In the heart of Charlotte, Sheraton Charlotte Hotel offers a warm welcome with two on-site restaurants serving breakfast, lunch, and dinner. Guests rave about the helpful staff and cooked-to-order breakfast while enjoying amenities like a rooftop terrace, indoor pool, coffee shop/cafe.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pool
Connecting rooms available
Parking available
Bar
Main amenities (12)
Housekeeping (on request)
2 restaurants and bar/lounge
Rooftop terrace
Breakfast available
24-hour fitness center
Valet parking
Self parking
Seasonal outdoor pool
Coffee shop/cafe
24-hour business center
Conference center
Business center
For families (6)
Children stay free
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
The current price is $175
$175
includes taxes & fees
$152 per night
Mar 2 - Mar 3
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Club Room, 1 King Bed, Non Smoking, City View
Club Room, 1 King Bed, Non Smoking, City View
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Club Room, 2 Double Beds, Non Smoking, City View
Club Room, 2 Double Beds, Non Smoking, City View
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
City view
Sleeps 4
2 Double Beds
View all photos for Club Room, 1 King Bed, Non Smoking
Club Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
Sleeps 3
1 King Bed
View all photos for Club Room, 2 Double Beds, Non Smoking
Club Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner
Deluxe Room, 1 King Bed, Non Smoking, Corner
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
398 sq ft
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Corner
Deluxe Room, 2 Double Beds, Non Smoking, Corner
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
398 sq ft
Sleeps 4
2 Double Beds
View all photos for Room, 1 King Bed, Non Smoking, City View
Room, 1 King Bed, Non Smoking, City View
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Room, 2 Double Beds, Non Smoking, City View
Room, 2 Double Beds, Non Smoking, City View
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
City view
Sleeps 4
2 Double Beds
View all photos for Traditional Room, 1 King Bed, Non Smoking
Traditional Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
Sleeps 3
1 King Bed
View all photos for Traditional Room, 2 Double Beds, Non Smoking
Traditional Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
321 sq ft
Sleeps 4
2 Double Beds
View all photos for Club Suite, 1 Bedroom
Club Suite, 1 Bedroom
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
500 sq ft
Sleeps 3
1 King Bed
View all photos for Junior Suite, 1 King Bed, Corner
Junior Suite, 1 King Bed, Corner
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
500 sq ft
Sleeps 3
1 King Bed
View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)
Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)
555 South McDowell Street, South Tower, Charlotte, NC, 28204
What's nearby
NASCAR Hall of Fame - 9 min walk
Charlotte Convention Center - 10 min walk
Spectrum Center - 13 min walk
Bank of America Stadium - 20 min walk
Fillmore Charlotte - 5 min drive
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
Concord, NC (USA-Concord Regional) - 22 min drive
Charlotte Station - 8 min drive
Gastonia Station - 26 min drive
McDowell Street Tram Stop - 8 min walk
Stonewall Station - 10 min walk
Davidson Street Tram Stop - 11 min walk
Restaurants
Metropolitan - 10 min walk
Burger King - 14 min walk
Midnight Diner - 13 min walk
Starbucks - 10 min walk
Circle K - 13 min walk
About this property
Sheraton Charlotte Hotel
Sheraton Charlotte Hotel features a rooftop terrace and puts you within a 10-minute walk of NASCAR Hall of Fame. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Social Bar & Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: McDowell Street Tram Stop is 8 minutes and Stonewall Station is 10 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
305 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 25 per night; includes in/out privileges)
Onsite valet parking (USD 35 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City Sports Pub - This poolside bistro serves lunch only. Guests can enjoy drinks at the bar. Open select days.
City Lights Rooftop - This rooftop bar serves dinner only. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 18.00 for children
Renovations and closures
The property will be renovating from November 12 2024 to July 1 2025 (completion date subject to change). The following areas are affected:
Exterior
Hallway
Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150 per stay)
Parking
Self parking costs USD 25 per night with in/out privileges
Valet parking costs USD 35 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
The seasonal pool is open from May 29 to September 06
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte
Frequently asked questions
Does Sheraton Charlotte Hotel offer free cancellation for a full refund?
Yes, Sheraton Charlotte Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Charlotte Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Sheraton Charlotte Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sheraton Charlotte Hotel?
Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Charlotte Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Charlotte Hotel and nearby?
Sheraton Charlotte Hotel has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton Charlotte Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine and poolside dining.
