InterContinental Tokyo Bay

Really enjoyed our stay. I am very please with the staff. Everyone has been very nice and helpful. As soon as you walk in the lobby you are greeted with smiling faces ready to assist you. My family was really glad that front desk person speaks english well and we are also happy for having english channels on television because our last two hotels everything was japanese channels. I also want to mentioned that i was happy that there was an nespresso machine inside the room. I really enjoy the complimentary coffee. The room was very neat and clean. The bathroom was very neat and clean as well. The tiles, mirrors and the shower room was spotless. The lampshade was a little dusty but thats not a big deal. The bed was very comfortable. Overall we really enjoy our stay. Now im thinking about becoming a member of this hotel chain.

Place was beautiful, clean, amazing! Staff was very helpful to us English speaking guests! Concierge was beyond helpful. Transportation very easy to use and train stations in walking distance!

We stayed here on our first trip to Tokyo. The service was excellent, the concierge was always extremely helpful and went above and beyond to get us the dinner reservations that we wanted. Beautiful views of the bay and a pretty convenient location near a train station.

Excellent in every way. I shall return.

Great hotel, nice to stay out of the really busy Tokyo areas. Amazing view. Went on the ferry from hotel which was nice change from the trains and subway. Hotel a bit dated and needs a refurb! Room service finished at 1am could have been later. Breakfast was pretty good. Room size is large compared to other Tokyo hotels. Shuttle bus is also pretty convenient. The bath was best bit of the room with amazing view!

For a price like this , this is not a good choice of a good hotel , room is not very good

Very helpful, courteous stay. Room was very clean with great amenities. Excellent shuttle service and convenient location

We flew in from San Francisco to break journey before returning home to Singapore. We stayed 5 nights and was very impressed by the friendly staff. The service was impeccable. We were disappointed with the room though as it looked dated. However the amazing view of the bay makeup for this shortfall.

The Grand Hyatt was so relaxing and lovely. At first I didn’t realize that the hotel was connected to the Mori Art Museum. It was such a comfortable stay and I don’t regret splurging for the experience!

Good hotel which is located in downtown Tokyo so getting around is very easy by cab coz distances are short and additionally the hotel has this shuttle bus every hour or so, that u can take to the main JR station (from there u can use ur JR pass or just buy local train tickets - very cheap) and travel around in an inexpensive manner.. the trains are not crowded most of the times... overall nice view from the rooms too - u can see Tokyo bay and the river area... service is also very good...