10/2 Rossz
2025. február 9.
Dissatisfied with this room
Paid over a hundred dollars for a jacuzzi room thinking we would have a good experience. Never noted pool was closed, the original room we reserved wouldn’t let us in first time attempting key card. Went down to front desk got 2 new key cards came all the way back up and still didn’t get in with those key cards. So we got moved to a room that needed so much renovations done. Only 1 light in the room worked. The other lamps had no bulbs. Then we wanted to shower before checking out. Had to call front desk for more towels. Waited 20 min and had to call a second time for house keeping to bring them. Went to use the shower the drain in clogged. There’s an unwanted amount of bugs flying in the bathroom which looked like Nats. Last but not least. Our phone in our room wasn’t even connected to call the front desk. Disappointed with the service and cleanliness all together.
Christian
Christian, 1 éjszakás utazás
Hiteles Hotels.com-vendégértékelés
