The first issue was the room we booked was overbooked and we were told we’d be put in a downgraded room for the same price.
The second night, we were able to switch in to our original reservation room. We specifically picked this location for the jetted tub in the room, and were told they don’t exist in any rooms any longer. The tv wouldn’t connect to the cable in the new room, so for the remainder of our stay, we went without. The staff told us they had to call someone, but never did. The room seemed dirty in certain areas, and we found a roach while we were packing to leave. One staff member was as nice as possible during check in and out. She was apologetic about the issues. I definitely wouldn’t recommend anyone to stay here, and I will not be going here again.