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Hotel Universo

3.0 star property
City-center hotel within walking distance of Historic Centre of Florence

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Universo

Deluxe Room | Minibar, individually decorated, individually furnished, desk
Interior
Front of property - evening/night
Superior Double or Twin Room, View | Room amenity
Deluxe Room | Bathroom | Hair dryer, slippers, bidet, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • Bathtub or shower

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, View

Superior Double or Twin Room, View | Minibar, individually decorated, individually furnished, desk

Superior Double or Twin Room, View

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, individually decorated, individually furnished, desk

Classic Double or Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Minibar, individually decorated, individually furnished, desk

Classic Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, individually decorated, individually furnished, desk

Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, individually decorated, individually furnished, desk

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Bidet
Private bathroom
Minibar
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 12 min walk

Getting around

  • Florence Airport, Peretola (FLR) - 23 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Porta al Prato Station - 15 min walk
  • Unità Tram Stop - 1 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk

Restaurants

  • ‪Vyta - ‬2 min walk
  • ‪Shake Cafe - ‬1 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬2 min walk
  • ‪Giglio Rosso - ‬2 min walk

About this property

Hotel Universo

When you stay at Hotel Universo, you'll be in a fantastic location, just a 5-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Also, Cathedral of Santa Maria del Fiore and Pitti Palace are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Unità Tram Stop is steps away and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 48 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Renovations and closures

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 48 per night

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1SHCBGE33

Also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Is Hotel Universo currently open?
This property is closed from November 4 2024 to December 31 2025 (dates subject to change).
Does Hotel Universo offer free cancellation for a full refund?
Yes, Hotel Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Universo?
Yes. Self parking costs EUR 48 per night.
What are the check-in and check-out times at Hotel Universo?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What's the area around Hotel Universo like?
Hotel Universo is in Santa Maria Novella, a short 1-minute walk from Unità Tram Stop and 7 minutes' walk from Cathedral of Santa Maria del Fiore. Travelers love the hotel's prime location.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

The hotel is located on a large piazza with many restaurants and an excellent gellateria and Basilica steps away. The piazza is very loud the Friday night we stayed but earplugs were the trick. Not many amenities, no breakfast, but nearby cafes provide pastries, sandwiches, and espresso. Ten minute walk to the train station terminal.
Martin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

I only recommend one night stay
Josue, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was in a great location within walking distance from the train station. The room was fantastic. Had the room with a view of the square. Only thing was that there was no continental breakfast. For the price it could be added.
David, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Everything was excellent, except: Nothing in the room (coffee, etc) Some things are falling apart and lack maintenance. Very complicated to get to by car and park. Parking garages will take your car to another location and may change the price overnight without notice. Get a quote in writing. Again staff was awesome, very helpful and polite and willing to go the extra mile.
Xavier, 2-night trip
Verified Expedia guest review

6/10 Good

Not bad
Carlos, 1-night trip
Verified Expedia guest review

4/10 Fair

Very dirty. My room smelled of urine. Only redeeming quality is the location.
Alyssa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Tyler, 1-night trip
Verified Hotels.com guest review

6/10 Good

Need to be more friendly, cleaner, and offer some coffee for heaven’s sake!!!
Donnell, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed the wonderful view over the piazza
Sudheer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean, 2-night trip
Verified Hotels.com guest review

6/10 Good

Cindy, 2-night trip
Verified Expedia guest review

6/10 Good

Jarred, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Recommend
The hotel is well located. The personal is friendly
Maria, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom stinks of cigarette smoke, air conditioner in poor condition, overall was just good for us as it was a 1 night stay so mostly out and about.
Rhiannon, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Megan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Firenze Pisa
The room was l ocated on the 3.5 floor, there were stairs to go up from the 3rd floor or come down 1/2 a floor from the 4th, hard to explain. The room was older than expected and the plumbing in the bathroom sink was clogged
sergio, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Had a really large, unique room. Everything was very nice. Can be a little loud at night, but that’s to be expected in an area like this. Only cons: shower was a bit small for someone with wide shoulders. They lock the doors at a certain time every night and getting in/out can be a hassle. But overall would stay again.
DAVID, 2-night romance trip
Verified Expedia guest review

6/10 Good

Location great. But room very minimal. No mirrors in the main part of the room; air conditioning sparingly; no room safe.
BARBARA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a decent hotel at prime location. Services are nice, room is small and not fancy but clean. Overall, I’d recommend this and would return.
Duong, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Friendy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fayez, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pretty close to everything
JUANJO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

No view from balcony But everything good
John, 1-night trip
Verified Hotels.com guest review