Hotel Hendricks

Great hotel with exceptional service! Rooms are clean and sexy. Rooftop is beautiful! Food we only had breakfast at the hotel restaurant and that was good. Every employee we interacted with were so helpful and joyful from the doorman to the reception to the bar tenders and the maintance man. Location was also very central for us. We really enjoyed our stay! Planning to make Hotel Hendricks are NYC go-to stay.

Stayed with the hotel, during checkout I offered to pay all fees with cash and the lady at the front desk answered that everything is included in booking and we are good to go. After coming back home I found out that hotel took couple hundreds dollars without any authorization or recipe, I was trying to resolve situation nicely and they promised to call ma back multiple times but never did that, after contacting they couple times they rejected giving me money back finding different kinds of explorations and mentioned that their employees couldn’t make a mistake and dropped my call, when I called back they just said no. If you wanna keep your money safe stay away from this hotel. From minor problems you will find dust in conners, impatient employees for you to leave to provide room service at 6 pm and amazing view to construction where people are working and can watch you face to face.

Good service. Room and hallways were clean. Water pressure in shower was amazing for NYC. Heating system was a little weird in that the air con would make it too cold then heat would come on and make too hot. Rooftop bar was particularly nice.

The hotel was very nice and clean as well as centrally located. I was definitely not impressed with the attention of the front desk staff. The bartenders were great but they didnt have a lot of basic bar items, didnt have the mix for two of their signature drinks either. Seems like growing pains to me so hopefully it gets ironed out. The decor was nice and it was really clean, which is most important to me.

Great customer service and a comfortable stay in a convenient location.

LOVER our stay here! Located right in between 5th and 6th Ave on 38 so tons to do and see close by. People super friendly!

My stay at the Hendricks Hotel was very very good. Im very satisfied with my stay and ecperience. My ecperience at the restaurant was a great experience. I would definitely consider staying there again.

Lighting of the hotel was very different from what's shown on the pictures - the hotel room was extremely dark. Hotel was generally very clean although the door of the wardrobe in my room was broken and the room was a tight squeeze. We shifted to this hotel on the last 2 nights of our trip thinking that this would be an upgrade from our previous hotel. However, I must say that overall, the extra premium we paid for this hotel was not really value for money given the small room space, dim lighting and a fridge filled with alcohol and beverages that threatened to break every time we opened the fridge.

Hotel and room was big and modern. For me the bed was too soft...but that is personal preference. The bathroom is a good size with good lighting but the shower head wasn't working properly or the pressure wasn't good enough. I was only staying a couple of nights so I didn't mention it. Breakfast on first day was bad...it took so long for it to arrive and then they got it wrong. The 2nd day was much better. At the time the hotel didn't have a restaurant but I believe they are building one. The gym is a good size with good enough equipment.

NICE BOUTIQUE HOTEL WITH NICE AMENITIES AND NICE ROOMS AND BATHROOM.REAT LOCATION AS WELL.