10/2 Rossz
2025. augusztus 1.
Rude treatment by staff at breakfast
The property was a little dingy and in need of repair. Faucet did not work when turned to cold...dirty grout, etc. It appeared that there was an attempt to disguise a room odor with an overpowering fragrance. Still, I wouldn't be giving doing this bad review if it wasn't for a bad experience I had at breakfast. I had arrived within a minute or two of closing time. I started filling my plate when a staff person came in and started removing items in front of me - as if I was not there. I understand rules are rules, but this seemed unnecessarily harsh and inconsiderate to me. Had this been handled better, I probably would have been more forgiving about other issues. Instead, the experience motivated me to write this bad review. It kind of ruined everything for me. Note to management: I realize it is hard to keep everything fixed, but at least train your staff to show respect to guests! I do want to say that the check-in staff were superb. I am a frequent visitor to Springfield, but I will not be returning to Greenstay.
grant
grant, 1 éjszakás utazás
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