Terrace
Helga, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, staff was very friendly and helpful. The facility had a great restaurant and bar. The hotel was very pretty and safe. Located walking distance from everything. I would definitely recommend!
Leticia, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel in the center of San Cristobal, great design and adaptation to a colonial building, walking distance to the city center.
RAFAEL, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was in the heart of the city. Everything needed as far as food and entertainment was walking distance. Very clean and well kept. Would definitely recommend
juan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was beyond helpful and the hotel was beautiful and clean’
BRENDA, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Nice option in downtown, close to the main areas of the city
Sal, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it
Danette, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff, excellent restaurant and very centric. It's a very comfortable place to stay, clean, nice beds, a little rustic but it's part of the atmosphere of the beautiful town San Cristobal de las Casas is
Laura, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, beautiful hotel. The personnel very polite, and nice. everyone in the restaurant and reception was exceptional, everything very clean.
Maria, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel close to everything. Room was clean and comfy. Would stay again and recommend!!
Raechel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great location and great pleaces
ANTONIO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Este hotel es de los mejores en San Cristóbal, el staff es muy amable y atento nada malo que decir del lugar al contrario es un lugar cómodo tranquilo y se siente un ambiente bastante agradable
Jose, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

The Staff is very friendly
Jorge, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Todo el personal que trabaja ahi son muy amables y siempre atentos a su hospedaje
Sonia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Francisco, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Perfectly located hotel, walking distance from everything, staff was great, vibe was great. Very relaxing courtyard.
Rito, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice and safe
Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Leticia, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Our hotel was full of ants. We left the hostel and still had ants crawling on us. They didn’t clean the room before we used it. The trash was full from the previous person.
joyce, 3-night trip
Verified Expedia guest review

General property information

Travelers Say
"At night the fireplaces were lit and it looked like beautiful people dining and having a good time."
Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM