Wonderful stay! Quiet, convenient to places we wanted to go, ample parking, comfy beds... We needed more towels and before I could go to the front desk to ask for more, housekeeping appeared at our door and offered us more towels. So great!
The only hiccup we had was we were going to arrive later than expected due to a death in the family. I called the hotel and the nicest person told us a late check in would be fine. She would hold our room for us.
The person working at the front desk even called us several times during our drive to check on us. (We were driving at night on a very curvy road through Arkansas.) She reassured us that we could arrive as late as needed and kept telling us to just be careful and take our time.
We so wanted just to get to the hotel. We did not want to arrive late and we were all so sad and tired. But we were excited to meet the woman working at the front desk and thank her for checking on us and holding our room. She told us her shift ended at midnight.
When we arrived at the hotel, this woman had cancelled our entire reservation. The notes on the hotel's print-out said something like "I tried to believe them that they would show up, but they didn't." She cancelled our reservation at 11:45 pm. We arrived between midnight and 12:30 am.
We would love to stay here again! Maybe next time, this particular front desk person won't be there pretending to care about her guests. I can assure you, she doesn't.