The Maxwell New York City

Service was impeccable from check in to guest services, lounge & breakfast. Location is ideal easy access to metro & Grand Central , the room was spotless with comfy accomodations. My husband enjoyed is Birthday weekend in Nyc. Thank you all for such a wonderful stay

Amazing. All was excellent!

How do hotels get their stars anyway? I think the problem with the Maxwell is that it's a 3 star hotel that was somehow given 4 stars. It's totally worn down and outdated but it's still a perfectly fine place to stay. So temper your expectations, don't overpay, and you'll have a great experience. Details: there is a resort fee. Just expect it. Most hotels in New York have resort fees and this is the lowest I've seen. Plus they give you a voucher for the bar to offset it. My reservation also included free breakfast. The last time I visited NYC the hotel I stayed at charged $35 for pretty much nothing. The bar is open from noon to midnight and you can use your voucher for anything... coffee, food, drinks, dessert... They have lots of options and the food is really good. I stayed in the "cozy queen" for much less ($147 incl taxes and fees) than a queen room at the Yotel and it was bigger and in a better location. The bathroom was very scuffed up. I had to put two towels on the floor bc it was so freezing but again, just think of it as a 3 star not a 4 star bathroom. The staff is great but don't expect them to read your mind or give you a thorough overview of the hotel. Read reviews and ask questions. They are very nice and accommodating. Be patient at the bar. Obviously with vouchers, it will be packed. If breakfast is included, go early. It starts getting busy later in the morning. You will get coffee, OJ and a choice of a croissant, pastry, oatmeal OR two egg breakfast. If

Overall the room is clean though small. The decoration is very simple. The king bed is really comfort to relax, after a long walk in New York City. One thing that I am not comfortable with is that the room has an extra charge and a pre-paid credit for the bar and dining service that I am not really need.

Excellent service peaceful and close to everything and very clean everyone extremely helpful