10/6 Jó
2025. május 20.
Great staff, but issues.
Though our room was nice, we had an issue with the sliding door to the patio and air conditioning. It took two calls and 2+ hours of waiting to get it fixed. The engineering team was quick to fix once they arrived and they were apologetic and did great!
I’m not sure what was going on but the entire resort was completely chaotic on Saturday. Kids running amok with little to no parent supervision, loud, people leaving their barking dogs in their rooms. $600 to stay one night, I expected it to be relaxing.
Amenities were great overall, except for the overpacked pool/waterpark area…felt like a daycare nightmare. The beds and pillows were uncomfortable. And the shower head fell on both my wife and son’s heads because it wasn’t properly supported.
The good: great gym and outdoor facilities, and the staff could not have been more incredible! My rating is not a reflection on them whatsoever.
Joel
Joel, 1 éjszakás családi utazás
Hiteles Hotels.com-vendégértékelés