Sheraton Boston, a Marriott Hotel

Nice place just annoying with the wifi. Come prepared with your Marriott rewards number so you can get the free wifi. Otherwise it’s multiple phone calls to get the credit to you bill.

I booked last minute because I had a friend recovering from brain surgery at MGH and the price was great as well as the location. I arrived at 10:30 pm and the reception desk upgraded me to a beautiful room overlooking the Charles River - it was magical . Would definitely book in advance the next time and recommend to out of town guests. I was very surprised at the quality of the room and service given the price. This is the way to go.

The staff were faultless at check-in, unlike the room. I phoned ahead of the reservations to state the time I was arriving from New York was going to be later than midnight. My son and I arrived at your hotel at about 1 am and the room was cold. I switched the room heater on the aircon unit to heat the room and had to put up with noise from the unit and every time the room temperature dropped the noise started until the room was back to temperature. The room was unimpressive for the cost. When I went to checkout, I mentioned this at your front desk and was told that I should have called down and maintenance would have attended and if it could not be sorted I would have been moved. Are they really serious that you could not warm the room ahead of arrival? At 1 am in the morning, I am not interested in maintenance coming in to fix a problem that should have been noted by housekeeping and resolved before I arrived, when the room was checked.

Hotel seems dated. Good location adjacent to Pru Center. Small room.

Great late night service/ bathtub shower very slippery