The hotels location is amazing, you csn find easily Metro and bus station. Also, by few minutes walk you can get to the Colosseum, Trevi Fountain, etc.
Friendly, helpful stuff, doing everything for the guests. They have gluten free option for breakfast- not just one slice of bread, but a whole basket of goods. Amazing. My sister asked for lactose free milk-they didnt have, but within a few minutes they went for a shop and got it for her.
The only thing which can be better is the thickness of the walls and window- you can hear quite well when your neighbour arrive or the ambulance cae from the window. Other than these, I would highly recommend.