We moved to the Icon after we found the beds in our first hotel to be extremely hard and uncomfortable. The Icon touts that they use only Hastens beds which are hand-made and provide superior support and comfort. Quite honestly, the bed was nothing special; it was just as hard as the one at the hotel where we first stayed. Our room was small and had a sloped roof which became a hazard when getting out of one side of the bed. Though there were wine glasses and a corkscrew, the refrigerator was empty; every other hotel on our trip provided snacks, beer, wine, juice and water. With the exception of one woman who worked the front desk, had a bubbly personality and helped us procure dining reservations, there was absolutely nothing special about the Icon. Very ordinary.