Le Centre Sheraton Montreal Hotel

Front desk service was horrible, hotel room was very average and should not be classified as a Four star hotel. I had to go back to front deck several times, keys did not work, tried to charge for wifi. Room was run down, carpets were warn down, paint was peeling off ceiling in bathroom, shower walls were were lifting off. Had to call service on for tv would not shut off.

Hôtel bien situé mais les chambres font peut avec leur deco et mobilier des années 60 par digne d un Sheraton

Lovely clean beautiful room. Staff were very nice.

All aspects of our stay at the hotel were excellent. My only dissatisfaction was that thee was a scheduled power outage for all in room power from Sunday 9 PM to 5 AM. However, the staff, especially front desk person Nicholas, were as accommodating and caring as possible under the circumstances and the entire power outage experience was handled very well. Concierge and staff were always very helpful and check in and checkout was easy.

Nice hotel and great location. If you book through Hotels.com the front desk people for some reason decide to treat you differently. If you don't book direct it's almost as if you are a peasant. The guy to my left got thanked for being a Marriott member, I didn't even though I am one. The guy to my left also got to participate in the "Green Initiative" where you get points fo going green. I didn't. Not sure why they discriminate, other than that, the location and hotel were nice and whether it's business or personal, this is a place I'd stay over and over again.