What's the area around Sheraton Charlotte Hotel like?
Sheraton Charlotte Hotel is in Uptown Charlotte, a short 8-minute walk from McDowell Street Tram Stop and 10 minutes' walk from Charlotte Convention Center. Travelers give top marks for the hotel's prime location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 15, 2025
Easy Check in, Friendly staff, Very clean
Natasha
Natasha, 1-night trip
10/10 Exceptional
Jan 29, 2025
I was in town for the weekend for a concert. My guest and i enjoyed the property. All of our expectations were met.
Jason
Jason, 2-night trip
6/10 Good
Feb 10, 2025
The hotel room was great. However we paid for a city view and this was not a city view so they offered us a late check of an hour later...sadly we woke up to banging on walls and ceiling at 9 am...we were offered ear plugs for the construction...other things to list but oversll disappointed
Caryl
Caryl, 1-night trip
10/10 Exceptional
Nov 30, 2024
Great place to stay
Clean, comfortable, and well appointed. Will be staying here in the future.
Ryan
Ryan, 1-night trip
10/10 Exceptional
Nov 4, 2024
The rooms were clean and staff were very friendly
Rose
Rose, 1-night trip
10/10 Exceptional
Oct 3, 2024
Really enjoyed my stay...very nice!
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Jan 4, 2025
Bowl game trip
Came here for a football game. The hotel gave me a great experience with all the amenities in the lobby. The staff was kind and amazing. The room was affordable and comfortable.
Tyson
Tyson, 1-night trip
10/10 Exceptional
Jan 4, 2025
Good service. Nice room. Satisfied with every expectation and the breakfast was accommodated with variety.
Mercedes
Mercedes, 1-night trip
10/10 Exceptional
Oct 9, 2024
Always a great stay!! Staff was friendly and parking was not a problem.
Nikole
Nikole, 3-night trip
10/10 Exceptional
Sep 30, 2024
Great property , great location
Krystal
Krystal, 1-night trip
10/10 Exceptional
Nov 5, 2024
Property looked beat up but stay was great, i am coming back because it was coveniently located near work
Jaime
10/10 Exceptional
Nov 10, 2024
The staff was very helpful.
Alexis
Alexis, 1-night trip
10/10 Exceptional
Nov 16, 2024
Loved this stay! Beautiful lobby, fantastic fitness center, and fast elevator service. Plus, they allow dogs! I would stay here again! Only downside was no microwave in a standard King bed room.
Suzanne
Suzanne, 1-night trip
8/10 Very good
Nov 5, 2024
The hotel rooms could use some updating but for the most part I enjoyed my stay.
Tamica
Tamica, 2-night trip
10/10 Exceptional
Oct 28, 2024
Another great day at the Sheraton hotel
Michael
Michael, 1-night trip
10/10 Exceptional
Nov 25, 2024
Great place for comfortable stay
It was clean and nice cozy hotel. Seemed like an old building but interiors and everything was all renovated. I had no problem with any kind of problem. It was a great stay with professional staffs.
Verified traveler
1-night trip
10/10 Exceptional
Sep 6, 2024
Great staycation
Karina
Karina, 2-night trip
10/10 Exceptional
Nov 14, 2024
Everything was great.
Kevin
Kevin, 2-night trip
8/10 Very good
Sep 5, 2024
My son and I enjoyed our stay there .
SYLVIA
SYLVIA, 2-night trip
6/10 Good
Feb 9, 2025
Not a great experience
Breakfast buffet was not worth 25$, parking $25, we didn’t sleep-our room was next to the elevator and we could hear the sounds of the elevator, some kids knocking on doors at 1am playing games. The carpet in our room was dirty with some wet spot. First time staying at Sheraton and most likely not going to again.
Nina
Nina, 1-night trip
8/10 Very good
Sep 3, 2024
Great place
Harrison
Harrison, 1-night trip
10/10 Exceptional
Dec 28, 2024
Great Stay
The room was rich and elegant but we didn't pay too much money for our stay. The value was good. The room was clean and comfortable. The only downside that we experiences was paying for parking. We were not aware of this prior to our stay.
The upgrades in the room are very nice. We would return.
Nixie
Nixie, 1-night trip
10/10 Exceptional
Oct 21, 2024
conveniently located!
Conrad
Conrad, 3-night trip
10/10 Exceptional
Oct 30, 2024
Had a great experience. Staff was very kind, especially Ron Shuler the night manager.