10/2 Rossz
2025. május 26.
Horrible communication, Wrong location!
I never made it to the hotel. The location is not where they say it is and the streets where it is located are very narrow. My Uber driver barely made it up the narrow hills and whwn we got there, we could not find it. I called the hotel and expressed the same dissatisfaction that I just described. I also explained that I have leg issues and cannot walk up and down the hills and that getting an Uber to drop me off will be very difficult. I told them that they avertised their location incorrectly amd should be more honest about where they are truly located.They said they would call me back only to receive a message hours later (after the 3pm check out). Mind you, I called them 2 hours before when I arrived to the city. I then called Hotels.com and reported this issue requesting a full refund with all the details described above.
Jerry
Jerry, 1 éjszakás utazás
Hiteles Hotels.com-vendégértékelés
