Checked in and got a cart to move our luggage. Wheels are shot. No other cart available. Pushed it into the hotel and mentioned this to the reception. She laughed, oh well.
The room was clean and comfortable. Got a drink from the confectionery, went to the room...no opener. Back down to the reception, they had a bottle opener at the desk, perfect. Overall, good staff, clean room. No real problems that cant be fixed easily.