Days Inn by Wyndham Windsor Locks / Bradley Intl Airport

Good customer service, front dest receptionist was very nice and accommodating, room was clean

i stayed here for about 11hrs.. I needed to be close to airport as I was landing late and needed to be back early the next morning. I didn’t have high expectations but this was not a good experience. I had messaged the property that I would land late and would require the shuttle. We landed 30min late and when I called for shuttle, they said the driver had left. The property details state shuttle is available until 2am. I took a $11 Uber there. here’s a tip- if the shuttle is not running, take the car rental shuttle. From there you can walk to the hotel.. it’s not far. Wish I had known this. When I arrived at the hotel, the young girl at the desk did not communicate clearly. It was very difficult to clearly comprehend her. example: she said they would put a hold of approx $300 on my cc. I told her I had never heard of such a large sum for a deposit hold. What she actually meant was that she just needed a cc for incidentals, and a dollar amount was not actually being held. various little communication issues left me frustrated. the room was gross. Surfaces were sticky. I had sani-wipes to wiped everything down. The bed was hard. I kept my shoes on the entire time, not daring to touch the floor. I turned the heating unit on as it was cold, and it literally smelled like someone had urinated into the unit. So I turned it off and froze for the night. Walls are thin so you can hear everything. If you are on the ground floor check that your window is locked.

They had excellent service the staff was very nice and friendly.

No breakfast as it was mentioned when booked online.

The first room I was assigned had a leaking toilet. The next room was better but the fridge was on the fritz. There are some cosmetic updates that need to be updated such as ceiling tiles with brown water spots and dirty splatter on the back of the bathroom door. On our last night I asked for 3 towels and although they had them behind the counter she did not provide them for me just in case other people came to get towels. The service at this establishment was awful and they don’t care about the needs of the customer.

All good!

Toilet took 3 full flushes to get anything to go down. Walls near window have major water damage and whole floor smelled like weed and multiple cars in lot outside window smoking weed.

Filthy carpet, moldy bathroom ceiling tiles, horribly uncomfortable mattress, no housekeeping unless requested

The place is a bit run down, but not terrible. It is comfortable if you can get past a stain on the ceiling or a scuff or two on a wall. I would say that it is pretty clean. All of the sheets and towels smelled freshly washed and I did not find any dirt or hairs anywhere in the room. The people of Indian descent who run the place are very sweet and nice. I had a problem with an appliance in my room and they came in and fixed it right away and were very kind and friendly.

Place is close to my son tgat lives 3.5 hrs away Too bad covid 19 stopped breakfast and pools. But felt like a safe experience