Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 11 min drive
Jacksonville International Airport (JAX) - 28 min drive
St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
Jacksonville Station - 22 min drive
Free area shuttle
Free shopping center shuttle
Restaurants
Chick-fil-A - 3 min drive
The Cheesecake Factory - 3 min drive
P.F. Chang's China Bistro - 3 min drive
Panera Bread - 2 min drive
Chipotle Mexican Grill - 15 min walk
About this property
Sheraton Jacksonville Hotel
Sheraton Jacksonville Hotel puts you within a 10-minute drive of St. Johns Town Center and Mayo Clinic Florida. Guests can take a dip in the indoor pool or grab a bite to eat at BC Grill, which serves breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a garden. Fellow travelers love the helpful staff and location.
Languages
Bulgarian, English, Russian, Spanish
At a glance
Hotel size
159 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Offsite
Free area shuttle within 3 mi
Free shopping center shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Free local shuttle
Children's menu
What to do
Golf lessons nearby
Hiking/biking trails nearby
Working away
24-hour business center
5 meeting rooms
Computer station
Conference center (9047 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
24-hour fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop mattress
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hydromassage showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
Microwave (on request)
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
BC Grill - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18.00 per person
Late check-out can be arranged for an extra charge of USD 100 (subject to availability)
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jacksonville Sheraton
Jacksonville Sheraton Hotel
Sheraton Hotel Jacksonville
Sheraton Jacksonville
Sheraton Jacksonville Hotel
Quality Suites Oceanfront Hotel Jacksonville Beach
Sheraton Jacksonville Hotel Jacksonville
Jacksonville Sheraton
Sheraton Jacksonville
Sheraton Jacksonville Hotel Hotel
Sheraton Jacksonville Hotel Jacksonville
Sheraton Jacksonville Hotel Hotel Jacksonville
Frequently asked questions
Does Sheraton Jacksonville Hotel offer free cancellation for a full refund?
Yes, Sheraton Jacksonville Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Jacksonville Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Jacksonville Hotel?
Yes, pets stay free.
Is parking offered on site at Sheraton Jacksonville Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Jacksonville Hotel?
Check-in start time: 3:00 PM; Check-in end time: 3 AM. Check-out time is noon. Late check-out is available for a charge of USD 100 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sheraton Jacksonville Hotel?
No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.
What is there to do at Sheraton Jacksonville Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Sheraton Jacksonville Hotel?
Yes, BC Grill offers alfresco dining and garden views.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 19, 2025
Brittany
Brittany, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Was nice and clean
Lanh
Lanh, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 14, 2025
Christina
Christina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2025
Kent
Kent, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 11, 2025
ghian
ghian, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 10, 2025
Carey
Carey, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2025
April
April, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Christina
Christina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Christina
Christina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Christina
Christina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Christina
Christina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Christina
Christina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Christina
Christina, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2025
Great hotel
They were fast, friendly, and sociable. I liked the neighborhood because it was clean, quiet, and near food and gas places. The room was beautiful. I loved that they had hand soap and lotion in the bathroom. The only that would have made it better was a balcony. I would visit again.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Jahmel
Jahmel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Melinda
Melinda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
Laura
Laura, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 2, 2025
Room was clean, and service was excellent. Walls are a little thin, but not terrible. I enjoyed my stay
Jordan
Jordan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2024
Julie
Julie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
Up all night
Hotel was great, room was spacious and comfortable. Aside from my husband snoring all night there was loud voices at 2:00 - 4:00 in the morning. I couldn’t tell if it was coming from the room below us or beside us.
I finally called the front desk and asked if anyone had complained about the loud voices. He said no and I couldn’t believe it!! But, apparently he did and they eventually quieted down. I think I slept for about 3 1/2 hours.
Marjorie
Marjorie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
joseph
joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Very comfortable holiday stay
Staff was very helpful & friendly. The room could have been cleaner (trash items on the floor from previous guest). Good location. Nice room.