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Staybridge Suites London, an IHG Hotel

3.0 star property
Westminster hotel with indoor pool and 24-hour fitness

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites London, an IHG Hotel

BBQ/picnic area
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Non-smoking
  • Pet friendly
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store
  • Microwave in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is $95
includes taxes & fees
$81 per night
Jan 12 - Jan 13

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Jetted Tub

Highlights

Private indoor spa tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 328 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 700 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 500 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 328 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

Homewood Suites London Ontario

Pool
Free breakfast
Pet friendly
Free parking
8.6 out of 10, Excellent, (1000)
The price is $107
includes taxes & fees
$91 per night
Jan 12 - Jan 13
Homewood Suites London Ontario
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About the neighborhood

Map
824 Exeter Road, London, ON, N6E1L5

What's nearby

  • White Oaks Mall - 16 min walk
  • Victoria Hospital - 6 min drive
  • Covent Garden Market - 10 min drive
  • Budweiser Gardens - 10 min drive
  • University of Western Ontario - 14 min drive

Getting around

  • London, ON (YXU-London Intl.) - 17 min drive
  • London Station - 15 min drive
  • London, ON (XDQ-London Train Station) - 15 min drive
  • Ingersoll Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Babylon Pizza and Shawrma - ‬19 min walk

About this property

Staybridge Suites London, an IHG Hotel

Staybridge Suites London, an IHG Hotel puts you within a 15-minute drive of University of Western Ontario. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Spanish

At a glance

DONE

Hotel size

    • 117 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This property enforces quiet hours from 11:00 PM to 8:00 AM
    • For more details, please contact the property using the information on the booking confirmation
    • A deposit will be applied when reservations are made with a debit card.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (17 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Coffee/tea in a common area
  • Gas grills
  • Free reception (select days)
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Mini golf
  • Grocery/convenience store

What to do

  • Mini golf

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (226 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Bicycle parking
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per accommodation, per day

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to January 29 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 21 2024 to January 4 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

Also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Frequently asked questions

Does Staybridge Suites London, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites London, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites London, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11:00 PM. The pool will be unavailable from December 16 2024 to January 29 2025 (dates subject to change).
Are pets allowed at Staybridge Suites London, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites London, an IHG Hotel?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Staybridge Suites London, an IHG Hotel?
Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Staybridge Suites London, an IHG Hotel and nearby?
Staybridge Suites London, an IHG Hotel has an indoor pool and a 24-hour fitness center, as well as a picnic area.
Does Staybridge Suites London, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Staybridge Suites London, an IHG Hotel like?
Staybridge Suites London, an IHG Hotel is in Westminster, a short 16-minute walk from White Oaks Mall.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Gwen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent breakfast which is a huge plus for my hubby! Lovely clean, room.
Rebecca L, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas stay while visiting family
Very nice hotel. Clean and comfortable. Would return to this facility in the future
Laura-Ann, 1-night trip
Verified Hotels.com guest review

6/10 Good

not awful not great
new front desk person in training. he did a good job although slow and seemed unsure. I figured due to still being in training room was decent for one night, but definitely needed updating. stains on bedding, ceiling needed repairs etc. tv didnt have any good choices. I was there the night before surgery so i wish it was more relaxing of a stay. Pantry was very low on stock as well.
Bev, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel had been recently upgraded and rooms were very nice. We were upgraded to a two room suite which was a bonus, but one room had no alarm clock and the hair dryer was broken and for three tvs, there was only one remote. The lady at the front desk was very helpful and very courteous.
Lindsay, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Tina, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible customer service, terrible experience.
I have been travelling for 35 years. Without question, the worst customer service experience I have ever had. Upon discovering my room did not have a blackout curtain I advised the front desk. I asked to be moved to another room and was told they were sold out and unable to move me. I told her I cannot stay in the room without the curtain and would therefore require a refund. She asked me to wait to talk to the manager. I refused, saying if no rooms are available, I won't negotiate this. I went down to get my refund. She said she would not do that. I asked to speak to the manager and now she says no manager is available. I told her I just want a refund, once again she refused. She then says maybe I can find you a room. I said no, you clearly told me you did not have a room, so that ship has sailed. Once again, I asked to speak to the manager, she said he was unavailable- I said, wasn't he available ten minutes ago? Now that I want a refund he's not around? Clearly, she was lying to me, which was very disappointing. Fed up, I stood my ground and requested a refund. Once again, she refused. I could go on, as this incident escalated from there.. Lastly, the Booking site said the hotel was under renovation until October 28th- not true, it is still under renovation and not in great shape. More misinformation...terrible management team, terrible customer service. I would not stay here if you paid me to do so.
Mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Brenda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotels would recommend to anyone
Laura, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Marlyn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

It was terrible trying to open the doors. You have to push 3 or 4x before it will open.
Kingsley, 2-night trip
Verified Expedia guest review

8/10 Very Good

Clean, quiet with lousy TV.
Very goid stay hiwever because of renovations the pool was closed rooms well equipped and clean. The TV is not good. It's not a smart TV and only has about 10 channels...most were news channels. Need to update the TV'S....What a pain dealing with old outdated technology. Otherwise nice stay just glad it was for only 1 night.
Deloures, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pool was under maintenance - not happy about that
marsha, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

Good property. Nice, clean rooms. Good area we felt safe there.
Bruce, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

I really liked the fact that i was given a newly renovated room. It was clean and fresh smelling. Its nice to not have old carpeting to walk on.
Lori, 2-night trip
Verified Expedia guest review

8/10 Very Good

I love the consistency of Staybridges. The small things that matter like good coffee, well appointment mini kitchens and good quality (dove) body wash/hand soap etc. The food is always so goo and staff so friendly and welcoming. That said, this property (London) was in need of an update in the room. It feels old and dark.
Patricia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

lisa m, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I especially appreciated having two choices of eggs. We like plain eggs without vegetables, meat and cheese. Thanks for providing that and an omelette withe peppers for those who prefer that.
Christopher, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ameena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathalie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

geng, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Davang, 1-night trip
Verified Expedia guest review

8/10 Very Good

Staff was exceptionally nice rooms were good except that the hotel was going through renovations location was great
Angela, 3-night family trip
Verified Expedia guest review

General property information

Travelers Say
"The outside of the building and common areas are great."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM