We had the pleasure of staying at this Hotel for 3 nights
As a 4star hotel it punches well above itâs weight
Firstly itâs greatest attribute are their staff
At all levels. From the cleaner the doorman the waiting staff in restaurants & bar & the eloquent front of house guest relations could all not be kinder
The rooms are beautifully appointed. We had a deluxe room on the 4th floor with a small balcony to view the busy street below in the old quarter. A small downside is it can be a bit noisy from the street, due to being in the heart of the old quarter, the sound deadening helps.
The rooms are beautifully appointed & in particular the beds & bedding. The best Iâve ever experienced in comfort & a sanctuary of a busy day out in the frenetic quarter
A plus & minus for the bathrooms. Whilst very elegant & well appointed the shower can spray into general area & make marble floor slippery. For the first few days we accepted this, due to so many pluses within hotel, however on the last night a slip became a little treacherous. We chose to make a complaint & the Hotel & staff were right onto it with many apologies. Well exceeding our expectations the management made a point of extending our room stay for a late check out into the early evening due to our inconvenience & knowing full well we had a late evening train connection This to us was the epitome of customer service, well exceeding our expectations. Special
Mention to Hazel & Aubrey on front desk for making this happen
Review for Peridot Gallery Classic Hotel â Hanoi.
Our stay at Peridot Gallery Classic Hotel was truly exceptional. We were celebrating our 10th wedding anniversary, and the staff went above and beyond to make it extra special â from the thoughtful room decoration with towel swans and rose petals to the surprise anniversary cake waiting on our bed. It was such a sweet and memorable gesture that warmed our hearts.
The hotel itself is stylish, clean, and located conveniently in the heart of Hanoiâs Old Quarter. The staff were consistently polite, warm, and attentive. They even packed us a takeaway breakfast for our early morning flight â another thoughtful touch that we deeply appreciated.
We couldnât have asked for a better place to stay. Thank you, Peridot Gallery team, for your kindness and attention to detail. Highly recommended for couples, special occasions, or anyone who wants a seamless and heartwarming experience in Hanoi.
We stayed again at the Peridot at the end of our trip for one night before heading back to Canada. Beautiful room and bathroom. Great shower, toiletries and storage in the room. Love the comfy beds! Awesome service from the front desk and staff who delivered our luggage to the room.
They have the best buffet breakfast we experienced in our 3 week trip to Vietnam. They make an excellent iced coconut coffee! Would stay ther again.
Beautiful, elegant, totally under-rated hotel. Everything about this hotel was fantastic. The staff, the rooms, the decor, cleanliness. Drinks, food......we couldnt fault it. The only issue (out of the hotels control) was the construction going on next door.
Unfortunately we had to move to a new hotel as we were in Hanoi for 2 weeks but the hotel were fantastic. But, we still went back to use the rooftop bar every evening. The staff made us so welcome and we were gutted we had to move.
We will stay here again though.
We also stayed at the Peridot Grand luxury hotel which is a 5 star, but it wasnt as good as Peridot gallery classic
I have had a wonderful stay at the Peridot. The staff are amazing and provide 5 star service. As a solo female traveller i was made to feel very safe and looked after during my stay. Staff are extremely attentive and kind. The room was so comfy and one of the nicest rooms I've ever stayed in. Breakfast was amazing, lots of choices and amazing views. Location was perfect in a safe area of Hanoi and very central to the main attractions. I wouldn't stay anywhere else in Hanoi. Thank you for a truly wonderful stay!
This hotel exceeded our expectations. The customer service is fantastic, the common areas are very nice and clean, the room was clean and the bed very comfortable. The breakfast was delicious and we had the choice between cooked meals or buffet. Either options were phenomenal! We highly recommend this hotel!