10/4 Megfelelő
2025. január 14.
Great Reception, Room Conditions Need Improvement
While some aspects of the stay were pleasant, there were significant issues that need addressing.
On the positive side, the reception area was very welcoming—comfortable seating, a pleasant aroma, and a clean ambiance. The receptionists were polite and professional, making the check-in process smooth and enjoyable.
However, the experience in the room was disappointing. We discovered cockroaches in the bathroom, which was unsettling. Additionally, the toiletries provided were only sufficient for one person, even though we booked the room for two. Complimentary items like slippers and toothbrushes, which are typically included in hotels of a similar price range, were missing.
The air conditioning was another issue—it stayed at a high temperature and could not be adjusted, leaving the room uncomfortably warm throughout our stay.
While the hotel has potential with its friendly staff and welcoming reception area, the room conditions and amenities need significant improvement to meet expectations.
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