We stayed over Christmas weekend as a family and had a wonderful experience. From the door all the way to the room each staff member we encountered were very polite and helpful. Everytime we left the building or came back we were greeted and made to feel very welcomed. We had a corner suite and the views were beautiful. The room was nicely laid out we had plenty of room for a family of 3. Our daughter slept on the pull out bed and she said it was comfortable. The bed we had was firm and felt spectacular. The bathroom had a vent right above the shower so it felt so toasty getting out of the shower. We thought the parking was going to be expensive at $50 a day but once we checked other garages it was actually pretty cheap especially since you can leave and come back as much as you need, definitely worth it when it is cold. We very much enjoyed our stay and plan to come back this spring or summer so we can enjoy the perfect location of this hotel.