10/4 Megfelelő
2025. február 25.
We wanted to extend our stay from Feb. 20 and 21 for two more nights. The lady behind the desk said "no problem" and we could get the same room we were in for the first two nights. I went to hotels.com immediately and booked the room for Feb. 22 and 23. On the morning of the 21st, I was called and told that they were overbooked and I would have to leave by checkout time. (I was 25 miles away in a business meeting and I knew I wouldn't be back for several hours.) After getting back, the desk guy (Steven) was extremely helpful and after about 35 minutes, he was able to juggle several rooms around so that we could stay at the Quality for two nights in the same room. Thus, it all worked out in the end, but my wife and I were not happy campers about the whole situation.
JOHN
JOHN, 2 éjszakás családi utazás
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