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W Austin

4.5 star property
Luxury hotel with 2 bars/lounges, near Moody Theater

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Austin

Breakfast, lunch and dinner served
Front of property
Outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
55-inch Smart TV with cable channels, Netflix, pay movies

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Spa
  • Bar
  • Pet friendly
  • Pool
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The price is $308
includes taxes & fees
$263 per night
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed, Non Smoking, Lake View (View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Lake View (View)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View (Corner)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking, Lake View (Corner)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Terrace, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View (Corner)

Suite, 2 Bedrooms, Non Smoking, City View (Corner) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Non Smoking, City View (Corner)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 1128 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 1307 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, Lake View (Corner)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
  • 1796 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View (Corner)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking, Pool View (Corner)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 576 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking, Lake View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 839 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (View)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (View)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Corner)

Room, 1 King Bed, Non Smoking (Corner) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Corner)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 576 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner (Mobility Accessible, Tub)

55-inch Smart TV with cable channels, Netflix, pay movies

Suite, 1 Bedroom, Corner (Mobility Accessible, Tub)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 576 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $264
includes taxes & fees
$226 per night
Dec 24 - Dec 25
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About the neighborhood

Map
200 Lavaca Street, Austin, TX, 78701

What's nearby

  • Moody Theater - 1 min walk - 0.1 km
  • Sixth Street - 9 min walk - 0.8 km
  • Austin Convention Center - 10 min walk - 0.9 km
  • Texas State Capitol - 17 min walk - 1.4 km
  • University of Texas at Austin - 4 min drive - 3.4 km

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive
  • Austin Station - 17 min walk
  • Downtown Station - 11 min walk
  • Plaza Saltillo Station - 26 min walk

Restaurants

  • ‪Rain - ‬3 min walk
  • ‪Oilcan - ‬3 min walk
  • ‪Coconut Club - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪RA Sushi Bar Restaurant - ‬4 min walk

About this property

W Austin

W Austin features a rooftop terrace and puts you just steps from Moody Theater. You can visit the spa to indulge in hot stone massages, facials, or aromatherapy, and Serenade serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff. Public transportation is close by: Downtown Station is just 11 minutes by foot.

Languages

English, Spanish

At a glance

Hotel size

  • 251 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi and wired internet access in rooms*

Parking

  • Secured covered onsite valet parking (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • Yoga classes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (780 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

AWAY Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Serenade - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Living Room Bar - Onsite lobby lounge. Open daily.
2nd & Roast - This coffee shop serves breakfast only. Open daily.
Blue Room - Onsite cocktail bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 11.00 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 29 to 32 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Parking

  • Covered valet parking costs USD 60 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin

Frequently asked questions

Does W Austin offer free cancellation for a full refund?
Yes, W Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at W Austin?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at W Austin?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 100.00 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at W Austin?
Yes. Valet parking costs USD 60 per night. Electric vehicle charging is available.
What are the check-in and check-out times at W Austin?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at W Austin and nearby?
Have fun with nearby activities like cycling, hiking, and kayaking. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. W Austin also has 2 bars and a 24-hour health club, as well as spa services and a garden.
Are there restaurants at or near W Austin?
Yes, there's an onsite restaurant, Serenade.
What's the area around W Austin like?
W Austin is in Downtown Austin, a short 9-minute walk from Sixth Street and 10 minutes' walk from Austin Convention Center.

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful place , excellent staff, clean and comfortable. Couldn’t ask for a better experience.
Robert, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Downtown Austin Urban Luxury
2-night trip
Verified Hotels.com guest review

6/10 Good

Great location if you’re going to concert at Moody Theater. But I feel like hotel is overpriced. Our room floor felt dirty and there towels felt like sand paper. The bar area down stairs is nice.
SHANNON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jennifer, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Thomas, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Major construction at hotel, not great room, door left open after cleaning staff in
4-night trip
Verified Hotels.com guest review

6/10 Good

Carla, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

There was no mention the property was under construction. Temp front desk, no proper lobby or restaurant and pool was just a night club with 20 something’s hanging around the pool edges with drinks and pounding music. Seems it is leased out to a separate entity because could not even get ice from them when no ice machines working on floors. Guess a lot of this speaks to Austin in general. Definitely feel the squeeze on consumers and if you want something good you will have to pay, and I mean pay pay pay. For the hotel, probably should have been me doing due diligence and phone ahead to check things like construction.
Darrell, 3-night family trip
Verified Expedia guest review

6/10 Good

I was a bit disappointed in the way renovation/construction interfered w/my expected 5 star stay. I had no "W" experience other than the roof top pool all at extra cost. The previously beautiful street level is caged and boarded up. You enter via service elevator behind the valet stand. Extension chords running through water everywhere, trash. The hotel was dingy. WiFi was spotty. Waited 40 minutes for car/valet/with two dogs and luggage. Rooftop pool and surroundings were dingy from parties. From the room cost, parking and additional fees and the fun money I chose to fork out up at the pool it was a $1k night for a "motel" experience.
Thomas, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Property is under remodelation, there is no lobby and they charge a full rate
Rodolfo, 1-night trip
Verified Expedia guest review

4/10 Fair

Not good. Construction everywhere.
Jason, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

good
Mauricio, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

There is construction going on so once this completes things will be a better.
Julie, 3-night family trip
Verified Expedia guest review

6/10 Good

W Austin disappointed
Front desk customer service was pretty bad. Not pleasant, welcoming, nada! Didn’t even seem like they cared if we were there or not. Stayed in some other hotels in the area and customer service experience was top notch.
Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

laura, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

there are many better options nearby
no mention of being under renovation. the staff are unattentive, no one answers room service or concierge. understand renovations are needed but you should warn ppl, im done with W hotels
Benny, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Angela, 2-night trip
Verified Hotels.com guest review

2/10 Poor

More Motel than W hotel
Lobby is under construction so you have to enter via a service elevator. Pool was murky and disgusting looking, rooms were dated, found out because of the above they were selling off rooms for alot more than i paid. Rooms are dated and being periodically updated but just so many better hotels. Overall an underwhelming and disappointing stay
Panos, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved the distance to ACL!!
LAURA, 2-night trip
Verified Expedia guest review

10/10 Exceptional

property was under construction but well disguised and very clean. We were met by staff at the entrance, lead us to check-in and our room. Booked last minute due to an event cancellation, staff was very friendly and accommodating.
Chelsea, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Under construction. Access was through narrow winding hallway. Flooded entry so had to walk through a puddle to get out and in. Had to switch elevators to get to our room from downstairs. Toiletries were dirty, dispenser broken. I wouldn’t stay there again.
Albert, 1-night trip
Verified Expedia guest review

4/10 Fair

There’s no warning that the hotel is going trough renovations. No lobby no upscale bar or restaurant, rooms should be priced much lower until the hotel is fully renovated
Jaime, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was very nice. Con: Bathroom had strong smell of urine and sink area was not clean.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Abhilash, 1-night trip with friends
Verified Hotels.com guest review

General property information

Travelers Say
"Overall, the service and amenities were phenomenal-a superb gym facility."
Reasons to Book
Outdoor Pool & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM