10/6 Jó
2025. május 27.
Disappointed - Needs Major Renovation
I stayed here over Memorial Day weekend and paid $274 for two nights in a room with two queen beds. While the staff were genuinely kind and helpful, the overall condition of the hotel was disappointing — especially for a property associated with the Wyndham name.
The room itself was very outdated: Popcorn ceiling, a broken table that felt unstable, carpet had a strong musty odor, the walls smelled old, almost like a lingering smoke smell from years ago, no toilet paper holder in the bathroom, the bathroom was very old (outdated fixtures and tile) — though at least it was clean. The room door had visible cracks, didn’t align properly, and felt poorly sealed. On top of that, the side entrance door was broken — it had no card reader or security system, and was simply propped open with a rock. That’s a serious safety issue, especially for families or solo travelers. Check-in was another downside. The hotel registration system was extremely slow, which led to long wait times and understandably annoyed customers. I felt bad for the front desk team who were clearly doing their best with a system that was out of their control. Hopefully, Wyndham’s IT team sees this and updates the system for a faster, more efficient check-in process. I didn’t try the continental breakfast, so I can’t speak to that. The beds were OK — not uncomfortable, but nothing special either.
Overall, I was expecting much more from this property given the brand. With some real investment in updates and securit
Jocelyn
Jocelyn, 2 éjszakás utazás barátokkal
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