The Shores Resort & Spa

Nice Hotel, the rooms are a little dated, and could use some light renovation, but the lobby and exterior patio/pool/deck area are very nice.

This is the worst hotel I have stayed at in quite awhile. Here is the problem with the room: Phone never worked and they knew it was out of service and never did anything about it. Alarm clock went off at 6:00 am so apparently the maid service prior to us checking never checked to see if the previous guest had set it. Shower has no door so its open and cold when showering. You can hear thru the walls quite well and a baby next door was crying at 3:00 am that woke me and my wife up. Also, can easily hear people above you walking around. There was an ongoing banging and clanking sound in the room coming from somewhere in the air-conditioning vents (i think) which was so irritating it was hard to sleep and concentrate. We paid extra for a window view of the ocean but the window was so filthy you could hardly see clearly out of it. We ate dinner at the hotel restaurant called the Azure and I ordered a $35.00 lobster and salmon dinner. The lobster was the size of a piece of shrimp (seriously) and it was actually burnt and was like rubber, the salmon was just ok a little over cooked but not bad, included a clump of white rice, and a small bit of sauce and no vegetables. My son had margarita flat bread and the meal total was over $100.00 with tip. Its not the cost I had an issue with its the lack of any quality in the food. I wondered why hardly anyone was not eating at this restaurant before we entered. I travel frequently and am happy with most hotels, but your best to stay away!

The hotel was okay, however the room quality wasn't perfect. Like the bed was old and broken at the right corner's leg. The room needs some renovation. Also when we checked out, the hotel billed once twice, and we had to called them about it.

The staff at this hotel is extraordinarily nice. From the front desk, to the valets, to the bellman everyone had a kind word. The hotel itself is in need of a update but I would definitely stay there again

Satellite tv sucked bad weather bad tv Svcs