The website is misleading if you want a balcony w/ chairs like 3 pics show. It says frz.balcony moselsite. Which is FRENCH DOORS, NO PLACE TO SIT. at least on my booking here. So since it wasn't busy I thought they could upgrade. Yes for a fee! He said onlyon their site/calling for resv.can you get a balcony! Thumbs down for Hotels. superior rating are not always what you want or expect in Germany. We have been here 4 yrs & some small family guesthouse or apt is better. Black out curtains,not really. Service not very friendly. Busy places like on the street mean good service & food. The Italian place upstairs on the corner next to hotel is GREAT! Boat ride nice for 2 hrs. Only Fri,Sat can you upto Koblenz, bummer. Parking is every 2 hrs/2 euros,1 evening the tickets for not paying were being given out! Hard to do too much, you have to keep paying or park across the river. Best small town with so much to see in the oldtown, it has so much detail! SUPER nice Rewe(supermarket) across the river 2km. Everything you need &more! BEST WINE EVER. it's a real lesson to learn about that area, so ask, they speak English. Prices are very reasonable! We will go back for more!