First impressions, rang receptionist as asked then was left waiting outside of the apartment in the rain for 20 minutes. When he did arrive, seemed very confused and unsure of what he was doing/didn’t give much infomation. Kettle did not work and was not enough utensils, one plate and two bowls and no mugs given for the three of us. No toaster, no microwave, no saucepan to use on the hobs, no oven tray to use in the oven. There was no toilet roll and we had to buy our own. No one came to check on us/clean or leave us any equipment to let us clean ourselves as the apartment was dirty. The location was however good.