Novant Health Matthews Medical Center - 3 min drive
Sportsplex at Matthews - 5 min drive
McAlpine Creek Greenway - 6 min drive
Bojangles' Coliseum - 11 min drive
SouthPark Mall - 16 min drive
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 30 min drive
Charlotte Station - 16 min drive
Restaurants
Chick-fil-A - 7 min walk
McDonald's - 5 min walk
Texas Roadhouse - 19 min walk
East 74 Family Restaurant - 3 min drive
Hibachi Buffet - 11 min walk
About this property
Hampton Inn by Hilton Charlotte/Matthews
When you stay at Hampton Inn by Hilton Charlotte/Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
91 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 5.12 per day)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 5.12 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May to September
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews
Frequently asked questions
Does Hampton Inn by Hilton Charlotte/Matthews offer free cancellation for a full refund?
Yes, Hampton Inn by Hilton Charlotte/Matthews does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn by Hilton Charlotte/Matthews?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hampton Inn by Hilton Charlotte/Matthews?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn by Hilton Charlotte/Matthews?
Yes. Self parking costs USD 5.12 per day.
What are the check-in and check-out times at Hampton Inn by Hilton Charlotte/Matthews?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn by Hilton Charlotte/Matthews and nearby?
Hampton Inn by Hilton Charlotte/Matthews has an outdoor pool and a fitness center.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 10, 2025
Wayne
Wayne, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 7, 2025
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Fine/good for cost
Mostly fine customer service. Loved bedding. Sheets crisp and comfortable. Bathroom dates. A bit dusty on dresser/tv.
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Not up to Hampton Inn standards.
Shower control needed attention, shower didn't drain well, bed was worn out. 1 working ice machine for a 4 story hotel. Plenty of weed being smoked in a non-smoking hotel. Breakfast was poor for a Hampton Inn..cold powdered eggs, greasy sausage patties and cold potatoes. Outside grounds were unkept and full of trash.
Brigid
Brigid, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Cozy
The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Nathan
Nathan, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 28, 2024
Jack
Jack, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Anthony
Anthony, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Really quiet area and uniquely located near lots of shopping and dining restaurants.
Malcolm
Malcolm, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
Jeanna
Jeanna, 1-night trip
Verified Expedia guest review
4/10 Fair
Oct 14, 2024
I like the location of the hotel but unfortunately that was all. The rooms are outdated and lack cleanliness. The bathroom had no ventilation so it has built mold in the ceiling and walls. The bathroom did not have toilet paper. When I called the front desk I was directed to visit the front desk within 10-15 minutes to obtain toilet paper which should already been in the room for guests. When i finally visited the front desk I was handed half of a half roll of toilet paper. Per the front desk personnel they are awaiting a shipment and was firced to grab the roll from an unoccupied room. Throughout the night and morning hours all you hear is slamming doors. I will not recommend nor will I ever stay here again!
Tomacita
Tomacita, 3-night family trip
Verified Expedia guest review
2/10 Poor
Oct 12, 2024
Carmine
Carmine, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 10, 2024
Stay somewhere else!
The hotel was filthy!!!! Moldy, wet and smelled terrible. Housekeeping was very noisy going in and out of rooms that were being cleaned and ALWAYS letting the door slam with each entry or exit. No attention to detail, no care taken and saw a housekeeper walk past garbage on the floor. My friends and I picked it up. Disgusting hotel as well as many of the staff members.
Breakfast dining room lady was WONDERFUL, hard worker!
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 9, 2024
Location of as of excellent. Morning cafe excellent. Room clean. Bath had very slow drainage. Always water around our ankles when showering. Needed fresh grouting. TV not working. Think it was the remote battery. Cheerful and prompt housekeeping.
Kathleen
Kathleen, 4-night family trip
Verified Expedia guest review
6/10 Good
Oct 5, 2024
Donna
Donna, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 28, 2024
Sandy
Sandy, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Sep 26, 2024
Caylyn
Caylyn, 1-night trip
Verified Expedia guest review
4/10 Fair
Sep 16, 2024
Dirty, muggy rooms
Matthew
Matthew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
First time at this location and service was great as always. The guest service representative was a dear.
Nina
Nina, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 7, 2024
One of our rooms was saturated with mold
Andrye'l
Andrye'l, 1-night family trip
Verified Expedia guest review
6/10 Good
Sep 4, 2024
Aaron
Aaron, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 4, 2024
Kyle
Kyle, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 1, 2024
Sara
Sara, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Would have rated higher if the pool had been open - maintenance in the summer was surprising
Robin G.
Robin G., 3-night family trip
Verified Expedia guest review
6/10 Good
Aug 22, 2024
basic room
The hotel is understaffed
Long wait time at check in despite it being 7 .00pm.
No staff to clean the room or change towels
Given a room and found it was occupied and had to return to check in desk to get a new room.