Austin-Bergstrom Intl. Airport (AUS) - 19 min drive
Austin Station - 21 min walk
Downtown Station - 11 min walk
Plaza Saltillo Station - 23 min walk
Restaurants
Velvet Taco - 2 min walk
Perry's Steakhouse & Grille - Downtown Austin - 1 min walk
The Iron Bear - 2 min walk
1886 Cafe & Bakery - 4 min walk
Comedor - 2 min walk
About this property
citizenM Austin Downtown
CitizenM Austin Downtown puts you in a great location, within just a 10-minute walk of Sixth Street and Lady Bird Lake. Guests can take a dip in the outdoor pool or grab a bite to eat at canteenM, which serves breakfast, lunch, and dinner. Also, Texas State Capitol and Austin Convention Center are within a 15-minute walk. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Downtown Station is 11 minutes away.
Languages
English
At a glance
Hotel size
344 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
2 bars/lounges
Restaurant
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Television in common areas
Communal living room
Fitness center
An outdoor pool
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
iPad
IPod docking station
43-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Freshen up
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 21.00 per person
Late check-out can be arranged for an extra charge of USD 69 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:30 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin
Frequently asked questions
Does citizenM Austin Downtown offer free cancellation for a full refund?
Yes, citizenM Austin Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at citizenM Austin Downtown?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at citizenM Austin Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at citizenM Austin Downtown?
Sorry, there's no onsite parking at citizenM Austin Downtown.
What are the check-in and check-out times at citizenM Austin Downtown?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.
What is there to do at citizenM Austin Downtown and nearby?
CitizenM Austin Downtown has 2 bars and an outdoor pool, as well as a fitness center.
Are there restaurants at or near citizenM Austin Downtown?
Yes, there's an onsite restaurant, canteenM.
What's the area around citizenM Austin Downtown like?
CitizenM Austin Downtown is in Downtown Austin, a short 2-minute walk from Sixth Street and 9 minutes' walk from Lady Bird Lake. Our travelers say the local area is very central.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 6, 2025
Sierra
Sierra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
LOVE CitizenM
Love this hotel. Great aesthetic, always global travelers passing through. Rooms are futuristic and efficient and controlled by an iPad
James
James, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 4, 2025
Not my thing. Nice but too small.
Wasn’t my cup-of-tea. The room was box-sized just wide enough for the length of a king bed. Toilet and shower combined into a nice wet-bath. No coffee maker or complimentary water and the comfort and tv settings were on an ipad that I didn’t use. The pics certainly didn’t feature a good idea of the room size. I’m sure anyone under 35 would find that it slays.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Awesome!
Great views and a very nice hotel in general!
Diamonique
Diamonique, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Margie
Margie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Josh
Josh, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 4, 2025
Comfy
Did not like the fact that they advertise valet and there is none.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
anthony
anthony, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 31, 2024
KELEEN
KELEEN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Great hotel
Great hotel in a perfect location - we have been back and will use this hotel again in future.
Calum
Calum, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Great hotel
Excellent location, easily walkable to anywhere you want to be. The hotel is quite new and very well looked after and exceptionally clean. Rooms are small, but you get comfortable beds, great rates and convenient facilities in exchange.
Carla
Carla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
mCitizen Austin
Room was cozy and clean. The location was perfect and super convenient access to anywhere downtown.
Anny
Anny, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Cassandra
Cassandra, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
DANIEL
DANIEL, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Abdulrahman
Abdulrahman, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Super clean & Compact for Efficiency
Super clean! Small room was perfectly laid out with storage cubbies so everything was convenient and organized. I was less stressed over where all my things were in a smaller area than average hotel. The cleanliness of the room made a big difference.
Bessie
Bessie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 26, 2024
Downtown
The art and aesthetic of the hotel very new age, millennial. No coffee in the room available. My cruise room was bigger than what we stayed in. That is what the room set up is like. Most of the staff is courtesy.
Emily
Emily, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 22, 2024
Very loud
Very clean and up to date. It was very loud. The walls are thin and you can hear everything. We were on the 15th floor and you could hear everything outside. Sleep was hard to get because of the noise.
Jackie
Jackie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Fun and funky location
First stay at this hotel chain. Cute, funky decor and cute hotel rooms. Check in and out was easy. Rates were great for a prime weekend.
Christi
Christi, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 22, 2024
Smallest room ever
It was fine. For a 4 star hotel, it was absolutely ridiculous. There was barely enough room to walk anywhere. The bed was against 3 walls. I’m not sure what I paid for but it was basically the size of a bed + bathroom. Was not worth the money. Self service check in required a person to help. Sure it was clean and a nice location, but one room isn’t even big enough for two people. Save your money or stay somewhere else for this price point. Felt like I got robbed.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Travis
Travis, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 19, 2024
Eastin
Eastin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Gregory
Gregory, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Dana
Dana, 3-night trip
Verified Hotels.com guest review
6/10 Good
Dec 14, 2024
One night only
Not what I expected. Definitely a one night only hotel, more hostel than hotel. The room was 8’x24’ at best. The king bed spanned the entire width of the room. As I am 6’6” my feet were on the far wall or my head was resting against the headboard. Other issue is that the person sleeping next to the window would have to crawl over the other person to get out of bed.it was very clean and a great location but just not for the two of us.