Check-in took forever. We walked in and had one guest ahead of us. There was one person working the desk and he was answering phones and helping those guests before checking in the guests in line. 20 minutes later, we were checked in with a line of 4-5 families behind us. I asked for a mobile key and he told me to do it in the app. I told him I did and the app told me to let him know. Once we got to the room, I was able to request a mobile key, again. Once again, they told me to go to the front desk. Upon going down, the front desk clerk still couldn’t find the request. Late that night, I noticed the mobile key was magically in my app. The room was okay. Nothing to write home about. I did like having a sliding glass door to allow fresh air in, but our neighbor was a smoker, so that was short lived. On day of checkout, housekeeping came to our door at 11am (checkout is at 12pm), and was ready to turn over our room. Our keys were also deactivated before checkout, so one of us had to stay in the room while hauling our stuff to the car. Would we stay here again? Maybe if there were not other options.